Customer Experience 2, Paperback - Naeem Arif

Reducere. 24 international CX professionals share their current best-thinking, strategies and insights for achieving impact and visibility using world-class,...

Reducere. Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Reducere. DescriptionThis is said to be the 'Age of the Customer' where business battles will be won through differentiated customer experience.There is a hu...

Reducere. In today's competitive business climate, you can't just satisfy your customers. You have to be better than that, giving them experiences that they ...

Reducere. Struggling to ensure that the customer is at the center of all your business does?This book is your guide to putting the "customer" in customer exp...

Contributor(s): Author: Paul HagueAuthor: Nicholas HagueB2B Customer Experience shows readers how to deliver the very best customer experience (oft...

Reducere. DescriptionHow do you hire the best support team? What's the best use of social media for support and service? Should we apologize for the inconven...

DescriptionIs your organization prepared for the next paradigm of customer experience, or will you be left behind? This practical book will make yo...

Reducere. Start leveraging the most under-utilised and powerful human resource in business today--Customer Empathy.Global performance reports show that curre...

Digital Customer Service is the new standard for creating a 5-star customer experience As much as technology has improved our lives, for many peopl...

Refocus on the customer to outstrip your competition and increase profitability, with invaluable insight into the direct correlation between custom...

Reducere. When it comes to customer experience, Don Peppers is one of the world's most respected authorities. Over the last twenty years he and co-author Mar...

For any company, defining the most efficient marketing concept to create a competitive customer experience (CX) is vital for sustained development....

Gain, engage, and retain customers with positive experiences A positive customer experience is absolutely essential to keeping your business releva...

Apply the lessons from the world's most elite organizations and make customer excellence a habit by creating frictionless and authentic human conne...

Essential reading for all with an interest in Scottish politics, and to political scientists studying the dynamics and role of referendums, Peter L...

Reducere. Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

SHORTLISTED: Business Book Awards 2019 - Sales and Marketing Category Virtually all consumer-facing businesses talk about putting the customer firs...

Reducere. The name of the game in business is to deliver an exceptional customer experience to consumers and clients. But if a company's employee experience ...

Three customer experience experts provide executives and senior managers with cost-effective, sustainable methods for creating a superior customer ...

Reducere. DescriptionThe Journey to WOW delivers deep and unique insights into creating fierce customer loyalty, and transforming an organization's culture i...

Learn how to implement an integrated AI strategy that connects your marketing, sales and customer experience, to achieve and sustain the competitiv...

Reducere. What if you could guarantee your customers an amazing experience, and then deliver on that promise every time?The Guaranteed Customer Experience tu...

Reducere. Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Publisher: Customer Service GlobalAuthor(s): Stephanie E. EdwardsIllustration(s): 30 cartoons; 30 cartoonsNumber of pages: 200Collection: Customer ...

Lead your organization with a customer experience vision that captures the voice of the customer and empowers employees to improve how they develop...

DescriptionAccelerate sales and improve customer experience Every day, most working professionals entrust their most important messages to a form o...

This book outlines innovative processes used to research, conceive and develop innovations in the Customer eXperience (CX) space for both large and...

Operational Excellence, Second Edition - Breakthrough Strategies for Improving Customer Experience and Productivity brings together leading-edge to...

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Bridget Brennan, CEO of Female Factor, shows readers how to beat competitors and grow overall market share by applying the fundamentals of creating...

"With a new preface by the authors"--CIP request view.

A Wall Street Journal bestsellerWhy are Mercedes-Benz customers so loyal and passionate? Because the people at Mercedes-Benz are Driven to Delight ...

Publisher: John Wiley & Sons IncAuthor(s): D PeppersNumber of pages: 512Publication date: 2022Dimensions: 187 x 261 x 45Cover type: HardbackRedesco...

Reducere. AVAILABLE RIGHT NOW, NO DELAYS - 22 international CX professionals share their current best-thinking, strategies and insights for achieving impact ...

Reducere. CX Trinity explores three key facets of customer experience (CX): how we talk to customers, the content we provide to them, and the contexts in whi...

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Reducere. DescriptionThe customer experience revolution has begun Businesses that provide an extraordinary customer experience are more profitable and sustai...

DescriptionDevelop a winning customer experience in the digital world Luxury consumers are changing - they come from all over the world, they are y...

Providing great customer service in healthcare is an ongoing challenge. This short book is a terrific guide to customer service essentials for fron...

Discover how to create exceptional customer service and a superior customer experience, learning from the greatest companies of our time.

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Publisher: McGraw-Hill EducationAuthor(s): Gayathri PallailNumber of pages: 288Publication date: 2022Dimensions: 162 x 237 x 31Cover type: Hardback...

Discover the secrets of world-class leadership When it comes to refined service and exquisite hospitality, one name stands high above the rest: The...

Reducere. Greatness is the ability to unleash the best version of yourself, your team, and your organization.Ever since the dawn of civilization, greatness h...

Reducere. Roza vanturilor 1926-1933. Culegere ingrijita de Mircea Eliade Acum, la sfarsitul acestei carti bogate - a carei tiparire a insemnat una din cele m...

Reducere. Un profesor de filozofie nascut la Braila spre sfarsitul secolului XIX devine in anii Romaniei Mari maestrul unei generatii stralucite de ganditori...