Customer Experience Innovation. How to Get a Lasting Market Edge, Hardback - Robert Dew

This book outlines innovative processes used to research, conceive and develop innovations in the Customer eXperience (CX) space for both large and...

Description"If you strive for more relevant innovation or want to outpace your competition, this book is for you." --Roger Johnson, Senior Vice Pre...

Three customer experience experts provide executives and senior managers with cost-effective, sustainable methods for creating a superior customer ...

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Refocus on the customer to outstrip your competition and increase profitability, with invaluable insight into the direct correlation between custom...

Publisher: McGraw-Hill EducationAuthor(s): Kenneth ChenaultNumber of pages: 208Publication date: 2022Dimensions: 159 x 236 x 27Cover type: Hardback...

DescriptionIs your organization prepared for the next paradigm of customer experience, or will you be left behind? This practical book will make yo...

Reducere. DescriptionHow do you hire the best support team? What's the best use of social media for support and service? Should we apologize for the inconven...

To find more information about Rowman and Littlefield titles, please visit www.rowmanlittlefield.com.Publisher: Burnham, IncorporatedAuthor(s): Rob...

Reducere. DescriptionThe hands-on guide for fostering relentless innovation within your companyGerard Tellis, a noted expert on innovation, advertising, and ...

DescriptionAdvance praise for Service Innovation: "To the CEOs of all service companies I deal with: READ THIS BOOK " -- Dave Wascha, senior direct...

Lead your organization with a customer experience vision that captures the voice of the customer and empowers employees to improve how they develop...

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Contributor(s): Author: Paul HagueAuthor: Nicholas HagueB2B Customer Experience shows readers how to deliver the very best customer experience (oft...

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Publisher: McGraw-Hill EducationAuthor(s): Sandeep DayalNumber of pages: 272Publication date: 2022Dimensions: 163 x 235 x 30Cover type: HardbackRed...

Tamara Ghandour, author, podcaster, keynote speaker and founder of innovation training company, LaunchStreet, used to believe that innovation was t...

Reducere. Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Innovation made scalable. This book will help operationalize innovation across companies and organizations through its employees regardless of empl...

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HOW TO GET FREE GOVERNMENT GRANT MONEY... Learn how to get FREE Government Grant money There's nothing more exciting than "FREE MONEY, " and on the...

Reducere. DescriptionThis is said to be the 'Age of the Customer' where business battles will be won through differentiated customer experience.There is a hu...

Reducere. Want to land your next (or first) UX job? UX is hot these days, but the competition for jobs is fierce. When it's you against 200 other applicants,...

Reducere. What if you could guarantee your customers an amazing experience, and then deliver on that promise every time?The Guaranteed Customer Experience tu...

Reducere. DescriptionWhat would companies look like if everyone was driven by continuous improvement? What if everyone was empowered to lead and motivated to...

Reducere. When it comes to customer experience, Don Peppers is one of the world's most respected authorities. Over the last twenty years he and co-author Mar...

Bridget Brennan, CEO of Female Factor, shows readers how to beat competitors and grow overall market share by applying the fundamentals of creating...

Our two organizations, Northern Telecom Europe Limited and Oracle Corporation UK Limited, share a number of things in common. Their book provides a...

A modern and constructive attitude to the psychological and philosophical preparations for the wedding day and the early part of marriage that foll...

SHORTLISTED: Business Book Awards 2019 - Sales and Marketing Category Virtually all consumer-facing businesses talk about putting the customer firs...