The Journey to WOW: The Path to Outstanding Customer Experience and Loyalty, Paperback - Shaun Belding

Reducere. DescriptionThe Journey to WOW delivers deep and unique insights into creating fierce customer loyalty, and transforming an organization's culture i...

Lead your organization with a customer experience vision that captures the voice of the customer and empowers employees to improve how they develop...

Reducere. Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Reducere. The name of the game in business is to deliver an exceptional customer experience to consumers and clients. But if a company's employee experience ...

Reducere. DescriptionThis is said to be the 'Age of the Customer' where business battles will be won through differentiated customer experience.There is a hu...

In this insightful new text, Cristina Ziliani and Marco Ieva trace the evolution of thinking and practice in loyalty management. From trading stamp...

Reducere. Struggling to ensure that the customer is at the center of all your business does?This book is your guide to putting the "customer" in customer exp...

Reducere. DescriptionHow do you hire the best support team? What's the best use of social media for support and service? Should we apologize for the inconven...

DescriptionIs your organization prepared for the next paradigm of customer experience, or will you be left behind? This practical book will make yo...

Reducere. DescriptionAre you endlessly trying to improve your employees' customer service skills, but getting so-so results? There may be a culprit that you'...

Reducere. Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Refocus on the customer to outstrip your competition and increase profitability, with invaluable insight into the direct correlation between custom...

DescriptionEat, Move, Think is the essential guide to living a longer, more active, and more fulfilled life--full of answers to your most pressing ...

Reducere. Masonic Education has regrettably been reduced to teaching protocol, traditions, and catechism while ignoring the esoteric essence of the ritual. E...

Reducere. DescriptionNewly expanded edition. A real-world, plain-language how-to guide for delivering amazing customer service to customers and end-users. No...

The WOW Experience is a 21 day devotional speaks to the heart of the worshipper. The three sections focuses on the wonders of worship, well of wors...

Contributor(s): Author: Paul HagueAuthor: Nicholas HagueB2B Customer Experience shows readers how to deliver the very best customer experience (oft...

Bridget Brennan, CEO of Female Factor, shows readers how to beat competitors and grow overall market share by applying the fundamentals of creating...

SHORTLISTED: Business Book Awards 2019 - Sales and Marketing Category Virtually all consumer-facing businesses talk about putting the customer firs...

Reducere. What if you could guarantee your customers an amazing experience, and then deliver on that promise every time?The Guaranteed Customer Experience tu...

Journey to the Heart by New York Times bestselling author of Codependent No More, Beyond Codependency, and Lessons of Love, contains 365 insightful...

The New York Times and Wall Street Journal bestsellerThe new secret to driving LOYALTY THAT PAYS Once revolutionary, loyalty programs designed to d...

Land your next customer with total confidence you'll keep them for the long-term. Keep Your Customers shares a fresh perspective on the old problem...

Reducere. DescriptionAre you looking to start or grow a customer success team? Customer success is no longer just for companies with large teams and resource...

Reducere. Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

A Wall Street Journal bestsellerWhy are Mercedes-Benz customers so loyal and passionate? Because the people at Mercedes-Benz are Driven to Delight ...

Reducere. One of the Last Great Memoirs of the Greatest Generation: A Tennessee Back-Hills Boy Comes of Age on the Battlefields of Nazi GermanyThis memoir is...

Reducere. Contributor(s): Author: Sylvester McNutt IIIOne of the most sought after books of our generation, The Dear Queen Journey by Sylvester McNutt III is...

Reducere. "Digitizing the Customer Journey: Using the Latest Digital Technologies to Support Growth, Efficiency and Delight Customers Throughout the Customer...

Reducere. In today's competitive business climate, you can't just satisfy your customers. You have to be better than that, giving them experiences that they ...

Every school can be outstanding. This book will show you what is really holding your school back and the three culture strategies you need to put i...

Three customer experience experts provide executives and senior managers with cost-effective, sustainable methods for creating a superior customer ...

Reducere. Most people think about purpose as a destination. They believe discovering one's purpose is the end. Knowing your purpose is just the beginning. Li...

Reducere. Discover the Biblical Blueprint for Building Relationships that Last Even though the topic of relationships is very popular, few individuals ever r...

Reducere. Open your eyes to discover the invisible world of the spirit realm Just beyond what your eyes can see, there is a very real "spirit world." This un...

A funny and profound memoir about trauma healing written by a Reiki Master, witch and tarot reader. The debut non-fiction by a YA, crime and romanc...

For any company, defining the most efficient marketing concept to create a competitive customer experience (CX) is vital for sustained development....

The approach proposed in this book is based on the Lean Startup approach, according to an extended vision that combines Design Thinking and Growth ...

This is not a book about illness, but about great love, gratitude, and miracles. It is about saying yes and not no, light and not darkness, and gre...

Reducere. Contributor(s): Author: Jacob SpearsThey came up together... but can they "Come Up" together? Smooth and China are a "power couple." An urban Gothi...

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Publisher: CaneloAuthor(s): Gloria CookNumber of pages: 384Publication date: 2022Dimensions: 128 x 196 x 27Cover type: Paperback / softbackRedescop...

Based on in-depth interviews and stories from leaders of some of the leading organisations in the world, including easyJet, DBS, Handelsbanken, O2,...