The Customer Support Handbook: How to Create the Ultimate Customer Experience for Your Brand, Paperback - Sarah Hatter

Reducere. DescriptionHow do you hire the best support team? What's the best use of social media for support and service? Should we apologize for the inconven...

Reducere. Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Reducere. In today's competitive business climate, you can't just satisfy your customers. You have to be better than that, giving them experiences that they ...

Reducere. Struggling to ensure that the customer is at the center of all your business does?This book is your guide to putting the "customer" in customer exp...

Reducere. DescriptionAre you looking to start or grow a customer success team? Customer success is no longer just for companies with large teams and resource...

Reducere. What if you could guarantee your customers an amazing experience, and then deliver on that promise every time?The Guaranteed Customer Experience tu...

Discover how to create exceptional customer service and a superior customer experience, learning from the greatest companies of our time.

DescriptionIs your organization prepared for the next paradigm of customer experience, or will you be left behind? This practical book will make yo...

Reducere. DescriptionThis is said to be the 'Age of the Customer' where business battles will be won through differentiated customer experience.There is a hu...

Refocus on the customer to outstrip your competition and increase profitability, with invaluable insight into the direct correlation between custom...

Bridget Brennan, CEO of Female Factor, shows readers how to beat competitors and grow overall market share by applying the fundamentals of creating...

Harness the extraordinary power of customer insights with this collection of adaptable, scalable strategies, which will allow any marketer to outsh...

How to become Customer Driven Customer service is the competitive business battleground of the twenty-first century. This book is a hands-on guide ...

Based on in-depth interviews and stories from leaders of some of the leading organisations in the world, including easyJet, DBS, Handelsbanken, O2,...

Lead your organization with a customer experience vision that captures the voice of the customer and empowers employees to improve how they develop...

Three customer experience experts provide executives and senior managers with cost-effective, sustainable methods for creating a superior customer ...

Digital Customer Service is the new standard for creating a 5-star customer experience As much as technology has improved our lives, for many peopl...

DescriptionAccelerate sales and improve customer experience Every day, most working professionals entrust their most important messages to a form o...

Reducere. Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Reducere. Imagine you could develop a customer-focused culture so powerful that your employees always seem to do the right thing. They encourage each other, ...

Reducere. How to capture customers by learning to think the way they do The most common complaint Bill Stinnett hears from his corporate clients is that woul...

Reducere. DescriptionThe Journey to WOW delivers deep and unique insights into creating fierce customer loyalty, and transforming an organization's culture i...

Reducere. Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Reducere. When it comes to customer experience, Don Peppers is one of the world's most respected authorities. Over the last twenty years he and co-author Mar...

This book outlines innovative processes used to research, conceive and develop innovations in the Customer eXperience (CX) space for both large and...

Customer Relationship Management (CRM) systems are a growing topic among small and medium-sized enterprises, entrepreneurs, and solopreneurs, and i...

Contributor(s): Author: Paul HagueAuthor: Nicholas HagueB2B Customer Experience shows readers how to deliver the very best customer experience (oft...

For any company, defining the most efficient marketing concept to create a competitive customer experience (CX) is vital for sustained development....

The three conversations B2B sale pros must have with customers to control every step of long lead buying cycle The most successful salespeople unde...

Two top specialists in profitable growth and innovative customer-supplier relationships show companies of all sizes how to compete with the tech gi...

SHORTLISTED: Business Book Awards 2019 - Sales and Marketing Category Virtually all consumer-facing businesses talk about putting the customer firs...

Gain, engage, and retain customers with positive experiences A positive customer experience is absolutely essential to keeping your business releva...

Reducere. Greatness is the ability to unleash the best version of yourself, your team, and your organization.Ever since the dawn of civilization, greatness h...

Reducere. The name of the game in business is to deliver an exceptional customer experience to consumers and clients. But if a company's employee experience ...

Reducere. Start leveraging the most under-utilised and powerful human resource in business today--Customer Empathy.Global performance reports show that curre...