CX Trinity: Customers, Content, and Context: Musings and Observations on the Evolving Customer Experience, Paperback - Alan J. Porter

Reducere. CX Trinity explores three key facets of customer experience (CX): how we talk to customers, the content we provide to them, and the contexts in whi...

Contributor(s): Author: Paul HagueAuthor: Nicholas HagueB2B Customer Experience shows readers how to deliver the very best customer experience (oft...

Reducere. In today's competitive business climate, you can't just satisfy your customers. You have to be better than that, giving them experiences that they ...

Reducere. Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Reducere. AVAILABLE RIGHT NOW, NO DELAYS - 22 international CX professionals share their current best-thinking, strategies and insights for achieving impact ...

Three customer experience experts provide executives and senior managers with cost-effective, sustainable methods for creating a superior customer ...

Discover how to create exceptional customer service and a superior customer experience, learning from the greatest companies of our time.

Reducere. What if you could guarantee your customers an amazing experience, and then deliver on that promise every time?The Guaranteed Customer Experience tu...

A woman muses about buying lovely new panties; another sets out on the trip of a lifetime; a blogger offers information, support, and community to ...

Reducere. Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Reducere. DescriptionF#ck Content Marketing isn't a book forcontent marketers.Instead, it's for everyone in the organization who needs better context and dir...

Reducere. A powerful call to action, Customer Centricity upends some of our most fundamental beliefs about customer service, customer relationship management...

Reducere. Struggling to ensure that the customer is at the center of all your business does?This book is your guide to putting the "customer" in customer exp...

Digital Customer Service is the new standard for creating a 5-star customer experience As much as technology has improved our lives, for many peopl...

Customers are not "on" the agenda. They ARE the agenda. Top consultant Stephen Hewett shows how to put Customer-Centricity at the heart of everythi...

Reducere. DescriptionThis is said to be the 'Age of the Customer' where business battles will be won through differentiated customer experience.There is a hu...

For any company, defining the most efficient marketing concept to create a competitive customer experience (CX) is vital for sustained development....

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

"Experience" is a thoroughly political category, a social and historical product not authored by any individual. At the same time, "the personal is...

Reducere. The Privilege and the Responsibility: Thoughts and Observations on Nursing Home Administration reveals to its readers what it's really like to be a...

Reducere. The Privilege and the Responsibility: Thoughts and Observations on Nursing Home Administration reveals to its readers what it's really like to be a...

Reducere. A "detective story" that delivers key insights for any businessperson asking the questions: who really are our customers, why do we lose them, how ...

Publisher: MIT Press LtdAuthor(s): Erik (Professor, Universiteit Antwerpen) MyinIllustration(s): 2 b 4 Illustrations, unspecifiedNumber of pages: 3...

Reducere. DescriptionHow do you hire the best support team? What's the best use of social media for support and service? Should we apologize for the inconven...

Reducere. Start leveraging the most under-utilised and powerful human resource in business today--Customer Empathy.Global performance reports show that curre...

Publisher: Ebury PublishingAuthor(s): Alan W WattsNumber of pages: 160Publication date: 2022Dimensions: 126 x 198 x 14Cover type: Paperback / softb...

Reducere. How to capture customers by learning to think the way they do The most common complaint Bill Stinnett hears from his corporate clients is that woul...

Reducere. DescriptionImplications and Distinctions: Format, Content and Context in Contemporary Race Film considers performances of blackness in contemporary...

Reducere. DescriptionAfter nearly 25 years, I was clueless; my coworkers in the world of non-profit social services, were part of a Satanic cult, with connec...

Reducere. The conservation of wildlife in and near Yellowstone, the world's first national park, is complex and often contentious because federal and state m...

Refocus on the customer to outstrip your competition and increase profitability, with invaluable insight into the direct correlation between custom...

Reducere. DescriptionThe Journey to WOW delivers deep and unique insights into creating fierce customer loyalty, and transforming an organization's culture i...

Reducere. "Digitizing the Customer Journey: Using the Latest Digital Technologies to Support Growth, Efficiency and Delight Customers Throughout the Customer...

DescriptionIs your organization prepared for the next paradigm of customer experience, or will you be left behind? This practical book will make yo...

Reducere. When it comes to customer experience, Don Peppers is one of the world's most respected authorities. Over the last twenty years he and co-author Mar...

Contributor(s): Author: Aldo CundariThe practical, expert guide to reaching the new consumerCustomer-Centric Marketing is a comprehensive game plan...

Our two organizations, Northern Telecom Europe Limited and Oracle Corporation UK Limited, share a number of things in common. Their book provides a...

Reducere. DescriptionToday's software companies can't afford to be passive with their customers. As software moves to the web and becomes more consumerized, ...

Gain, engage, and retain customers with positive experiences A positive customer experience is absolutely essential to keeping your business releva...

Publisher: John Wiley & Sons IncAuthor(s): D QuickNumber of pages: 240Publication date: 2022Dimensions: 161 x 238 x 26Cover type: HardbackRedescope...

A leading expert in the emerging field of 'customer-centricity' shows how it can be used to revolutionise business and personal performance.Publish...

This book explores the psychology of teaching and learning a subject through a second or other language. It highlights the challenges and benefits ...

If you want to create content like BuzzFeed that turns a simple click into a money making sale for your business, then keep reading...Did you know,...