Customer Service for Professionals in Health Care: Key Behaviors That Enhance the Patient and Family Experience, Paperback - Wendy Leebov Ed D.

Providing great customer service in healthcare is an ongoing challenge. This short book is a terrific guide to customer service essentials for fron...

Reducere. DescriptionCustomer Service for Healthcare Professionals is written specifically for students, interns and employees who are in the healthcare fiel...

Publisher: Customer Service GlobalAuthor(s): Stephanie E. EdwardsIllustration(s): 30 cartoons; 30 cartoonsNumber of pages: 200Collection: Customer ...

Digital Customer Service is the new standard for creating a 5-star customer experience As much as technology has improved our lives, for many peopl...

Give yourself the kind of care you give others by unearthing the roots of poor self-care and creating a personalized toolkit of simple, effective s...

Publisher: John Wiley & Sons IncAuthor(s): TJ FarrerNumber of pages: 320Publication date: 2022Dimensions: 218 x 276 x 20Cover type: Paperback / sof...

First edition published under title: Early listening skills. Bicester: Winslow, 1995.

Healthcare Marketing: Strategies for Creating Value in the Patient Experience provides students with the tools to effectively combine healthcare ex...

Reducere. Are you suddenly facing a health challenge and feel fear? Are you overwhelmed and insecure? In The Patient Advocate Handbook, authors Liz Crocker a...

Discover how to create exceptional customer service and a superior customer experience, learning from the greatest companies of our time.

Reducere. AVAILABLE RIGHT NOW, NO DELAYS - 22 international CX professionals share their current best-thinking, strategies and insights for achieving impact ...

Reducere. In today's competitive business climate, you can't just satisfy your customers. You have to be better than that, giving them experiences that they ...

For decades, the manufacturing industry has employed the Toyota Production System -- the most powerful production method in the world -- to reduce ...

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Publisher: McGraw-Hill EducationAuthor(s): Robert LucasIllustration(s): 95 Illustrations, unspecifiedNumber of pages: 496Publication date: 2022Dime...

Publisher: Elsevier - Health Sciences DivisionAuthor(s): Marti, Marti Garrels, MSA, MT(ASCP), CMA (AAMA) GarrelsIllustration(s): Approx. 500 illust...

Reducere. CULTURECustomers will never love your dental practice until your team members love it first. A winning culture starts with leadership and is expres...

Dementia doesn't just affect the person with the diagnosis, but their family and friends too. This book provides practitioners with strategies to s...

Reducere. Clinical ethics is a relatively new discipline within medicine, generated not so much by the -Can we . . . ?- questions of fact and prognosis that ...

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

DescriptionConflicts of interest, misrepresentation of clinical trials, hospital price-fixing, and massive expenditures for procedures of dubious e...

This is a guide to finding tree-roosts for ecologists and tree-care professionals. It is the result of the collaborative efforts of surveyors and a...

Reducere. DescriptionThis is said to be the 'Age of the Customer' where business battles will be won through differentiated customer experience.There is a hu...

Publisher: Elsevier - Health Sciences DivisionAuthor(s): Kathleen (Assistant Professor and Assistant Dean of Nursing, School of Nursing, Ramapo Col...

Reducere. Struggling to ensure that the customer is at the center of all your business does?This book is your guide to putting the "customer" in customer exp...

Reducere. Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Reducere. DescriptionThe Next Frontier of Restaurant Management brings together the latest research in hospitality studies to offer students, hospitality exe...

Reducere. Contributor(s): Author: Ann Marie GorczycaCULTURECustomers will never love your dental practice until your team members love it first. A winning cu...

THE PROVEN MODEL FOR DRIVING POSITIVE ORGANIZATIONAL CHANGECleveland Clinic has long been recognized for driving some of the best clinical outcomes...

Reducere. One day you will become Elderly, sit back and think about how and where you would like to spend your best life to age gracefully. If we as a societ...

Reducere. DescriptionHow do you hire the best support team? What's the best use of social media for support and service? Should we apologize for the inconven...

Laura Ioana Leon 978-606-24-0034-7

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Publisher: McGraw-HillAuthor(s): Dwayne GremlerPublication date: 2020Dimensions: 197 x 261 x 25Cover type: Paperback / softbackRedescopera farmecul...

Reducere. Employees aren't just the front line of any business. To customers, they are the business. Nothing is more important than arming these essential em...

Reducere. Whether you want to get a job as a flight attendant, a customer service agent, holiday rep, hairdresser, or tour guide, this book will guide you th...