Best Practice Guide for Customer Service Professionals. 2 Revised edition, Paperback - Stephanie E. Edwards

Publisher: Customer Service GlobalAuthor(s): Stephanie E. EdwardsIllustration(s): 30 cartoons; 30 cartoonsNumber of pages: 200Collection: Customer ...

Attract and hold the attention of people with the highly sought-after skills your business needs and discover how to future-proof your recruitment ...

This new edition thoroughly updates the highly regarded and groundbreaking first edition, offering the contemporary reader cutting-edge clinical wi...

Reducere. DescriptionCustomer Service for Healthcare Professionals is written specifically for students, interns and employees who are in the healthcare fiel...

Understand how to align your communication to your organization's goals, strategy and brand values effectively, to increase employee engagement and...

Put the consumer back into the heart of your campaigns with this bestselling guide to user experience and research, offering practical and straight...

Publisher: Co-Sign CommunicationsAuthor(s): Cath SmithIllustration(s): 294 line drawingsNumber of pages: 114Collection: Let's SignPublication date:...

This book is a step-by-step introduction to doing qualitative research, supporting you through every milestone of your research project, no matter ...

Publisher: Pearson Education LimitedAuthor(s): Elaine HarrisNumber of pages: 200Publication date: 2013Dimensions: 279 x 216 x 11Cover type: Paperba...

DescriptionThis book elevates alarm management from a fragmented collection of procedures, metrics, experiences, and trial-and-error, to the level ...

Reducere. Written by a former Times Cr me PA of the Year, this new edition of The Definitive Personal Assistant and Secretarial Handbook is the ultimate guid...

Providing great customer service in healthcare is an ongoing challenge. This short book is a terrific guide to customer service essentials for fron...

This book is the guide to understanding and doing evidence-based research in design.Publisher: SAGE Publications LtdAuthor(s): Gjoko MuratovskiNumb...

Practical advice for teachers on modelling and teaching writing in the primary classroomPublisher: SAGE Publications LtdAuthor(s): David WaughNumbe...

Reducere. AVAILABLE RIGHT NOW, NO DELAYS - 22 international CX professionals share their current best-thinking, strategies and insights for achieving impact ...

Guides nursing and healthcare students through the concept of evidence-based practice, explaining what it is, why it is important and providing pra...

A qualitative research book for the 'doers', this text provides really practical coverage for those that are undertaking research in real-world con...

A clear and artistic understanding of the qualities of projective geometry. Useful for Upper School Steiner-Waldorf teachers.Publisher: Floris Book...

Publisher: American Society for Training & DevelopmentAuthor(s): B. Kim BarnesNumber of pages: 320Publication date: 2011Dimensions: 179 x 253 x 25C...

Covers the basics of a college writing course in a concise, student-friendly format. Anything inessential to the business of college writing has be...

Experienced community organizer and professor Patricia Spindel provides a practical guide for producing change through community action and social ...

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Publisher: Elsevier - Health Sciences DivisionAuthor(s): Marti, Marti Garrels, MSA, MT(ASCP), CMA (AAMA) GarrelsIllustration(s): Approx. 500 illust...

This guide provides advice on good practice for the monitoring of underground construction works.Publisher: ICE PublishingAuthor(s): British Tunnel...

Reducere. DescriptionWhen was the last time you reflected on the quality of customer service your school gives to your students?As alternate forms of educati...

Reducere. CULTURECustomers will never love your dental practice until your team members love it first. A winning culture starts with leadership and is expres...

Reducere. A Practical Guide to Airline Customer Service is written for airline executives and undergraduate students who are preparing for a career in the ai...

Touching on current curriculum concerns and the wider challenges of developing high-quality science education, this book is an indispensable overvi...

Publisher: SAGE Publications LtdAuthor(s): Susan WakefieldNumber of pages: 208Publication date: 2021Dimensions: 171 x 246 x 13Cover type: Paperback...

The revised edition of the most comprehensive, complete handbook for the superintendency!Publisher: SAGE Publications IncAuthor(s): Robert H. KoffN...

Contributor(s): Author: Karl PalachukEveryone knows it - spoken agreements aren't worth the paper they're written on. The IT Consultant today is fa...

Publisher: Pottage PublishingAuthor(s): Claire E. BojczukIllustration(s): 239 line drawings. 6 colour photosNumber of pages: 64Publication date: 20...

This highly practical book provides a comprehensive guide to claims brought under the Inheritance (Provision for Family and Dependants) Act 1975.Pu...