Experience Economy. Competing for Customer Time, Attention, and Money, Hardback - James H. Gilmore

"With a new preface by the authors"--CIP request view.

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Operational Excellence, Second Edition - Breakthrough Strategies for Improving Customer Experience and Productivity brings together leading-edge to...

Three customer experience experts provide executives and senior managers with cost-effective, sustainable methods for creating a superior customer ...

Stand out of our Light: Freedom and Resistance in the Attention Economy - James Williams

Reducere. DescriptionMastering the Way You See the World ​Inspired by Edward de Bono's Six Thinking Hats method, Jim Gilmore has created a unique and useful ...

Reducere. DescriptionWhen was the last time you reflected on the quality of customer service your school gives to your students?As alternate forms of educati...

Digital Customer Service is the new standard for creating a 5-star customer experience As much as technology has improved our lives, for many peopl...

Discover how to create exceptional customer service and a superior customer experience, learning from the greatest companies of our time.

Reducere. DescriptionHow do you hire the best support team? What's the best use of social media for support and service? Should we apologize for the inconven...

Gain, engage, and retain customers with positive experiences A positive customer experience is absolutely essential to keeping your business releva...

Reducere. Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Reducere. Former Google advertising strategist, now Oxford-trained philosopher James Williams launches a plea to society and to the tech industry to help ens...

Publisher: Canongate Books LtdAuthor(s): James BillNumber of pages: 192Publication date: 2009Dimensions: 226 x 153 x 21Cover type: HardbackRedescop...

Publisher: John Wiley & Sons IncAuthor(s): D PeppersNumber of pages: 512Publication date: 2022Dimensions: 187 x 261 x 45Cover type: HardbackRedesco...

Reducere. DescriptionThis is said to be the 'Age of the Customer' where business battles will be won through differentiated customer experience.There is a hu...

Reducere. Struggling to ensure that the customer is at the center of all your business does?This book is your guide to putting the "customer" in customer exp...

Learn how to implement an integrated AI strategy that connects your marketing, sales and customer experience, to achieve and sustain the competitiv...

Reducere. Can the planets predict economic conditions? In the second edition of Time and Money, best-selling author Robert Gover links the planets to major e...

DescriptionDevelop a winning customer experience in the digital world Luxury consumers are changing - they come from all over the world, they are y...

This book outlines innovative processes used to research, conceive and develop innovations in the Customer eXperience (CX) space for both large and...

Reducere. Start leveraging the most under-utilised and powerful human resource in business today--Customer Empathy.Global performance reports show that curre...

The family cookbook every parent has been waiting for - perfect for fans of What Mummy Makes.

Reducere. In today's competitive business climate, you can't just satisfy your customers. You have to be better than that, giving them experiences that they ...

Refocus on the customer to outstrip your competition and increase profitability, with invaluable insight into the direct correlation between custom...

Publisher: McGraw-Hill EducationAuthor(s): Gayathri PallailNumber of pages: 288Publication date: 2022Dimensions: 162 x 237 x 31Cover type: Hardback...

Since the publication of the first edition, the authors have solicited feedback from both the instructors who use the book as a text for their cour...

Contributor(s): Author: Paul HagueAuthor: Nicholas HagueB2B Customer Experience shows readers how to deliver the very best customer experience (oft...

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Publisher: Taylor & Francis LtdAuthor(s): Tim IngoldIllustration(s): 29 Halftones, black and white; 29 Illustrations, black and whiteNumber of page...

Reducere. AVAILABLE RIGHT NOW, NO DELAYS - 22 international CX professionals share their current best-thinking, strategies and insights for achieving impact ...

Reducere. When it comes to customer experience, Don Peppers is one of the world's most respected authorities. Over the last twenty years he and co-author Mar...

For any company, defining the most efficient marketing concept to create a competitive customer experience (CX) is vital for sustained development....

Follows the fascinating story of musical timekeeping, beginning in an age before the existence of external measuring devices and continuing to the ...

DescriptionIs your organization prepared for the next paradigm of customer experience, or will you be left behind? This practical book will make yo...

Reducere. Contributor(s): Author: Joseph MichelliTHE #1 NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLER"Like any business, a hospital must be true to its c...

Bridget Brennan, CEO of Female Factor, shows readers how to beat competitors and grow overall market share by applying the fundamentals of creating...

Reducere. 24 international CX professionals share their current best-thinking, strategies and insights for achieving impact and visibility using world-class,...

Reducere. The rise of ubiquitous information technology--smartphones, unbridled Internet access, and various applications of these tools--has interacted with...

Publisher: Simon & SchusterAuthor(s): Christopher LeonardNumber of pages: 384Publication date: 2022Dimensions: 238 x 162 x 36Cover type: HardbackRe...

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Providing great customer service in healthcare is an ongoing challenge. This short book is a terrific guide to customer service essentials for fron...

DescriptionThis thrilling critique of the forces viying for our attention re-defines what we think of as productivity, shows us a new way to connec...

Reducere. The Most Up-to-Date Personal Finance Book for the Brave New Economy Like your own personal trainer, Money Is Everything will intuitively walk you t...

SHORTLISTED: Business Book Awards 2019 - Sales and Marketing Category Virtually all consumer-facing businesses talk about putting the customer firs...

Reducere. Today, time is the cutting edge. In fact, as a strategic weapon, contend George Stalk, Jr., and Thomas M. Hout, time is the equivalent of money, pr...

Reducere. Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

A spirited and incisive survey of economic geography, A World Made for Money begins with the author stopped at a red light in Norman, Oklahoma. Obs...

Reducere. A lively read from a working teacher offers practical engagement strategies for students with attention challenges If learning is a motor, student ...

Reducere. ** A New York Times Bestseller ** A complex, smart and ambitious book that at first reads like a self-help manual, then blossoms into a wide-rangin...