Customer Experience: What, How and Why Now, Paperback - Don Peppers

Reducere. When it comes to customer experience, Don Peppers is one of the world's most respected authorities. Over the last twenty years he and co-author Mar...

In Live Sports Media: The What, How and Why of Sports Broadcasting, Dennis Deninger provides an all-encompassing view of the sports television indu...

Packed full of practical, easy to apply tips and tricks, helping teachers deliver a knowledge-rich curriculum with impact. Stuart Pryke and Amy Sta...

This is a book that engages students directly with openness, honesty and respect and it maximises their chances of getting things right and finding...

Publisher: John Wiley & Sons IncAuthor(s): D PeppersNumber of pages: 512Publication date: 2022Dimensions: 187 x 261 x 45Cover type: HardbackRedesco...

Reducere. Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Refocus on the customer to outstrip your competition and increase profitability, with invaluable insight into the direct correlation between custom...

Robin Norwood's international bestseller "Women Who Love Too Much" changed forever the way we think about love. Now, in "Why Me, Why This, Why Now?...

Publisher: CoramBAAFNumber of pages: 140Publication date: 2016Dimensions: 213 x 297 x 11Cover type: Paperback / softbackRedescopera farmecul lectur...

Reducere. DescriptionHow do you hire the best support team? What's the best use of social media for support and service? Should we apologize for the inconven...

DescriptionIs your organization prepared for the next paradigm of customer experience, or will you be left behind? This practical book will make yo...

Reducere. The name of the game in business is to deliver an exceptional customer experience to consumers and clients. But if a company's employee experience ...

Reducere. Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Better sex, glowing skin, and more money...by going vegan Did you know that if you adopt a vegan diet you can enjoy better sex? Save money? Have gl...

DescriptionAccelerate sales and improve customer experience Every day, most working professionals entrust their most important messages to a form o...

Lead your organization with a customer experience vision that captures the voice of the customer and empowers employees to improve how they develop...

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Reducere. DescriptionThis is said to be the 'Age of the Customer' where business battles will be won through differentiated customer experience.There is a hu...

Reducere. How to capture customers by learning to think the way they do The most common complaint Bill Stinnett hears from his corporate clients is that woul...

Reducere. What if you could guarantee your customers an amazing experience, and then deliver on that promise every time?The Guaranteed Customer Experience tu...

Reducere. Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Reducere. Struggling to ensure that the customer is at the center of all your business does?This book is your guide to putting the "customer" in customer exp...

This book outlines innovative processes used to research, conceive and develop innovations in the Customer eXperience (CX) space for both large and...

Reducere. Times are tough around the little brown house The widowed Mrs. Pepper sews all day long just to earn enough to pay the rent and feed the five growi...

Reducere. DescriptionThe customer experience revolution has begun Businesses that provide an extraordinary customer experience are more profitable and sustai...

Bridget Brennan, CEO of Female Factor, shows readers how to beat competitors and grow overall market share by applying the fundamentals of creating...

Reducere. Start leveraging the most under-utilised and powerful human resource in business today--Customer Empathy.Global performance reports show that curre...

Reducere. In today's competitive business climate, you can't just satisfy your customers. You have to be better than that, giving them experiences that they ...

Reducere. Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Contributor(s): Author: Paul HagueAuthor: Nicholas HagueB2B Customer Experience shows readers how to deliver the very best customer experience (oft...

For any company, defining the most efficient marketing concept to create a competitive customer experience (CX) is vital for sustained development....

Reducere. How did the bee get his bumble? How do birds get their feathers? Why is the bluebird blue? Curious first through fifth graders want to know how and...

Reducere. New York Times bestselling author, Chris Brady, leads you through the adventure of your life like a veteran tour guide and provides a fresh approac...

Digital Customer Service is the new standard for creating a 5-star customer experience As much as technology has improved our lives, for many peopl...

Gain, engage, and retain customers with positive experiences A positive customer experience is absolutely essential to keeping your business releva...

Publisher: Tughra BooksAuthor(s): Asli KaplanIllustration(s): colour illusNumber of pages: 104Publication date: 2013Dimensions: 232 x 137 x 7Cover ...

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Publisher: Oxford University PressAuthor(s): Lihua ZhangNumber of pages: 264Collection: Oxford Applied LinguisticsPublication date: 2017Dimensions:...

Reducere. 24 international CX professionals share their current best-thinking, strategies and insights for achieving impact and visibility using world-class,...

Reducere. 1. Higher Ground 2. Fight Like A Brave 3. Behind The Sun 4. Me And My Friends 5. Backwoods 6. True Men Don't Kill Coyotes 7. Fire 8. Get Up And Jum...