SERVICIILE SECRETE
39,00 RON
Acest volum inovator expune istoria activitații serviciilor de informații de la originile sale biblice pana la statul care supravegheaza din era di...
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Service
Ultimul Tar | Robert Service
14,70 RON
„Stralucita, originala si fascinanta!" – Evening Standard„O relatare demistificatoare a ultimelor luni din viata tarului, de la abdicare pana la ex...
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KGB - Adevarata istorie a serviciilor secrete sovietice
32,30 RON 38,00 RON
Reducere. Uneori istoricilor le lipseste talentul de a sintetiza un fenomen de sapte decenii si de a extrage cazurile exemplare pentru a produce o istorie co...
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Cultura serviciilor superioare
53,10 RON 59,00 RON
Reducere. Cultura serviciilor superioare este un proiect al editurii Publica, sustinut de Customer Focus. RON KAUFMAN ne poarta intr-o calatorie in noua lume...
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Serviciile publice. Editia a doua - Dragos Valentin Dinca
55,00 RON
Serviciile publice. Editia a doua - Dragos Valentin Dinca
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Lumea secreta. O istorie a serviciilor de informatii
149,25 RON
Autori: Christopher Andrew, Denise Dona, Viorela-Valentina Dima
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Economia serviciilor. Abordari teoretice si implicatii practice
25,00 RON
Autor: Maria Ioncica
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Serviciile publice din Romania. Manual de bune practici - Dragos Valentin Dinca
46,00 RON
Serviciile publice din Romania. Manual de bune practici - Dragos Valentin Dinca
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Aproape totul despre... Serviciile secrete ale lumii | Silviu Leahu
29,00 RON
MI6, CIA, KGB, Mossad, Guoanbu, Securitatea & Co.Biblia, Iliada, hieroglifele sau De bello gallico atesta faptul ca serviciile secrete au existat i...
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Funeral Service Exam Secrets Study Guide: Funeral Service Test Review for the Funeral Service National Board Exam, Hardcover - Funeral Service Exam Se
682,99 RON 730,99 RON
Reducere. ***Includes Practice Test Questions*** Funeral Service Exam Secrets helps you ace the Funeral Service National Board Exam, without weeks and months...
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Lenin. O biografie - Robert Service
52,20 RON 54,95 RON
Reducere. Biografie politica la superlativ. - Sunday Telegraph Lenin este si astazi o personalitate controversata. Unii il privesc cu aversiune, altii inca i...
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Service Dog: Training Your Own Service Dog AND Psychiatric Service Dog BUNDLE!, Paperback - Max Matthews
221,99 RON 237,99 RON
Reducere. DescriptionAre you suffering from PTSD? Do you find it hard to go outside your home and do the things you have missed and loved doing in the past? ...
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Service Strategy in Action: A Practical Guide for Growing Your B2B Service and Solution Business, Paperback - Christian Kowalkowski
256,99 RON 274,99 RON
Reducere. Contributor(s): Author: Christian KowalkowskiAuthor: Wolfgang UlagaIn today's competitive global markets, simply making a great product is not enou...
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The Collected Verse of Robert Service, Paperback - Robert Service
123,99 RON 132,99 RON
Reducere. Robert Service dreamed of a life of adventure and freedom to live and write as he wanted, surrounded by nature and the beauty of the world. Born in...
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The Best of Robert Service, Hardcover - Robert Service
170,99 RON 182,99 RON
Reducere. This new and revised edition of poems about the men and women of the North features the most loved ballads by Robert Service, and is illustrated wi...
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The Best of Robert Service, Paperback - Robert Service
101,99 RON 109,99 RON
Reducere. This new and revised edition of poems about the men and women of the North features the most loved ballads by Robert Service. This new and revised ...
elefant.ro
The Best Service Is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs, Hardcover - Bill Price
144,99 RON
DescriptionIn this groundbreaking book, Bill Price and David Jaffe offer anew, game-changing approach, showing how managers are taking thewrong pat...
elefant.ro
Monografia SRI 1990-2015 - Serviciul Roman de Informatii
42,49 RON 49,99 RON
Reducere. De ce o monografie? Fiindca Serviciul Roman de Informatii implineste un sfert de secol de existenta. si putine sunt lucrurile care au ramas netrans...
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Service Operations Management. Improving Service Delivery, Paperback - Graham Clark
523,99 RON
Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...
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Service: A Navy Seal at War, Hardcover - Marcus Luttrell
176,99 RON 189,99 RON
Reducere. Navy SEAL Marcus Luttrell returned from his star-crossed mission in Afghanistan with his bones shattered and his heart broken. So many had given th...
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Service Design Models, Tools and Templates, Paperback - Steven J. Slater
431,99 RON 462,99 RON
Reducere. DescriptionAt long last, and by popular demand, the International Service Design Institute has assembled a collection of the most requested Models,...
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Diversity Beyond Lip Service: A Coaching Guide for Challenging Bias, Paperback - La'wana Harris
119,99 RON
Description"La'Wana Harris has opened this coach's eyes to the power of coaching practices to create new paths for diversity and inclusion work--wh...
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Thomas Ades: Full of Noises. Conversations with Tom Service, Paperback - Tom Service
69,99 RON
Thomas Ades: Full of Noises: Conversations with Tom Service is an unprecedented glimpse into the creative mind and influences of one of the most in...
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We Got It From Here... Thank You 4 Your Service | A Tribe Called Quest
69,99 RON
Reducere. CD 1: 1. The Space Program [Explicit]5: 412. We The People.... [Explicit]2: 523. Whateva Will Be [Explicit]2: 524. Solid Wall of Sound [Explicit]3:...
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Getting Service Right: Overcoming the Hidden Obstacles to Outstanding Customer Service, Paperback - Jeff Toister
100,99 RON 108,99 RON
Reducere. DescriptionAre you endlessly trying to improve your employees' customer service skills, but getting so-so results? There may be a culprit that you'...
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The Collected Verse of Robert Service, Paperback - Robert Service
119,99 RON 128,99 RON
Reducere. Robert Service (1874-1958) dreamed of a life of adventure and freedom to live and write as he wanted, surrounded by nature and the beauty of the wo...
elefant.ro
Best Practice Guide for Customer Service Professionals. 2 Revised edition, Paperback - Stephanie E. Edwards
273,99 RON
Publisher: Customer Service GlobalAuthor(s): Stephanie E. EdwardsIllustration(s): 30 cartoons; 30 cartoonsNumber of pages: 200Collection: Customer ...
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Service Management and Marketing. Managing the Service Profit Logic, Paperback - Christian Gronroos
474,99 RON
* This text examines why managing the marketing function has become a responsibility for top-level executives; and why the total marketing function...
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Acts of Service. "A sex masterpiece" (Guardian), Paperback - Lillian Fishman
89,99 RON
A provocative debut exploring sex and sexuality as a twentysomething New Yorker pursues a sexual freedom that follows no lines other than her own d...
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Civil Service Exam Study Guide 2019 & 2020: Civil Service Exam Book and Practice Test Questions for the Civil Service Exams (Police Officer, Clerical,
192,99 RON 206,99 RON
Reducere. DescriptionTest Prep Books' Civil Service Exam Study Guide 2019 & 2020: Civil Service Exam Book and Practice Test Questions for the Civil Service E...
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The Toyota Way to Service Excellence: Lean Transformation in Service Organizations, Hardcover - Jeffrey K. Liker
188,99 RON
The world's bestselling Lean expert shows service-based organizations how to go Lean, gain value, and get results--The Toyota Way.A must-read for s...
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This Is Service Design Methods: A Companion to This Is Service Design Doing, Paperback - Marc Stickdorn
226,99 RON
In this book, you'll find 54 hands-on descriptions that help you DO the key methods used in service design. These methods include instructions, gui...
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U.S. Military Service. A Reference Handbook, Hardback - Cynthia A. Watson
352,99 RON
This work is a fascinating overview of Americans' complex and occasionally uneasy relationship with military service, from World War II to the age ...
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Service Habits. Small steps to strengthen the relationships with people you service, Paperback - Jaquie Scammell
78,98 RON
Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...
elefant.ro
Cultura serviciilor superioare
59,00 RON
Citiți aceasta carte și aplicați pașii sugerați. Veți asista la transformarea culturii organizaționale din firma dumneavoastra și la schimbarea ire...
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Pe serviciul adversarului
42,47 RON 49,90 RON
Reducere. Nat, un veteran al Serviciului Secret de Informatii din Marea Britanie, crede ca anii sai de munca in cadrul agentiei s-au incheiat. Dar MI6 are al...
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Training Your Own Service Dog AND Psychiatric Service Dog: 2 Books IN 1 BUNDLE!, Hardcover - Max Matthews
211,99 RON 226,99 RON
Reducere. Are you suffering from PTSD?Do you find it hard to go outside your home and do the things you have missed and loved doing in the past?Have you been...
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Service Dogs: AN ADULT COLORING BOOK: A Service Dogs Coloring Book For Adults, Paperback - Skyler Rankin
65,00 RON
SERVICE DOGS: AN ADULT COLORING BOOK: A Service Dogs Coloring Book For Adults*An awesome collection of service dogs coloring patterns*Perfect for r...
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Customer Service Is DEAD: Delivering 6-Star Service In A 1-Star World, Paperback - Mitche Graf
66,99 RON 71,99 RON
Reducere. "Mitche Graf hits a 'GRAND SLAM' in defining his revolutionary 6-Star Service Manifesto. Customer service has hit an all-time low, but his approach...
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The Listening Service. 101 Journeys through the Musical Universe, Main, Hardback - Tom (Music reviewer) Service
104,99 RON
Based on his critically-acclaimed BBC Radio 3 programme The Listening Service, in which Tom Service takes an idea on an ear-opening and mind-expand...
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A Piece of the Pie: The Story of Customer Service at Publix, Paperback - Joseph W. Carvin
100,99 RON 108,99 RON
Reducere. Contributor(s): Author: Joseph W. CarvinForeword by: Charles JenkinsPublix Super Markets has been the top-ranked supermarket on Fortune Magazine's ...
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Training Your Psychiatric Service Dog: Step-By-Step Guide To An Obedient Psychiatric Service Dog, Hardcover - Max Matthews
143,00 RON
Are you suffering from PTSD?Do you find it hard to go outside your home and do the things you have missed and loved doing in the past?Have you been...
elefant.ro
Training Your Psychiatric Service Dog: Step-By-Step Guide To An Obedient Psychiatric Service Dog, Paperback - Max Matthews
136,99 RON 146,99 RON
Reducere. Are you suffering from PTSD?Do you find it hard to go outside your home and do the things you have missed and loved doing in the past?Have you been...
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Service Design and Service Thinking in Healthcare and Hospital Management: Theory, Concepts, Practice, Hardcover - Mario A. Pfannstiel
558,99 RON
This book examines the nature of service design and service thinking in healthcare and hospital management. By adopting both a service-based provid...
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Training Your Own Service Dog 2021: Step by Step Guide to an Obedient Service Dog, Hardcover - Max Matthews
171,99 RON 184,99 RON
Reducere. ★★★★★★UPDATED FOR 2021 ADDRESSING CUSTOMER FEEDBACK★★★★★★Hi, I'm Max Matthews, and training dogs, specifically Service Dogs. is my life and passion...
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Service
66,18 RON
Reducere. Das Lern- und Arbeitsbuch bietet alle erforderlichen Informationen und Arbeitsmaterialien zur Gestaltung von Lernsituationen in der Ausbildung. Aus...
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Pe serviciul adversarului
49,90 RON
Reducere. Nat, un veteran al Serviciului Secret de Informații din Marea Britanie, crede ca anii sai de munca in cadrul agenției s-au incheiat. Dar MI6 are al...
libhumanitas.ro
Training Your Own Service Dog: Step by Step Guide to an Obedient Service Dog, Paperback - Max Matthews
125,99 RON 134,99 RON
Reducere. Contributor(s): Author: Max MatthewsHi, I'm Max Matthews, and training dogs, specifically Service Dogs. is my life and passion. I have been experie...
elefant.ro
On Distant Service: The Life of the First U.S. Foreign Service Officer to Be Assassinated, Hardcover - Susan M. Stein
179,99 RON
On July 18, 1924, a mob in Tehran killed U.S. foreign service officer Robert Whitney Imbrie. His violent death, the first political murder in the h...
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Armed Forces Recipe Service: A Cookbook for Large Groups, Paperback - Department Of Defense
153,99 RON 164,99 RON
Reducere. The Armed Forces Recipe Service is a large collection of high-volume, standardized food service recipes developed by the United States Department o...
elefant.ro
Training Your Own Service Dog AND Training Your Own Psychiatric Service Dog 2021: (2 Books IN 1), Hardcover - Max Matthews
232,99 RON 249,99 RON
Reducere. Are you suffering from PTSD?Do you find it hard to go outside your home and do the things you have missed and loved doing in the past?Have you been...
elefant.ro
Armed Forces Recipe Service: A Cookbook for Large Groups, Paperback - Department Of Defense
196,99 RON 210,99 RON
Reducere. The Armed Forces Recipe Service is a large collection of high-volume, standardized food service recipes developed by the United States Department o...
elefant.ro
Training Your Own Service Dog: Step By Step Guide To An Obedient Service Dog (Revised 3rd Edition!), Paperback - Max Matthews
162,99 RON 174,99 RON
Reducere. Hi, I'm Max Matthews, and training dogs, specifically Service Dogs, is my life and passion. I have been training Service Dogs for over 30 years, an...
elefant.ro
Training Your Own Service Dog AND Training Your Own Psychiatric Service Dog 2021: (2 Books IN 1), Paperback - Max Matthews
174,99 RON 187,99 RON
Reducere. Are you suffering from PTSD?Do you find it hard to go outside your home and do the things you have missed and loved doing in the past?Have you been...
elefant.ro
Training Your Own Psychiatric Service Dog 2021: Step-By-Step Guide to an Obedient Psychiatric Service Dog, Hardcover - Max Matthews
169,99 RON 181,99 RON
Reducere. ★★★★★★UPDATED FOR 2021 USING CUSTOMER FEEDBACK★★★★★★Are you suffering from PTSD?Have you been dealing with anxiety and panic attacks which leaves y...
elefant.ro
The Promise of Public Service. Ideas and Examples for Effective Service, Paperback - Michael M. Stahl
299,99 RON
This title explores what makes public servants effective by offering useful ideas and examining the accomplishments of public servants throughout A...
elefant.ro
Pe serviciul adversarului
34,93 RON 49,90 RON
Reducere. Nat, un veteran al Serviciului Secret de Informatii din Marea Britanie, crede ca anii sai de munca in cadrul agentiei s-au incheiat. Dar MI6 are al...
librex.ro
OZN, armata şi serviciile secrete
43,34 RON
Reducere. OZN-urile raman o problema esentiala pentru militari si pentru comunitatea spionajului. Accesul la informatiile asociate cu ele este strict limitat...
libhumanitas.ro
Laundry Service | Shakira
59,99 RON
Reducere. 1. Objection (Tango) 2. Underneath Your Clothes 3. 'Whenever, Wherever' 4. Rules 5. The One 6. Ready For The Good Times 7. Fool 8. Te Dejo Madrid 9...
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Originile serviciilor de informatii
32,30 RON 38,00 RON
Reducere. Originile serviciilor de informatii Orientul Apropiat antic, Persia, Grecia, Roma, Bizant, imperiile musulmane arabe, Imperiul Mongol, China, Cneza...
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Serviciile Secrete
40,95 RON
Reducere. Acest volum inovator expune istoria activitatii serviciilor de informatii de la originile sale biblice pana la statul care supravegheaza din era di...
libhumanitas.ro
This Is Service Design Doing: Applying Service Design Thinking in the Real World, Paperback - Marc Stickdorn
226,99 RON
How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to i...
elefant.ro
The Service Culture Handbook: A Step-By-Step Guide to Getting Your Employees Obsessed with Customer Service, Paperback - Jeff Toister
105,99 RON 113,99 RON
Reducere. Imagine you could develop a customer-focused culture so powerful that your employees always seem to do the right thing. They encourage each other, ...
elefant.ro
Training Your Own Psychiatric Service Dog 2021: Step-By-Step Guide to an Obedient Psychiatric Service Dog, Paperback - Max Matthews
112,99 RON 120,99 RON
Reducere. ★★★★★★UPDATED FOR 2021 USING CUSTOMER FEEDBACK★★★★★★Are you suffering from PTSD?Have you been dealing with anxiety and panic attacks which leaves y...
elefant.ro
Essentials of Service Design and Innovation - 4th Edition: Developing high-value service businesses with PCN Analysis, Paperback - Scott E. Sampson
171,99 RON 184,99 RON
Reducere. This is the new and expanded FOURTH edition. It will change the way you think about and approach service design and innovation. Services represent ...
elefant.ro
Out of Service. a supernatural comedy about a dysfunctional family of ghost hunters - Stranger Things meets Little Miss Sunshine, Paperback - Gabby Hu
53,99 RON
A supernatural comedy adventure about a family of ghost hunters - Stranger Things meets Little Miss Sunshine - by the acclaimed scriptwriter of Hor...
elefant.ro
Istoria serviciilor secrete Vol. 1
21,25 RON 25,00 RON
Reducere. Istoria Serviciilor Secrete de la Cuza la Ceausescu -Volumul I: Cercetasii, Fatalistii si Ofiterii (1859-1945) Aceasta carte este rezultatul un pro...
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