Customer Service Is DEAD: Delivering 6-Star Service In A 1-Star World, Paperback - Mitche Graf

Reducere. "Mitche Graf hits a 'GRAND SLAM' in defining his revolutionary 6-Star Service Manifesto. Customer service has hit an all-time low, but his approach...

Reducere. CULTURECustomers will never love your dental practice until your team members love it first. A winning culture starts with leadership and is expres...

Reducere. Contributor(s): Author: Ann Marie GorczycaCULTURECustomers will never love your dental practice until your team members love it first. A winning cu...

DescriptionIn this groundbreaking book, Bill Price and David Jaffe offer anew, game-changing approach, showing how managers are taking thewrong pat...

Reducere. Contributor(s): Author: Joseph W. CarvinForeword by: Charles JenkinsPublix Super Markets has been the top-ranked supermarket on Fortune Magazine's ...

Publisher: Pearson Education LimitedAuthor(s): Elaine HarrisNumber of pages: 200Publication date: 2013Dimensions: 279 x 216 x 11Cover type: Paperba...

Publisher: Customer Service GlobalAuthor(s): Stephanie E. EdwardsIllustration(s): 30 cartoons; 30 cartoonsNumber of pages: 200Collection: Customer ...

Digital Customer Service is the new standard for creating a 5-star customer experience As much as technology has improved our lives, for many peopl...

Discover how to create exceptional customer service and a superior customer experience, learning from the greatest companies of our time.

How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to i...

Reducere. DescriptionBy providing your customers and guests with an unforgettable experience, your business can build customer loyalty and gain an edge over ...

Reducere. DescriptionCustomer Service for Healthcare Professionals is written specifically for students, interns and employees who are in the healthcare fiel...

Reducere. Imagine you could develop a customer-focused culture so powerful that your employees always seem to do the right thing. They encourage each other, ...

Reducere. DescriptionAre you endlessly trying to improve your employees' customer service skills, but getting so-so results? There may be a culprit that you'...

In this book, you'll find 54 hands-on descriptions that help you DO the key methods used in service design. These methods include instructions, gui...

This book looks at what the ambulance service does and the people and the equipment involved. Includes photographic images.

Reducere. Warning: May contain material offensive to vegans, pharmaceutical lobbyists, and those on a low-sodium diet. Animals were harmed during the writing...

Reducere. This Level 1 early reader with stickers introduces young fans and reluctant readers to Luke Skywalker, one of the most iconic characters from the S...

Reducere. Who would've thought that a practical, fun, easy-to-read customer service book would capture the hearts of hundreds of thousands of readers? Now, c...

Specially built for Foundation and Key Stage 1 guided readingPublisher: Pearson Education LimitedNumber of pages: 16Collection: RIGBY STARPublicati...

Reducere. The Customer Service/Information Representative Passbook(R) prepares you for your test by allowing you to take practice exams in the subjects you n...

Reducere. You may need to ask . . .Is your church or organization a place that appeals to first-time visitors? What impression do passersby have upon seeing ...

Reducere. Whether you want to get a job as a flight attendant, a customer service agent, holiday rep, hairdresser, or tour guide, this book will guide you th...

This book takes you through the creation and management of a BA service, from setting strategy to recruiting business analysts, to continuous impro...

Reducere. Have you noticed the difference in how you feel getting customer service from someone who is terrific to talk to versus the help you receive from p...

Reducere. Contributor(s): Author: Christian KowalkowskiAuthor: Wolfgang UlagaIn today's competitive global markets, simply making a great product is not enou...

Reducere. Help your employees to excel in dealing with the public with this stimulating, fun-filled collection of customer service training games. Designed n...

Publisher: McGraw-Hill EducationAuthor(s): Robert LucasIllustration(s): 95 Illustrations, unspecifiedNumber of pages: 496Publication date: 2022Dime...

Reducere. A How-To Guide to effective customer service for Theatre House Managers and Patron Services Supervisors and Staff. Step by step instructions for pl...

Reducere. A Practical Guide to Airline Customer Service is written for airline executives and undergraduate students who are preparing for a career in the ai...

Reducere. The worst customer situations demand more of front-line employees than good intentions and the right attitude. These kinds of issues can send seaso...

Reducere. Don R. Crawley's book The 5 Principles of IT Customer Service offers a new and refreshing approach to IT customer service. Instead of prescribing r...

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Reducere. Are you suffering from PTSD?Do you find it hard to go outside your home and do the things you have missed and loved doing in the past?Have you been...

How can you guarantee that your company delivers great service, has a great culture, and still manages to stay profitable? You need to follow certa...