Digital Customer Service

Digital Customer Service is the new standard for creating a 5-star customer experience As much as technology has improved our lives, for many peopl...

If leaders aren't integrating their digital offerings into a philosophy of Customer Success, they will be defeated in the next decade, because tech...

Two top specialists in profitable growth and innovative customer-supplier relationships show companies of all sizes how to compete with the tech gi...

Reducere. Distill Maximum Value from Your Digital Data Do It Now Why hasn't all that data delivered a whopping competitive advantage? Because you've barely b...

ITIL(R) 4 Specialist Drive Stakeholder Value covers all forms of engagement and interaction between service providers and their customers, users, s...

Reducere. Valued by instructors and students alike, Foundations of Marketing presents an accessible introduction to Marketing. Packed with examples and end o...

Reducere. "Digitizing the Customer Journey: Using the Latest Digital Technologies to Support Growth, Efficiency and Delight Customers Throughout the Customer...

Reducere. DescriptionThe revolutionary guide that challenged businesses around the world to stop selling to their buyers and start answering their questions ...

Reducere. DescriptionIn today's working environment, which is changing faster than ever, e-commerce is more than a buzzword. It is a vital skill to help you ...

Reducere. ★★★★★★UPDATED FOR 2021 ADDRESSING CUSTOMER FEEDBACK★★★★★★Hi, I'm Max Matthews, and training dogs, specifically Service Dogs. is my life and passion...

A Groundbreaking Pricing Model for the New Business Landscape Why would any customer choose Brand X over Brand Y, regardless of price? In a word: V...

Reducere. 2018 updated 4th edition, a public relations, social media, and digital marketing field guide with 32 chapters, 100] actionable tips, and hundreds ...

DescriptionForget everything you've been told about maximizing Lifetime Customer Value. To take your business to the next level, you need a brand s...

Reducere. If you want to discover the captivating history of India, then keep reading...India is a land of mystery, richness, and deep spiritual discovery. E...

Reducere. If you want to discover the captivating history of India, then keep reading... India is a land of mystery, richness, and deep spiritual discovery. ...