Essentials of Service Design and Innovation - 4th Edition: Developing high-value service businesses with PCN Analysis, Paperback - Scott E. Sampson

Reducere. This is the new and expanded FOURTH edition. It will change the way you think about and approach service design and innovation. Services represent ...

Publisher: Customer Service GlobalAuthor(s): Stephanie E. EdwardsIllustration(s): 30 cartoons; 30 cartoonsNumber of pages: 200Collection: Customer ...

Reducere. DescriptionAt long last, and by popular demand, the International Service Design Institute has assembled a collection of the most requested Models,...

Reducere. Designing Service Processes to Unlock Value explores how service processes can be designed to leverage the expanding range of opportunities for ser...

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

In this book, you'll find 54 hands-on descriptions that help you DO the key methods used in service design. These methods include instructions, gui...

Reducere. How to Open Your Own In-Home Bookkeeping Service, 4th Edition, written by Julie A. Mucha-Aydlott, CFE, is a value-packed, real-world instruction gu...

Thomas Ades: Full of Noises: Conversations with Tom Service is an unprecedented glimpse into the creative mind and influences of one of the most in...

How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to i...

Reducere. A Service Book Edition of the 1928 Book of Common Prayer, including Morning and Evening Prayer; Prayers and Thanksgivings; the Litany; Penitential ...

This book examines the nature of service design and service thinking in healthcare and hospital management. By adopting both a service-based provid...

Put the consumer back into the heart of your campaigns with this bestselling guide to user experience and research, offering practical and straight...

How ought one pursue or achieve innovation for the company? Are there different innovation strategies? Why might a business leader choose one over ...

Reducere. DescriptionFeatures of the text include: You are the EMS Leader - These case studies place readers in a variety of difficult situations and require...

Reducere. As an only child isolated within a troubled family, F. Scott Service found solace in fantasy and imagination, until a fateful day led to the discov...

This manual shows how value chain analysis (VCA) principles can be applied in developing countries, where time and funding is often restricted. It ...

Reducere. Improve your physical, mental, and emotional health with the plant that is rewriting medicine as we know it. An ancient system designed to protect ...

Modern economies depend on innovation. This book presents a theoretically grounded yet practical approach to designing viable business models for e...

Save money and get intensive official GRE(R) test practice with this 2-book bundle from the makers of the GRE This bundle includes two Official Gui...

DescriptionThis book explores an emerging design culture that rigorously applies systems thinking to the practice of design as a form of facilitati...

This book takes you through the creation and management of a BA service, from setting strategy to recruiting business analysts, to continuous impro...

Manufacturing is in a period of dramatic transformation. But in the United States, public and political dialogue is simplistically focused almost e...

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Argues that the quality of citizens' interactions with the government through service provision sends them important signals about what they can ho...

Reducere. Robert Service dreamed of a life of adventure and freedom to live and write as he wanted, surrounded by nature and the beauty of the world. Born in...

Publisher: The Law SocietyAuthor(s): Alison MatthewsNumber of pages: 192Publication date: 2021Dimensions: 171 x 247 x 18Cover type: Paperback / sof...

Reducere. This new and revised edition of poems about the men and women of the North features the most loved ballads by Robert Service. This new and revised ...

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Reducere. Robert Service (1874-1958) dreamed of a life of adventure and freedom to live and write as he wanted, surrounded by nature and the beauty of the wo...

Reducere. "We own the Calculus." This was a sentiment proclaimed by students who took calculus at the University of Texas as it was taught by Professor R. L....

Reducere. Hi, I'm Max Matthews, and training dogs, specifically Service Dogs, is my life and passion. I have been training Service Dogs for over 30 years, an...

Reducere. The Workaholics Anonymous (WA) Book of Recovery is similar in style to that of the Alcoholics Anonymous "Big Book." It includes WA members' stories...

Publisher: Pearson Education (US)Author(s): Jeff (Evgeny) TantsuraNumber of pages: 320Publication date: 2015Dimensions: 180 x 232 x 21Cover type: P...

A provocative debut exploring sex and sexuality as a twentysomething New Yorker pursues a sexual freedom that follows no lines other than her own d...

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Reducere. 1984 meets The Matrix in this riveting science fiction novel about corporate totalitarianism, personal freedom, and one brave character's journey t...

Reducere. The Workaholics Anonymous (WA) Book of Recovery is similar in style to that of the Alcoholics Anonymous "Big Book." It includes WA members' stories...

DescriptionAdvance praise for Service Innovation: "To the CEOs of all service companies I deal with: READ THIS BOOK " -- Dave Wascha, senior direct...

Reducere. Contributor(s): Author: Tenny PinheiroEditor: Joel SteinIllustrator: Lucas ToledoA practical guide to integrate Service Design Thinking and Lean St...

Reducere. DescriptionAre you suffering from PTSD? Do you find it hard to go outside your home and do the things you have missed and loved doing in the past? ...

Reducere. This workbook explains the how, when, what and why of theatre games for young performers. The basics of pantomime, improvisations, voice control, m...

Reducere. Here is a hit for any classroom Written for you and your students, this helpful text contains thirty-four real-life scenes for boys, girls and mixe...