The Best Service Is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs, Hardcover - Bill Price

DescriptionIn this groundbreaking book, Bill Price and David Jaffe offer anew, game-changing approach, showing how managers are taking thewrong pat...

DescriptionUnderstand Consumer Psychology to Drive Profits and Growth Want to know exactly what's driving your customer's behavior? NOW YOU CAN The...

Most companies treat service as a low-priority business operation, keeping it out of the spotlight until a customer complains. Then service gets to...

How can you guarantee that your company delivers great service, has a great culture, and still manages to stay profitable? You need to follow certa...

Publisher: Customer Service GlobalAuthor(s): Stephanie E. EdwardsIllustration(s): 30 cartoons; 30 cartoonsNumber of pages: 200Collection: Customer ...

DescriptionAdvance praise for Service Innovation: "To the CEOs of all service companies I deal with: READ THIS BOOK " -- Dave Wascha, senior direct...

Discover how to create exceptional customer service and a superior customer experience, learning from the greatest companies of our time.

Reducere. Imagine you could develop a customer-focused culture so powerful that your employees always seem to do the right thing. They encourage each other, ...

Reducere. DescriptionCustomer Service for Healthcare Professionals is written specifically for students, interns and employees who are in the healthcare fiel...

Reducere. "Mitche Graf hits a 'GRAND SLAM' in defining his revolutionary 6-Star Service Manifesto. Customer service has hit an all-time low, but his approach...

Reducere. DescriptionAre you endlessly trying to improve your employees' customer service skills, but getting so-so results? There may be a culprit that you'...

Reducere. Attract and retain affluent customers and clients Much has changed since the original The Art of Selling to the Affluent was published. The financi...

Reducere. New York Times Bestseller Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You MeetWe are deep in a s...

Reducere. Figuring out your next move after transitioning out of the military should start before your last day. Prepare yourself emotionally and professiona...

Reducere. This new and revised edition of poems about the men and women of the North features the most loved ballads by Robert Service, and is illustrated wi...

Reducere. Contributor(s): Author: Philip M. PriceWith: Natalie J. HarrisonLooking at Logistics is a fresh and exciting first look at logistics and supply cha...

Reducere. Contributor(s): Author: Joseph W. CarvinForeword by: Charles JenkinsPublix Super Markets has been the top-ranked supermarket on Fortune Magazine's ...

Reducere. DescriptionReinforce your customer service skills The best customer service professionals know it takes consistent focus to serve customers at the ...

Reducere. This new and revised edition of poems about the men and women of the North features the most loved ballads by Robert Service. This new and revised ...

In this book, you'll find 54 hands-on descriptions that help you DO the key methods used in service design. These methods include instructions, gui...

Digital Customer Service is the new standard for creating a 5-star customer experience As much as technology has improved our lives, for many peopl...

Reducere. CD 1: 1. The Space Program [Explicit]5: 412. We The People.... [Explicit]2: 523. Whateva Will Be [Explicit]2: 524. Solid Wall of Sound [Explicit]3:...

Reducere. A Practical Guide to Airline Customer Service is written for airline executives and undergraduate students who are preparing for a career in the ai...

Are you suffering from PTSD?Do you find it hard to go outside your home and do the things you have missed and loved doing in the past?Have you been...

Reducere. ★★★★★★UPDATED FOR 2021 ADDRESSING CUSTOMER FEEDBACK★★★★★★Hi, I'm Max Matthews, and training dogs, specifically Service Dogs. is my life and passion...

Prepares veterans transitioning into the civilian workplace for success with practical tools to manage their job search and personal brand.

Reducere. The worst customer situations demand more of front-line employees than good intentions and the right attitude. These kinds of issues can send seaso...

Reducere. ★★★★★★UPDATED FOR 2021 USING CUSTOMER FEEDBACK★★★★★★Are you suffering from PTSD?Have you been dealing with anxiety and panic attacks which leaves y...

Reducere. Contributor(s): Author: Ann Marie GorczycaCULTURECustomers will never love your dental practice until your team members love it first. A winning cu...

Reducere. ***Includes Practice Test Questions*** Funeral Service Exam Secrets helps you ace the Funeral Service National Board Exam, without weeks and months...

Reducere. DescriptionAre you suffering from PTSD? Do you find it hard to go outside your home and do the things you have missed and loved doing in the past? ...

Reducere. Are you suffering from PTSD?Do you find it hard to go outside your home and do the things you have missed and loved doing in the past?Have you been...

Reducere. Contributor(s): Author: Christian KowalkowskiAuthor: Wolfgang UlagaIn today's competitive global markets, simply making a great product is not enou...

Reducere. When your service department is struggling to reach its goals and management is breathing down your neck, who can you turn to for help? In The Irre...

Reducere. Are you suffering from PTSD?Do you find it hard to go outside your home and do the things you have missed and loved doing in the past?Have you been...

Land your next customer with total confidence you'll keep them for the long-term. Keep Your Customers shares a fresh perspective on the old problem...

The world's bestselling Lean expert shows service-based organizations how to go Lean, gain value, and get results--The Toyota Way.A must-read for s...

Reducere. What is the one thing that all businesses depend on? Customers. What could be more important, then, to your organization's enduring success than a ...

Reducere. A How-To Guide to effective customer service for Theatre House Managers and Patron Services Supervisors and Staff. Step by step instructions for pl...

Reducere. The Customer Service/Information Representative Passbook(R) prepares you for your test by allowing you to take practice exams in the subjects you n...

Reducere. Whether you want to get a job as a flight attendant, a customer service agent, holiday rep, hairdresser, or tour guide, this book will guide you th...

Reducere. DescriptionRockStar Service, Rockstar Profits reveals a new, fast, easy way to increase revenues, grow a business, and create loyal customers for l...

Reducere. Service members find that transitioning from active duty into the civilian sector can be abrupt, with mission demands leaving little time to prepar...

On July 18, 1924, a mob in Tehran killed U.S. foreign service officer Robert Whitney Imbrie. His violent death, the first political murder in the h...

Reducere. CULTURECustomers will never love your dental practice until your team members love it first. A winning culture starts with leadership and is expres...