Service Management

In contextul procesului de reorganizare si transformare a serviciilor educationale din Romania, elaborarea si managementul proiectelor la nivelul i...

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Reducere. Managementul institutiilor si serviciilor pentru persoane cu cerinte specialeElaborat si structurat ca un ghid practic, volumul reflecta preocupari...

Managementul si managerii s-au adaptat la evolutia si dezvoltarea societatii, punand amprenta asupra responsabilitatii acestora. Daca initial manag...

Managementul serviciilor publice - Iulian Romulus Gheorghiu

Pilotajul serviciilor publice - Alina Profiroiu

Management strategic in turism servicii - Claudia Tuclea

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

DescriptionIT outsourcing is the use of third-party resources to provide facilities and perform functions/services historically performed by intern...

Romanian Public Management Reform. Theoretical and empirical studies. Volume 2. Civil service - Lucica Matei

Reducere. Jay Kandampully 1461415534

Managementul serviciilor publice locale. Editia 2 - Iordan Nicola

Managementul riscului privind sanatatea si securitatea utilizatorilor in domeniile serviciilor de transport public - Alexandru-Mihai I. Bugheanu

* This text examines why managing the marketing function has become a responsibility for top-level executives; and why the total marketing function...

Providing clear guidance for anyone servicing internal or external customers, this book offers a framework for analyzing and managing quality using...

Dezvoltarea managementului in organizatiile sanatatii. Excelenta in serviciile de neurochirurgie - Vasilie Gh. Ciubotaru, Alexandru Vladimir Ciurea, E

This book examines the nature of service design and service thinking in healthcare and hospital management. By adopting both a service-based provid...

Managementul institutiilor si serviciilor pentru persoane cu cerinte speciale - Alois Ghergut

Servicii si utilitati publice. Economie. Management. Strategii. Politici - Vadim Dumitrascu

Publisher: Austin Macauley PublishersAuthor(s): Jim KellyIllustration(s): 0Number of pages: 164Publication date: 2022Dimensions: 127 x 202 x 19Cove...

Ghid practic de organizare a serviciilor oferite de restaurante si hoteluri, volumul profesorului Stere Stavrositu, specialist cu o experienta de s...

Reducere. Elaborat si structurat ca un ghid practic, volumul reflecta preocupari si experiente de data recenta din domeniul reformelor de politica sociala vi...

This textbook offers a fully integrated approach to the theory and practice of service management, exploring the operational dynamics, management i...

Reducere. Great retailers are great at service. No exceptions. This book offers a wealth of insight into delivering excellent retail service. - Leonard L. Be...

After looking at the specific nature of services and the peculiarities of managing services, the three sides of service management are discussed ex...

This book fills a gap in the market for a long overdue book on HRM in the service sector.Publisher: Bloomsbury Publishing PLCAuthor(s): Marek Korcz...

Reducere. The General Aptitude and Abilities Series provides functional, intensive test practice and drill in the basic skills and areas common to many civil...

Guides managers to a new perspective that sees hospitality and tourism as essential service businesses requiring a holistic cross-functional approa...

Publisher: Gabler VerlagIllustration(s): BibliographyNumber of pages: 623Publication date: 2007Dimensions: 252 x 178 x 41Cover type: HardbackEditor...

Modelarea performantelor serviciilor publice locale prin evaluarea binomului manageri-cetateni - Tincuta Gudana Vrabie

Publisher: McGraw-Hill EducationAuthor(s): Mona FitzsimmonsIllustration(s): 189 Illustrations, unspecifiedNumber of pages: 544Publication date: 202...

Reducere. The format of Fish Hatchery Management is functional: hatchery requirements and operations; broodstock management and spawning; nutrition and feedi...

This book explores common management practices as they relate to professional service organizations. Adopting a unique critical institutional view,...

Covering the latest thinking in IT service management, this new edition provides a comprehensive introduction for those preparing for their ITSM fo...

Managementul marketingului modern in serviciile de sanatate. O perspectiva asupra activitatii sanatoriului balnear si de recuperare Techirghiol - Elen

Human Resource Management in Public Service: Paradoxes, Processes, and Problems offers provocative and thorough coverage of the complex issues of m...

Reducere. Contributor(s): Author: Philip M. PriceWith: Natalie J. HarrisonLooking at Logistics is a fresh and exciting first look at logistics and supply cha...

Change management is about the control of all changes that have an effect on the IT services and hence, the business of an organisation. This pract...

Reducere. The worst customer situations demand more of front-line employees than good intentions and the right attitude. These kinds of issues can send seaso...

How can companies survive and prosper in the new economic age of the 4th Industrial Revolution? This book collects a variety of cases and quality m...

Reducere. Let's face it, dealing with customers isn't easy. They aren't always right--or even pleasant--but knowing the right words to use can make all the d...

Reducere. DescriptionThe Next Frontier of Restaurant Management brings together the latest research in hospitality studies to offer students, hospitality exe...

The revised standard for Service Management, ISO/IEC 20000-1: 2018 is the third version of the international standard for service management, repla...

Reducere. Still, today may religious men and women be for the Church and for the World, the outposts of care for all of the poor and for all material, moral ...