Designing Service Excellence

The world's bestselling Lean expert shows service-based organizations how to go Lean, gain value, and get results--The Toyota Way.A must-read for s...

Publisher: Gabler VerlagIllustration(s): BibliographyNumber of pages: 623Publication date: 2007Dimensions: 252 x 178 x 41Cover type: HardbackEditor...

Reducere. Change your life in Hospitality forever.In this book, I will show you the way to change your service life forever. I will guide you through the 5 G...

Reducere. Designing Service Processes to Unlock Value explores how service processes can be designed to leverage the expanding range of opportunities for ser...

Reducere. What is the one thing that all businesses depend on? Customers. What could be more important, then, to your organization's enduring success than a ...

Reducere. You may need to ask . . .Is your church or organization a place that appeals to first-time visitors? What impression do passersby have upon seeing ...

Reducere. In the 1970s, NASA wanted to build a new kind of spacecraft that could be used over and over again. The Space Shuttle Program was born, and NASA en...

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Reducere. From making a great first impression to proper communication for scheduling and handling difficult patients, Amy Demas] shows how to dramatically i...

A complete guide to the management of design risk.Publisher: INSTITUTE OF CIVIL ENGINEERINGAuthor(s): JOHN CARPENTERNumber of pages: 240Publication...

Reducere. DescriptionTo keep your sales, manufacturing, distribution, and inventory moving in perfect synchronization, you need a flawless, repeatable supply...

DescriptionCrossFit trainer Ben Bergeron has helped build the world's fittest athletes, but he's not like other coaches. He believes that greatness...

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Business Excellence. Proceedings of the 9th International Conference on Business Excellence - Mihaela-Cornelia Dan, Adrian Dumitru Tantau, Gabriel Bra

DescriptionA reclusive designer living in a custom tiny house in the middle of the Montana wilderness. A couple who traded their expensive Bay Area...

In A Blissful Nest, celebrated interior designer Rebekah Dempsey offers fresh and attainable design ideas to show you how to discover your interior...

Award-winning architecture and design firm Wadia Associates brings together an impeccable selection of exquisite traditional residential designs of...

Reducere. Restart prepares readers to do the hard work of reentering an in-person post-pandemic world by examining the relationships we have formed with ours...

Tom Peters, the international bestselling author of IN SEARCH OF EXCELLENCE which has sold over one million copies, concludes his 15 definitive rul...

Designing a Knitwear Collection, 2nd Edition, is an essential and comprehensive overview of the knitting design and development process. Featuring ...

An inspirational and beautifully illustrated book that pushes novel fashion designers and students to create their own capsule collections--a fashi...

Reducere. DescriptionIf you and your partner have always dreamed of whisking yourselves away to say 'I do' in the most imitate and authentic setting, then yo...

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

DescriptionThere's a widely held belief among female attorneys that to succeed professionally they must become a partner in a law firm or a general...

DescriptionFor years, woodworkers have turned to Fine Woodworking magazine, in particular the popular annual "Tools & Shops" issue, for advice abou...

Independent study programmes aren't for the "best" students; they are populated by students at their best.Publisher: WW Norton & CoAuthor(s): Geral...

Publisher: MIT Press LtdAuthor(s): Sasha Costanza-ChockNumber of pages: 128Publication date: 2021Dimensions: 141 x 201 x 19Cover type: Paperback / ...

Introduces the concepts contributing to healthcare organisational excellence. The book is designed to aid organisations seeking to embed a culture ...

Reducere. DescriptionIn a woodland garden everything grows together in a way that is very similar to a natural woodland but with the trees and shrubs all bea...

Reducere. Design a life and business you love."She" is an entrepreneur who pursued her goals, designed her life, and loved every inch of it. She wasn't worri...

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Reducere. ***Includes Practice Test Questions*** Funeral Service Exam Secrets helps you ace the Funeral Service National Board Exam, without weeks and months...

Reducere. Description"Home is more than a house. It is a sacred location, a place of aspiration and dreams, of learning and habit, of relationships and heart...

Reducere. Biografie politica la superlativ. - Sunday Telegraph Lenin este si astazi o personalitate controversata. Unii il privesc cu aversiune, altii inca i...

Reducere. DescriptionAre you suffering from PTSD? Do you find it hard to go outside your home and do the things you have missed and loved doing in the past? ...