The Compassionate Geek: How Engineers, It Pros, and Other Tech Specialists Can Master Human Relations Skills to Deliver Outstanding Customer S, Paperb

Reducere. DescriptionNewly expanded edition. A real-world, plain-language how-to guide for delivering amazing customer service to customers and end-users. No...

Lead your organization with a customer experience vision that captures the voice of the customer and empowers employees to improve how they develop...

Make the next presentation you do, the best you've ever done. The Presentation Book shows how you can easily put your nerves behind you and calmly ...

Description "This book will help readers tackle the really important challenges they face both in developing strategies and putting them into actio...

Discover The Secret To Mastering The Art Of Small Talk With Powerful Techniques Used By Extroverted Social Butterflies Are you fed up by social awk...

Reducere. Why do millions of tech startups fail every year? Despite having a good product, customers, and even help from accelerator and seed programs, many ...

Reducere. DescriptionThe Journey to WOW delivers deep and unique insights into creating fierce customer loyalty, and transforming an organization's culture i...

Reducere. Contributor(s): Author: Alan S. FarleySwing trading is gaining popularity as a powerful method to increase returns--and potentially lower risks--by...

For those who love gin but don't know much about it... yet!

Simplify Your Strategy and Magnify Your Results. Can your business strategy fit on an index card? Can you run your sales job from an index card? Ca...

Compassionate leadership isn't about being nice; when practiced effectively, it's a strong leadership style that can elevate your spirits and profi...

Reducere. Contributor(s): Author: Steve WozniakWith: Gina SmithBefore slim laptops that fit into briefcases, computers looked like strange vending machines, ...

Henry Petroski's previous bestsellers have delighted readers with intriguing stories about the engineering marvels around us, from the lowly pencil...

"An incisive introduction to renewable energy and its global expansion"--

Reducere. Do you want to know more on Psilocybin and the Psychedelic Experience? Do you think growing mushrooms is difficult? Is it possible to grow mushroom...

Reducere. DescriptionWould you like to be able to communicate more effectively? Would you like to build better quality relationships? Would you like to make ...

Reducere. DescriptionAre you endlessly trying to improve your employees' customer service skills, but getting so-so results? There may be a culprit that you'...

A child is presented with a marshmallow and given a choice: Eat this one now, or wait and enjoy two later. What will she do? And what are the impli...

Reducere. I believe regret is something everyone has, whether they choose to admit it or not. I believe regret is simply a part of life, like doing your taxe...

DescriptionEach of us sees more than 5, 000 marketing messages every day. In such a crowded marketplace, brands are scrambling to find new ways to ...

DescriptionAre you overwhelmed by project management jargon? Interested in developing a project management career, but bewildered by the plethora o...

Reducere. An indispensable guide to reducing the suffering―of patients and caregivers alike―and to improving healthcare delivery for allIn our efforts to tre...

Reducere. An incisive collection of essays by the editor of the London Review of Books, whom Hilary Mantel has called "a presiding genius" Mary-Kay Wilmers c...

This book puts successful startup tools in the hands of creators: performers, artists, entertainers, creatives and media makers seeking to launch l...

Did you know that listening to music tunes up your brain? Or that certain foods can help maintain mental fitness? Or that exercise can keep both bo...

Reducere. DescriptionAre you looking to start or grow a customer success team? Customer success is no longer just for companies with large teams and resource...

Reducere. Now updated and expanded, this reference manual and training guide covers cloud computing agreements, software licenses, and other IT contracts. Wr...

Publisher: Kids Can PressAuthor(s): Joyce GrantIllustration(s): 56 Illustrations, unspecifiedNumber of pages: 56Publication date: 2022Dimensions: 2...

Reducere. If you want to increase what experts call the #1 predictor of professional and personal success, then keep reading... Do you want to know how EQ wo...

Reducere. Discover How Bodyweight Strength Training Can Get You The Body You Want Without Having To Spend Countless Hours At The Gym Are you tired of endless...

Reducere. Putting things in writing to create messages that they are clear, informative and impressive is not easy. If your message must be persuasive too th...

Based on in-depth interviews and stories from leaders of some of the leading organisations in the world, including easyJet, DBS, Handelsbanken, O2,...

Reducere. Do you want to truly know how to read people around you? To KNOW what they're really thinking?Whether its assessing potential business clients, und...

A call to action from Jane Fonda, one of the most inspiring activists of our time, urging us to wake up to the looming disaster of climate change a...

Gain essential skills for career development with concise accessible advice on the fundamentals of project management.Publisher: Kogan Page LtdAuth...

This book is very important if you want to take the lead in improving your relationship, making a perfect first impression on any person that you m...

Publisher: Pearson Education LimitedAuthor(s): Richard KochNumber of pages: 416Collection: The FT GuidesPublication date: 2021Dimensions: 158 x 235...