Digitizing The Customer Journey: Using the Latest Digital Technologies to Support Growth, Efficiency and Delight Customers Throughout the Customer's T

Reducere. "Digitizing the Customer Journey: Using the Latest Digital Technologies to Support Growth, Efficiency and Delight Customers Throughout the Customer...

DescriptionUnderstand Consumer Psychology to Drive Profits and Growth Want to know exactly what's driving your customer's behavior? NOW YOU CAN The...

Reducere. DescriptionHow do you hire the best support team? What's the best use of social media for support and service? Should we apologize for the inconven...

Customers are not "on" the agenda. They ARE the agenda. Top consultant Stephen Hewett shows how to put Customer-Centricity at the heart of everythi...

Description Are you a Customer Success Executive or making your way up the Customer Success ladder? Do you want to transform churn into maximum rec...

Reducere. In today's competitive business climate, you can't just satisfy your customers. You have to be better than that, giving them experiences that they ...

Reducere. A "detective story" that delivers key insights for any businessperson asking the questions: who really are our customers, why do we lose them, how ...

A Wall Street Journal bestsellerWhy are Mercedes-Benz customers so loyal and passionate? Because the people at Mercedes-Benz are Driven to Delight ...

"The authors have the uncommon knack of taking the complex and explaining it in a clear, compelling way. I recommend it if you want to learn the pr...

This publication aims to elucidate the status of implementation of energy efficiency standards in buildings and deployment of appropriate technolog...

Reducere. DescriptionThe Journey to WOW delivers deep and unique insights into creating fierce customer loyalty, and transforming an organization's culture i...

The approach proposed in this book is based on the Lean Startup approach, according to an extended vision that combines Design Thinking and Growth ...

Reducere. What if you could guarantee your customers an amazing experience, and then deliver on that promise every time?The Guaranteed Customer Experience tu...

Reducere. DescriptionThis is said to be the 'Age of the Customer' where business battles will be won through differentiated customer experience.There is a hu...

Cyberpsychology is a new textbook designed for both undergraduate and graduate students in psychology.Publisher: John Wiley & Sons IncAuthor(s): Mo...

Reducere. Tools, exploration, and actions to help you heal from intergenerational trauma Start on the path to healing from trauma that has been passed down t...

Tackle the core elements of the Digital Support Services or Digital Business Services T Level with this comprehensive resource.Publisher: Hodder Ed...

Reducere. DescriptionNewly expanded edition. A real-world, plain-language how-to guide for delivering amazing customer service to customers and end-users. No...

Customer Relationship Management (CRM) systems are a growing topic among small and medium-sized enterprises, entrepreneurs, and solopreneurs, and i...

In Trauma and Abuse Healing, Heidi Thompson-Henyon employs her knowledge and wisdom of many different rituals and ceremonies to show counselors and...

Reducere. Kate Street's What All Spirit Babies Want Their Mamas to Knowgives you direct access to your spirit baby and will increase your own prebirth commun...

Reducere. Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

DescriptionIn this groundbreaking book, Bill Price and David Jaffe offer anew, game-changing approach, showing how managers are taking thewrong pat...

Reducere. How to capture customers by learning to think the way they do The most common complaint Bill Stinnett hears from his corporate clients is that woul...

Discover how to create exceptional customer service and a superior customer experience, learning from the greatest companies of our time.

A leading expert in the emerging field of 'customer-centricity' shows how it can be used to revolutionise business and personal performance.Publish...

Reducere. Leverage this well-illustrated, easy-to-understand end-to-end guide to become an accomplished photo editor, image retoucher, and creative artistKey...

Reducere. Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Reducere. A powerful call to action, Customer Centricity upends some of our most fundamental beliefs about customer service, customer relationship management...

Two top specialists in profitable growth and innovative customer-supplier relationships show companies of all sizes how to compete with the tech gi...

Reducere. In this compilation of inspiring stories, edited by renowned healing expert Brandon Bays, practitioners of The Journey method share their powerful ...

Reducere. Coaches and Coaching Throughout the Ages travels through time when horses led coaches down every trail turned street to the modernization of coachi...

Reducere. The Play Prescription: Using Play to Support Internalizing Behaviors explores internalizing behaviors such as anxiety, depression, and social withd...

Our two organizations, Northern Telecom Europe Limited and Oracle Corporation UK Limited, share a number of things in common. Their book provides a...

A radical approach to getting IT projects done faster and cheaper than anyone thinks possible Software in 30 Days summarizes the Agile and Scrum so...

Reducere. Contributor(s): Author: Bill HammackAuthor: Patrick RyanAuthor: Nick ZiechEight Amazing Engineering Stories reveals the stories behind how engineer...

Publisher: McGraw-Hill EducationAuthor(s): Sandeep DayalNumber of pages: 272Publication date: 2022Dimensions: 163 x 235 x 30Cover type: HardbackRed...

Reducere. It's time to put the 'marketing' back into email marketing.Adopting a holistic approach to email marketing will help you break through barriers, se...

Who needs investors? More than two generations ago, the venture capital community - VCs, business angels, incubators and others - convinced the ent...

Compete in the digital world with pragmatic strategies for success Digital Sense provides a complete playbook for organizations seeking a more enga...

Reducere. One dream symbol can reveal the meaning of an entire life-transforming dream. This dream dictionary unlocks the power of dream symbols with tips, t...

DescriptionBONUS: Buy the Paperback Version from Amazon and Get FREE Access to the Kindle VersionAre you still not seeing the results you want desp...

Reducere. CX Trinity explores three key facets of customer experience (CX): how we talk to customers, the content we provide to them, and the contexts in whi...

Reducere. Basic Life Support (BLS) Provider Manual - The content in this handbook is in compliance with the 2020 guidelines for CPR and ECC (Emergency Cardia...

Reducere. For the past 30 years, this book has been the authoritative source for all matters of small-boat navigation. Learn how to find and keep track of yo...

Apply the lessons from the world's most elite organizations and make customer excellence a habit by creating frictionless and authentic human conne...

Reducere. DescriptionAre you looking to start or grow a customer success team? Customer success is no longer just for companies with large teams and resource...

Reducere. DescriptionHow did global gaming company Electronic Arts go from being named "Worst Company in America" to clearing a billion dollars in profit? Th...

Reducere. The influence of affirmations not only centers your mind and spirit, but it also grants you the strength necessary to face any challenge that may a...

Reducere. The influence of affirmations not only centers your mind and spirit, but it also grants you the strength necessary to face any challenge that may a...