The Secret Lives of Customers: A Detective Story about Solving the Mystery of Customer Behavior, Hardcover - David S. Duncan

Reducere. A "detective story" that delivers key insights for any businessperson asking the questions: who really are our customers, why do we lose them, how ...

Reducere. A groundbreaking memoir of a double life fueled by heroin addiction and mental illnessWhile his wife and two-year-old daughter watched TV in the li...

Reducere. In today's competitive business climate, you can't just satisfy your customers. You have to be better than that, giving them experiences that they ...

Publisher: Steerforth PressAuthor(s): Peter ShinkleIllustration(s): 16 Illustrations, unspecifiedNumber of pages: 416Publication date: 2022Dimensio...

Reducere. Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Discover a whole new world of dragons in this beautifully illustrated book on the scaliest of magical creatures. From every detail of their wings t...

Reducere. In Katt's explosive sequel to the Secret Lives of Baltimore Girls, follow the trials and tribulations of Charlie, Emerson, and Mikayla... Baltimore...

DescriptionCharlie Dixon never had it easy. Growing up in a loveless home, she gave the saying "looking for love in all the wrong places, " its mea...

In 1900 a group of sponge divers blown off course in the Mediterranean discovered an Ancient Greek shipwreck dating from around 70 BC.

In a world where being overweight and the obesity rate has gone up and is projected to go up even further, there are plenty of options on how to lo...

Reducere. In conversations with drivers ranging from veterans of foreign wars to Indigenous women protecting one another, Di Cintio explores the borderland o...

An exploration into the fascinating stories and personalities of 52 of life's essential building blocks.Publisher: Quercus PublishingAuthor(s): Kat...

Reducere. November 1587. A report reaches London that Sir Walter Raleigh s expedition, which left England months before to land the first English settlers in...

Argues that we've been thinking about disease all wrong. Through research and dramatic patient stories, this book reveals how chronic physical and ...

By the bestselling author of The One Minute Manager, a business parable that teaches organizations to cope successfully with change.

Reducere. DescriptionThe Second World War Chief of MI6 said Alexander Wilson had 'remarkable gifts as a writer of fiction, and no sense of responsibility in ...

Reducere. ***2020 National Book Award Finalist for Fiction*** "Tender, fierce, proudly black and beautiful, these stories will sneak inside you and take root...

Milly and Tilly are googly-eyed cats who belong to a cheeky little baby called Penny. During the day, they sit on her mat playing games and acting ...

Reducere. The facts are nothing short of startling--no matter how many people seem to walk down the aisle, the divorce rate in America is at a record high. W...

SOON TO BE A NETFLIX SERIES Award-winning author Lola Shoneyin delivers an irresistible and entertaining story of marriage, family, power, and hear...

An introvert guide and manifesto for all the quiet ones--and the people who love them. Is there a hidden part of you that no one else sees? Do you ...

Reducere. Geographer, adventurer, environmental educator, 2018 TED Fellow and National Geographic Society Emerging Explorer Dr. M Jackson studies and writes ...

Winner of the Victor Turner Prize for Ethnographic Writing 2017 Journeying around the globe, through past and present, Emma Tarlo unravels the intr...

Stunning debut women's fiction that reaches out to the fashion/zeitgeist conscious with a tale of vintage frocks and new lovePublisher: Hodder & St...

An intimate, irresistible collection of stories about the hidden desires of generations of church-going Black women, soon to be an HBO TV series.Pu...

Publisher: Pushkin PressAuthor(s): Deesha PhilyawNumber of pages: 224Publication date: 2022Dimensions: 145 x 225 x 26Cover type: HardbackRedescoper...

Reducere. "Attorney and Christian researcher Edward Hendrie investigates and reveals one of the greatest exposes of all time. . . . a book you don't want to ...

The Forgotten Shipwreck is the true story of the boat which sank the day after England won the World Cup. Some 50 years later a team of specialists...

Publisher: Kids Can PressAuthor(s): Sigmund BrouwerIllustration(s): 100 Illustrations, unspecifiedNumber of pages: 160Publication date: 2022Dimensi...

Reducere. Search for the secrets of a hidden tombIt is 1924, two years after the discovery of King Tut's tomb. Readers are invited to join a young boy, Will ...

Personal, anecdotal, and highly engaging, Watching Giants opens a window on a world that seems quite like our own, yet is so different that underst...

Reducere. A groundbreaking memoir of a double life fueled by heroin addiction and mental illnessWhile his wife and two-year-old daughter watched TV in the li...

Reducere. Jesus said: "I have cast fire upon the world..."An enigmatic manuscript. A secret lost for 2, 000 years. The discovery that shines new light on Chr...

Reducere. DescriptionNick and Neel are playing cricket on the terrace of their ancestral home when they stumble across an old riddle written by someone ident...

Beyond Belief addresses what happens when women of extreme religions decide to walk away. Editors Susan Tive (a former Orthodox Jew) and Cami Ostma...

Customers are not "on" the agenda. They ARE the agenda. Top consultant Stephen Hewett shows how to put Customer-Centricity at the heart of everythi...

Reducere. This is It, is the never-before told and often shocking inside story of the King of Pop, Michael Jackson and his personal physician Dr. Conrad Murr...

The thrilling true story of how a Second World War hero became Britain's greatest traitor.

Reducere. Dora has always taken the path of least resistance. She went to the college that offered her a scholarship, is majoring in "vagueness studies, " an...

Reducere. Revelations in Egyptology, based on the diaries of Dorothy Eady, better known as Omm Sety. Omm Sety, a brilliant, adventuring Englishwoman, worked ...

Reducere. Ethan and Ella discover a secret society in Greece in the tenth book of Greetings from Somewhere, an exciting series about mystery, travel, and adv...

A leading expert in the emerging field of 'customer-centricity' shows how it can be used to revolutionise business and personal performance.Publish...

Reducere. While birding literature is filled with tales of expert observers spotting rare species in exotic locales, John Yow reminds us that the most fascin...

Reducere. Wilhelm Von Habsburg wore the uniform of the Austrian officer, the court regalia of a Habsburg archduke, the simple suit of a Parisian exile, the c...

Reducere. "Breathtaking. . .chillingly beautiful, like postcards from Eden. . .Van Booy's stories are somehow like paintings the characters walk out of, and ...

Reducere. Never has the term mad scientist been more fascinatingly explored than in internationally recognized popular science author Clifford Pickover's ric...

Reducere. DescriptionNewly expanded edition. A real-world, plain-language how-to guide for delivering amazing customer service to customers and end-users. No...

Reducere. Are you ready to go on an adventure to explore things about fire and love? Do you know how they are alike?Aria is a kindergarten superhero who like...