CX That Sings: An introduction to Customer Journey Mapping for Marketers, Paperback - Jennifer Clinehens

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DescriptionThis is a new edition of the accessible and student-friendly 'how to' for anyone using R for the first time, for use in spatial statisti...

Contributor(s): Author: Paul HagueAuthor: Nicholas HagueB2B Customer Experience shows readers how to deliver the very best customer experience (oft...

Reducere. AVAILABLE RIGHT NOW, NO DELAYS - 22 international CX professionals share their current best-thinking, strategies and insights for achieving impact ...

Reducere. DescriptionAre you looking to start or grow a customer success team? Customer success is no longer just for companies with large teams and resource...

Reducere. Color and Learn About Insects, Spiders, and Other Creepy Crawlies! Bugs are beautiful. They capture our attention, fascinate us, and spark our imag...

Reducere. In today's competitive business climate, you can't just satisfy your customers. You have to be better than that, giving them experiences that they ...

An Introduction to Kant's Moral Philosophy - Jennifer K. Uleman

Reducere. Contributor(s): Author: Chris ArrendaleDeliverability is the art and science of getting emails into the Inbox. Deliverability Inferno explains the ...

Learn how to think like a sociologist with this short, up-to-date and accessible introduction to studying A Level Sociology or starting sociology a...

Offering a broad-based overview of the approaches and tools used in the structuring and dissemination of knowledge, this book discusses the nature,...

Reducere. CX Trinity explores three key facets of customer experience (CX): how we talk to customers, the content we provide to them, and the contexts in whi...

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Reducere. PUBLIC HISTORY PROVIDES A BACKGROUND IN THE HISTORY, PRINCIPLES, AND PRACTICES OF THE FIELD OF PUBLIC HISTORY Public History: An Introduction from ...

Publisher: HarperCollins Publishers IncAuthor(s): Ashley LeMieuxNumber of pages: 176Publication date: 2022Dimensions: 153 x 204 x 14Cover type: Pap...

The indispensable classic on marketing by the bestselling author of Tribes and Purple Cow. Legendary business writer Seth Godin has three essential...

Digital Customer Service is the new standard for creating a 5-star customer experience As much as technology has improved our lives, for many peopl...

This book offers a practical but conceptually grounded view of the future of sponsorship. It is based on the reality that the world of sponsorship ...

This imaginative book offers aromatherapy students and practitioners, as well as anyone interested in developing their olfactory palate, a unique a...

Reducere. DescriptionThe Journey to WOW delivers deep and unique insights into creating fierce customer loyalty, and transforming an organization's culture i...

Reducere. Let's face it, dealing with customers isn't easy. They aren't always right--or even pleasant--but knowing the right words to use can make all the d...

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Reducere. The anthology Ten Philosophies That Shook the World: An Economical Introduction to Philosophy allows some of the greatest philosophers, ancient and...

A powerfully moving and utterly gripping debut novel about a mother and daughter forced into hiding at the height of WWII, and the bond between par...

A powerfully moving and utterly gripping debut novel about a mother and daughter forced into hiding at the height of WWII, and the bond between par...

Reducere. DescriptionHow do you hire the best support team? What's the best use of social media for support and service? Should we apologize for the inconven...

Dennis D. Cali offers a survey of a field as consequential as it is fascinating. Designed to be used primarily in media and communication courses, ...

National Jewish Book Award Finalist Rosner's exquisite, heart-rending debut novel is proof that there's always going to be room for another story a...

Reducere. "Marketers struggling to create engaging content will have a savior in The Content Fuel Framework. The Focus + Format approach is a simple yet high...

Publisher: Page Two Books, Inc.Author(s): Brent KeltnerNumber of pages: 416Publication date: 2022Dimensions: 151 x 223 x 36Cover type: HardbackRede...

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Contributor(s): Author: Jennifer CoopersmithThis is a rare book on a rare topic: it is about 'action' and the Principle of Least Action. A surprisi...

Reducere. The book is based on lecture notes of a course 'from elementary number theory to an introduction to matrix theory' given at the Technion to gifted ...

Reducere. Contributor(s): Author: Hal ElrodAuthor: Pat PetriniAuthor: Honoree CorderTried all the networking marketing tricks without results? Transform your...

Three customer experience experts provide executives and senior managers with cost-effective, sustainable methods for creating a superior customer ...