Customer Education: Why Smart Companies Profit by Making Customers Smarter, Paperback - Adam Avramescu

Think Like Your Customer: A Winning Strategy to Maximize Sales by Understanding and Influencing How and Why Your Customers Buy: A Winning Strategy to, imagine

Think Like Your Customer: A Winning Strategy to Maximize Sales by Understanding and Influencing How and Why Your Customers Buy: A Winning Strategy to,

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Reducere. How to capture customers by learning to think the way they do The most common complaint Bill Stinnett hears from his corporate clients is that woul...
mcgraw-hill education, carti, carte straina, economics
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The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists, Paperback - Shep Hyken imagine

The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists, Paperback - Shep Hyken

107,99 RON 115,99 RON
Reducere. In today's competitive business climate, you can't just satisfy your customers. You have to be better than that, giving them experiences that they ...
sound wisdom, carti, carte straina, economics
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Intentional Integrity. How Smart Companies Can Lead an Ethical Revolution - and Why That's Good for All of Us, Paperback - Robert Chesnut imagine

Intentional Integrity. How Smart Companies Can Lead an Ethical Revolution - and Why That's Good for All of Us, Paperback - Robert Chesnut

69,99 RON
In the tradition of Radical Candor, a highly respected Silicon Valley expert shows that in an age of ultra-transparency, companies that do not thin...
pan macmillan, carti, carte straina, economics
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Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers, Hardback - Volke imagine

Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers, Hardback - Volke

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Three customer experience experts provide executives and senior managers with cost-effective, sustainable methods for creating a superior customer ...
mcgraw-hill education - europe, carti, carte straina, economics
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The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value, Hardcover - W. Earl Sasser imagine

The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value, Hardcover - W. Earl Sasser

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Reducere. In this pathbreaking book, world-renowned Harvard Business School service firm experts James L. Heskett, W. Earl Sasser, Jr. and Leonard A. Schlesi...
free press, carti, carte straina, economics
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Green to Gold: How Smart Companies Use Environmental Strategy to Innovate, Create Value, and Build Competitive Advantage, Paperback - Daniel C. Esty imagine

Green to Gold: How Smart Companies Use Environmental Strategy to Innovate, Create Value, and Build Competitive Advantage, Paperback - Daniel C. Esty

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From the Publishers Weekly review: "Two experts from Yale tackle the business wake-up-call du jour-environmental responsibility-from every angle in...
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Don't Waste Your Pretty: The Go-To Guide for Making Smarter Decisions in Life & Love, Paperback - Demetria L. Lucas imagine

Don't Waste Your Pretty: The Go-To Guide for Making Smarter Decisions in Life & Love, Paperback - Demetria L. Lucas

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Reducere. Don't Waste Your Pretty is the much-anticipated dating and relationships manifesto from author, life coach and award-winning blogger Demetria L. Lu...
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CX Trinity: Customers, Content, and Context: Musings and Observations on the Evolving Customer Experience, Paperback - Alan J. Porter imagine

CX Trinity: Customers, Content, and Context: Musings and Observations on the Evolving Customer Experience, Paperback - Alan J. Porter

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Reducere. CX Trinity explores three key facets of customer experience (CX): how we talk to customers, the content we provide to them, and the contexts in whi...
xml press, carti, carte straina, computing & information technology
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