Disruptive Selling: A New Strategic Approach to s, Marketing and Customer Service - Patrick Maes

DescriptionThe heyday of the classic sales force is over. Customers lead mobile and online lives, and successful companies use disruptive concepts ...

Publisher: Pearson Education LimitedAuthor(s): Elaine HarrisNumber of pages: 200Publication date: 2013Dimensions: 279 x 216 x 11Cover type: Paperba...

Reducere. Marketingul cultural, domeniu in plina expansiune in contextul dezvoltarii industriei creative, are la dispozitie, prin aceasta teza, importante re...

Reducere. "Mitche Graf hits a 'GRAND SLAM' in defining his revolutionary 6-Star Service Manifesto. Customer service has hit an all-time low, but his approach...

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

"Published in Dutch by Noordhoff Publishers, 1993, 2017."

Reducere. The worst customer situations demand more of front-line employees than good intentions and the right attitude. These kinds of issues can send seaso...

Marketing cultural. Strategii de marketing in serviciile culturale - Andrei L. Badin

In the modern economy, businesses must have heart The marketing industry is broken. Consumers are tired of interruption, push, mass media and the m...

Compete in the digital world with pragmatic strategies for success Digital Sense provides a complete playbook for organizations seeking a more enga...

Reducere. Winner of the 2009 CPR Award for Outstanding Book In this groundbreaking book, Bernard Mayer, a pioneer in the field of conflict resolution, offers...

Publisher: McGraw-HillAuthor(s): Dwayne GremlerPublication date: 2020Dimensions: 197 x 261 x 25Cover type: Paperback / softbackRedescopera farmecul...

Publisher: Taylor & Francis LtdAuthor(s): Edwin J. NijssenIllustration(s): 27 Line drawings, black and white; 10 Tables, black and white; 27 Illust...

The Internet, globalization, and hypercompetition are dramatically reshaping markets and changing the way business is done. This work describes the...

Reducere. If the process of buying and selling makes the world go round, then why does it have such a lousy reputation? Customers are wary of those who come ...

Publisher: McGraw-Hill Education - EuropeAuthor(s): Orville WalkerNumber of pages: 576Publication date: 2012Dimensions: 202 x 253 x 17Cover type: P...

Reducere. Imagine you could develop a customer-focused culture so powerful that your employees always seem to do the right thing. They encourage each other, ...

The approach proposed in this book is based on the Lean Startup approach, according to an extended vision that combines Design Thinking and Growth ...

Design, activate and measure a clear social media strategy which is directly accountable to your wider business objectives and engages with an inte...

Reducere. What is the one thing that all businesses depend on? Customers. What could be more important, then, to your organization's enduring success than a ...

DescriptionIn this groundbreaking book, Bill Price and David Jaffe offer anew, game-changing approach, showing how managers are taking thewrong pat...

Directii strategice in marketingul serviciilor de chirurgie plastica si microchirurgie reparatorie - Anca Bordianu, Victor Lorin Purcarea

Publisher: Customer Service GlobalAuthor(s): Stephanie E. EdwardsIllustration(s): 30 cartoons; 30 cartoonsNumber of pages: 200Collection: Customer ...

Reducere. DescriptionAre you endlessly trying to improve your employees' customer service skills, but getting so-so results? There may be a culprit that you'...

Reducere. A How-To Guide to effective customer service for Theatre House Managers and Patron Services Supervisors and Staff. Step by step instructions for pl...

Reducere. A Practical Guide to Airline Customer Service is written for airline executives and undergraduate students who are preparing for a career in the ai...

Reducere. As computing in general and mobile computing in particular are rising, the app industries are booming. This book serves as a guide to beginners in ...

DescriptionPeople don't buy from people they like. No Your buyer doesn't care about you or your product or service. It's not your job to overcome o...

Reducere. DescriptionCustomer Service for Healthcare Professionals is written specifically for students, interns and employees who are in the healthcare fiel...

Publisher: Page Two Books, Inc.Author(s): Brent KeltnerNumber of pages: 416Publication date: 2022Dimensions: 151 x 223 x 36Cover type: HardbackRede...

Reducere. Contributor(s): Author: Philip M. PriceWith: Natalie J. HarrisonLooking at Logistics is a fresh and exciting first look at logistics and supply cha...

Reducere. Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Reducere. Contributor(s): Author: Linda RichardsonIn this revised edition of her best-seller, noted sales consultant Linda Richardson offers salespeople the ...

Reducere. Have you noticed the difference in how you feel getting customer service from someone who is terrific to talk to versus the help you receive from p...

How can you guarantee that your company delivers great service, has a great culture, and still manages to stay profitable? You need to follow certa...

286 978-973-8495-52-4

WHAT MAKES AN EFFECTIVE AND SUCCESSFUL MARKETING LEADER?The 12 Powers of a Marketing Leader, by former McKinsey Partner Thomas Barta and senior Lon...