The Absolutely Unbreakable Rules of Service Delivery: How to Manage Your Business to Maximize Customer Service, Profit, and Employee Culture - Karl W.

The Absolutely Unbreakable Rules of Service Delivery: How to Manage Your Business to Maximize Customer Service, Profit, and Employee Culture - Karl W. imagine

The Absolutely Unbreakable Rules of Service Delivery: How to Manage Your Business to Maximize Customer Service, Profit, and Employee Culture - Karl W.

166,99 RON
How can you guarantee that your company delivers great service, has a great culture, and still manages to stay profitable? You need to follow certa...
great little book publishing co., inc., carti, carte straina, economics
elefant.ro
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The Best Service Is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs, Hardcover - Bill Price imagine

The Best Service Is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs, Hardcover - Bill Price

144,99 RON
DescriptionIn this groundbreaking book, Bill Price and David Jaffe offer anew, game-changing approach, showing how managers are taking thewrong pat...
jossey-bass, carti, carte straina, economics
elefant.ro
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The Service Culture Handbook: A Step-By-Step Guide to Getting Your Employees Obsessed with Customer Service, Paperback - Jeff Toister imagine

The Service Culture Handbook: A Step-By-Step Guide to Getting Your Employees Obsessed with Customer Service, Paperback - Jeff Toister

105,99 RON 113,99 RON
Reducere. Imagine you could develop a customer-focused culture so powerful that your employees always seem to do the right thing. They encourage each other, ...
toister performance solutions, carti, carte straina, economics
elefant.ro
Similar cu The Service Culture Handbook: A Step-By-Step Guide to Getting Your Employees Obsessed with Customer Service, Paperback - Jeff Toister
The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value, Hardcover - W. Earl Sasser imagine

The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value, Hardcover - W. Earl Sasser

199,99 RON 213,99 RON
Reducere. In this pathbreaking book, world-renowned Harvard Business School service firm experts James L. Heskett, W. Earl Sasser, Jr. and Leonard A. Schlesi...
free press, carti, carte straina, economics
elefant.ro
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Food Delivery Restaurant Success Story: How to start and manage your business in hospitality industry, Paperback - Nikki Yakkin imagine

Food Delivery Restaurant Success Story: How to start and manage your business in hospitality industry, Paperback - Nikki Yakkin

141,99 RON 151,99 RON
Reducere. Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...
nikki yakkin, carti, carte straina, economics
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Supply Chain Strategy: Unleash the Power of Business Integration to Maximize Financial, Service, and Operations Performance, Hardcover - Edward H. Fra imagine

Supply Chain Strategy: Unleash the Power of Business Integration to Maximize Financial, Service, and Operations Performance, Hardcover - Edward H. Fra

345,99 RON 370,99 RON
Reducere. The industry standard in supply chain management--fully revised and updated to provide today's logistics solutions The proven pillars of success in...
mcgraw-hill education, carti, carte straina, economics
elefant.ro
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Think Like Your Customer: A Winning Strategy to Maximize Sales by Understanding and Influencing How and Why Your Customers Buy: A Winning Strategy to, imagine

Think Like Your Customer: A Winning Strategy to Maximize Sales by Understanding and Influencing How and Why Your Customers Buy: A Winning Strategy to,

108,99 RON 116,99 RON
Reducere. How to capture customers by learning to think the way they do The most common complaint Bill Stinnett hears from his corporate clients is that woul...
mcgraw-hill education, carti, carte straina, economics
elefant.ro
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The Restaurant Manager's Handbook: How to Set Up, Operate, and Manage a Financially Successful Food Service Operation - Douglas R. Brown imagine

The Restaurant Manager's Handbook: How to Set Up, Operate, and Manage a Financially Successful Food Service Operation - Douglas R. Brown

346,98 RON 495,69 RON
Reducere. The multiple award-winning Restaurant Manager s Handbook is the best-selling book on running a successful food service operation. The fifth complet...
douglas r. brown, beletristica, beletristica limbi straine
libris.ro
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Etsy Business - Beginners Guide To Starting Your Own Etsy Business & Learn Etsy Marketing & SEO: Simple Steps To Maximize Profit Selling On Etsy - Eri imagine

Etsy Business - Beginners Guide To Starting Your Own Etsy Business & Learn Etsy Marketing & SEO: Simple Steps To Maximize Profit Selling On Etsy - Eri

68,99 RON 73,99 RON
Reducere. Discover a Way To Turn Your Hobby Into a Profitable Business. Learn the Secrets of Etsy SEO and Start Earning Money Now Are you making art as a hob...
maxwell richhart, carti, carte straina, economics
elefant.ro
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Etsy Business - Beginners Guide To Starting Your Own Etsy Business & Learn Etsy Marketing & SEO: Simple Steps To Maximize Profit Selling On Etsy - Eri imagine

Etsy Business - Beginners Guide To Starting Your Own Etsy Business & Learn Etsy Marketing & SEO: Simple Steps To Maximize Profit Selling On Etsy - Eri

68,99 RON 73,99 RON
Reducere. Discover a Way To Turn Your Hobby Into a Profitable Business. Learn the Secrets of Etsy SEO and Start Earning Money Now Are you making art as a hob...
maxwell richhart, carti, carte straina, economics
elefant.ro
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Customer Service Training for Heathcare Professionals: " Improve Your Customer Service Practices, Paperback - Reba Haley Ph. D. imagine

Customer Service Training for Heathcare Professionals: " Improve Your Customer Service Practices, Paperback - Reba Haley Ph. D.

206,99 RON 221,99 RON
Reducere. DescriptionCustomer Service for Healthcare Professionals is written specifically for students, interns and employees who are in the healthcare fiel...
insight consulting international, carti, carte straina, fiction & related items, fiction: general & literary
elefant.ro
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The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations, Paperback - Richard S. Gallagher imagine

The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations, Paperback - Richard S. Gallagher

108,99 RON 116,99 RON
Reducere. The worst customer situations demand more of front-line employees than good intentions and the right attitude. These kinds of issues can send seaso...
amacom/american management association, carti, carte straina, economics
elefant.ro
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Beyond 5-Star Quality: How to Provide Ever-Greater Excellence and Service in Your Personal Life, in Your Business, in Your Church and Ministr - Chris imagine

Beyond 5-Star Quality: How to Provide Ever-Greater Excellence and Service in Your Personal Life, in Your Business, in Your Church and Ministr - Chris

81,99 RON 87,99 RON
Reducere. You may need to ask . . .Is your church or organization a place that appeals to first-time visitors? What impression do passersby have upon seeing ...
four rivers design, carti, carte straina, economics
elefant.ro
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The Next Frontier of Restaurant Management: Harnessing Data to Improve Guest Service and Enhance the Employee Experience, Paperback - Alex M. Susskind imagine

The Next Frontier of Restaurant Management: Harnessing Data to Improve Guest Service and Enhance the Employee Experience, Paperback - Alex M. Susskind

238,99 RON 255,99 RON
Reducere. DescriptionThe Next Frontier of Restaurant Management brings together the latest research in hospitality studies to offer students, hospitality exe...
cornell university press, carti, carte straina, the arts, industrial
elefant.ro
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Customer Understanding: Three Ways to Put the "Customer" in Customer Experience (and at the Heart of Your Business), Paperback - Annette Franz imagine

Customer Understanding: Three Ways to Put the "Customer" in Customer Experience (and at the Heart of Your Business), Paperback - Annette Franz

191,99 RON 205,99 RON
Reducere. Struggling to ensure that the customer is at the center of all your business does?This book is your guide to putting the "customer" in customer exp...
independently published, carti, carte straina, economics
elefant.ro
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Customer Experience Book. How to design, measure and improve customer experience in your business, Paperback - Alan Pennington imagine

Customer Experience Book. How to design, measure and improve customer experience in your business, Paperback - Alan Pennington

99,99 RON 113,99 RON
Reducere. Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...
pearson education limited, carti, carte straina, economics
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Managing Service Excellence: The Ultimate Guide to Building and Maintaining a Customer-Centric Organization - C. William Crutcher imagine

Managing Service Excellence: The Ultimate Guide to Building and Maintaining a Customer-Centric Organization - C. William Crutcher

189,99 RON 203,99 RON
Reducere. What is the one thing that all businesses depend on? Customers. What could be more important, then, to your organization's enduring success than a ...
diamin publishing, carti, carte straina, economics
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Service Strategy in Action: A Practical Guide for Growing Your B2B Service and Solution Business, Paperback - Christian Kowalkowski imagine

Service Strategy in Action: A Practical Guide for Growing Your B2B Service and Solution Business, Paperback - Christian Kowalkowski

256,99 RON 274,99 RON
Reducere. Contributor(s): Author: Christian KowalkowskiAuthor: Wolfgang UlagaIn today's competitive global markets, simply making a great product is not enou...
service strategy press, carti, carte straina, economics
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Robert's Rules of Order: A Beginner's Guide to Robert's Rules of Order, Teaching You how to Manage and Run Meetings!, Paperback - John Knight imagine

Robert's Rules of Order: A Beginner's Guide to Robert's Rules of Order, Teaching You how to Manage and Run Meetings!, Paperback - John Knight

73,99 RON 79,99 RON
Reducere. DescriptionROBERT'S RULES OF ORDERRobert's Rules of Order are a powerful set of rules for conducting and running meetings, that were first establis...
ingram publishing, carti, carte straina, economics
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