Uncommon Service: How to Win by Putting Customers at the Core of Your Business, Hardcover - Frances Frei

Most companies treat service as a low-priority business operation, keeping it out of the spotlight until a customer complains. Then service gets to...

Publisher: Harvard Business Review PressAuthor(s): Daniel WeiseNumber of pages: 272Publication date: 2022Dimensions: 241 x 164 x 29Cover type: Hard...

Reducere. What if you could guarantee your customers an amazing experience, and then deliver on that promise every time?The Guaranteed Customer Experience tu...

DescriptionIn this groundbreaking book, Bill Price and David Jaffe offer anew, game-changing approach, showing how managers are taking thewrong pat...

"A well-written first step into the often times misunderstood business of communicating." - BooklistPublisher: University Press of AmericaAuthor(s)...

DescriptionUnderstand Consumer Psychology to Drive Profits and Growth Want to know exactly what's driving your customer's behavior? NOW YOU CAN The...

Physical retail isn't dead--but boring retail is Remarkable Retail equips the savvy retailer with eight essential strategies to bounce back from th...

One of FORTUNE Magazine's Top 5 Business Book Must-Reads How do you cut through the noise, commotion, and bad information that is right now clutter...

Reducere. Attract and retain affluent customers and clients Much has changed since the original The Art of Selling to the Affluent was published. The financi...

Jeff Lawson, developer turned CEO of Twilio (one of Bloomberg Businessweek's Top 50 Companies to Watch in 2021), creates a new playbook for unleash...

Solve Your Sleep gives the tools needed to sleep better and feel better.

Want to invest in your business, in assets, shares or property? Making money by investing is never simple but there are rules - just not the same r...

This book introduces a powerful system that explains how to run a company with a focus on continuous improvement - The results are a satisfied cust...

Reducere. DescriptionThe moment you take control of your stories, you take control of your business and your life.You keep hearing how story is the latest-an...

Reducere. "Sell More Slices" is a book tied to an online training course that will walk you step-by-step through building the most powerful marketing system ...

Reducere. Guidebook blending experiences of shamanic teacher with transformational exercises and rituals designed to bring shamanism into the 21st century. A...

The Average is Always Wrong is a completely pragmatic and hands-on guide to harnessing data to transform your business for the better.

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

How can you guarantee that your company delivers great service, has a great culture, and still manages to stay profitable? You need to follow certa...

Reducere. New York Times Bestseller Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You MeetWe are deep in a s...

Attract and engage the attention of today's fickle consumer by understanding the shopper brain and adapting your strategies to focus on consumer ne...

Reducere. Your business can take a lesson from the American military's fighter pilots. At Mach 2, the instrument panel of an F-15 is screaming out informatio...

Despite understanding essential storytelling techniques, brands continue to explain how their product or service can help the customer, rather than...

Publisher: Pearson Education LimitedAuthor(s): Steve ParksNumber of pages: 240Publication date: 2013Dimensions: 229 x 153 x 16Cover type: Paperback...

Reducere. So, what is your chance of winning the Fantasy 5 lottery Jackpot? ("IF YOU CAN SEE IT YOU CAN ACHIEVE IT") If You are reading this book than I'm 10...

Reducere. Bestselling authors Frances Frei and Anne Morriss champion a bold redefinition of leadership and offer a real-world guide for unleashing greatness ...

How the future of work impacts your present career, and what you can do to take advantage of artificial intelligence rather than have it replace you.

Reducere. The Groundbreaking Strengths Assessment from the Leader of the Strengths Revolution In the years since the publication of First, Break All the Rule...

In one engaging, outcome-oriented book, The FT Essential Guide to Writing a Business Plan gives you: The essential knowledge you need to write a wi...

Reducere. DescriptionRockStar Service, Rockstar Profits reveals a new, fast, easy way to increase revenues, grow a business, and create loyal customers for l...

Reducere. The Beautiful Business encourages entrepreneurs to reclaim their business and life as a fundamental creative journey that enables their people and ...

Reducere. Are you ready to Own Your Niche? Manipulative sales tactics, long sales letters with big and bold headlines, and spammy emails aren't the only way ...

The heroism of the females of the American Revolution has gone from memory with the generation that witnessed it, and nothing, absolutely nothing, ...

Reducere. ("IF YOU CAN SEE IT YOU CAN ACHIEVE IT") If You are reading this book than I'm 100% pretty sure that you have been constantly mistreated, disrespec...

Reducere. Every business knows that the best customer is a happy customer. They return again and again, bring their friends and family, and deliver tons of f...

Reducere. From "The Four Hour Body, " to "Atkins, " there are diet cults to match seemingly any mood and personality type. Everywhere we turn, someone is pre...

The first edition of How to Structure Your Business for Success was written for veteran entrepreneurs in the Dept. of Defense's Transition Assistan...

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Bring your company into the digital era without compromising your core business In The Digital Transformer's Dilemma: How to Energize Your Core Bus...

Reducere. A revised Second Edition of the book that shows you how to use Bible-based leadership principles to improve business performance In How to Run Your...

Reducere. "A powerhouse, a classic."--James B. Patterson*, bestselling novelist and former Chairman and Creative Director of J. Walter Thompson, U.S.A., Inc....

Stuck: How to WIN in Business By Understating LOSS addresses a critical concept that closes a gap in popular business publications. Many books tell...