Unlocking the Customer Value Chain: How Decoupling Drives Consumer Disruption, Hardcover - Thales S. Teixeira

DescriptionBased on six years of research, Harvard Business School professor Thales Teixeira shows how and why industries are disrupted, and what e...

This book offers a systemic approach to the integration of Marketing and Supply Chain Management. It examines the strategic connections between sup...

Reducere. Use the Science of Behavioral Economics to Understand Why People Buy"The most important business book to come out in years." -Michael F. Schein, au...

DescriptionSee the world's #1 investor like never before--and learn how you can replicate his success Many books have been written about Warren Buf...

The three conversations B2B sale pros must have with customers to control every step of long lead buying cycle The most successful salespeople unde...

WHAT MAKES AN EFFECTIVE AND SUCCESSFUL MARKETING LEADER?The 12 Powers of a Marketing Leader, by former McKinsey Partner Thomas Barta and senior Lon...

Reducere. In this pathbreaking book, world-renowned Harvard Business School service firm experts James L. Heskett, W. Earl Sasser, Jr. and Leonard A. Schlesi...

Reducere. 2019 AXIOM BUSINESS BOOK AWARD WINNER Featured in Forbes, NPR's Marketplace, and a Google Talk, The Customer Centricity Playbook offers actionable ...

Inspiring Next series is designed to bring innovation to your organization. It enables leaders to see farther with a purpose. It empowers change ag...

Reducere. You've worked hard to make your sales operation a success, and you've achieved results. But in an age of ever-changing technologies and increasing ...

Reducere. This book is a comprehensive introduction to supply chain financing as a business model that enables companies to reduce costs, improve its working...

Reducere. CEO and founder of Moves the Needle and New York Times bestselling author of The Lean Entrepreneur Brant Cooper teaches leaders how to ensure their...

DescriptionTime has become a precious commodity, so business leaders who can save their customers' time more effectively than competitors do will w...

A Groundbreaking Pricing Model for the New Business Landscape Why would any customer choose Brand X over Brand Y, regardless of price? In a word: V...

Reducere. DescriptionHow did global gaming company Electronic Arts go from being named "Worst Company in America" to clearing a billion dollars in profit? Th...

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Reducere. Contributor(s): Author: Chantell GlenvilleWhat Clients Really Want (And The S**t That Drives Them Crazy) is the essential insider's guide for adver...

Leading Procurement Strategy is a must-read for all senior procurement executives wishing to further enhance their skill set, master the latest dev...

Reducere. Emerging market economies, from China, Mexico, South Africa, and Indonesia, are rapidly changing the competitive business landscape; the traditiona...

Reducere. DescriptionAre you looking to start or grow a customer success team? Customer success is no longer just for companies with large teams and resource...

Reducere. Ever wondered how perfumes are developed? Or why different scents appeal to different people? The Chemistry of Fragrances 2nd Edition offers answer...

Reducere. DescriptionNewly expanded edition. A real-world, plain-language how-to guide for delivering amazing customer service to customers and end-users. No...

Reducere. A "detective story" that delivers key insights for any businessperson asking the questions: who really are our customers, why do we lose them, how ...

Physical retail isn't dead--but boring retail is Remarkable Retail equips the savvy retailer with eight essential strategies to bounce back from th...

Publisher: Grin PublishingAuthor(s): Lasse WalterNumber of pages: 28Publication date: 2012Dimensions: 142 x 217 x 4Cover type: Paperback / softback...

This manual shows how value chain analysis (VCA) principles can be applied in developing countries, where time and funding is often restricted. It ...

Reducere. The worst customer situations demand more of front-line employees than good intentions and the right attitude. These kinds of issues can send seaso...

Reducere. Not Sure What the Future Holds? No Problem.It's hard not to be worried about the future, especially if you just lost your job, are trying to plan y...

How to become Customer Driven Customer service is the competitive business battleground of the twenty-first century. This book is a hands-on guide ...

Based on in-depth interviews and stories from leaders of some of the leading organisations in the world, including easyJet, DBS, Handelsbanken, O2,...

Reducere. As the Fourth Industrial Revolution barrels forward and the pace of disruption accelerates, all organizations must operate with agility. But this u...

Reducere. DescriptionHow do you hire the best support team? What's the best use of social media for support and service? Should we apologize for the inconven...

In their bestselling work The Extraordinary Leader, performance thought leaders John Zenger and Joseph Folkman revealed the 16 key competencies tha...

Reducere. Say goodbye to scratching your head in confusionThis business valuation book could be the answer you're looking for...Whether you're looking to buy...

Reducere. Since the early 2000s, value chain development (VCD) has figured prominently on the agendas of donors, governments, and NGOs in pursuit of market-b...

Get clear and practical guidance on how to manage suppliers to form strategic collaborative relationships and achieve organizational goals.Publishe...

An award-winning historian reveals the harrowing forgotten story of America's internal slave trade--and its role in the making of America. Slave tr...

Reducere. Contributor(s): Author: Jim LoehrWhy Winning with Character Is the Only Way to Win The conditioning begins early in our lives. Great achievements w...

Publisher: HarperCollins PublishersAuthor(s): Mark CarneyNumber of pages: 528Publication date: 2021Dimensions: 154 x 234 x 40Cover type: Paperback ...

Two top specialists in profitable growth and innovative customer-supplier relationships show companies of all sizes how to compete with the tech gi...

Most young people in Uganda involved in the coffee value chain are casual labourers with low pay. To enhance their employment, this study suggests ...

Identifies ways to develop human capital by training agricultural professionals to lead the next generation of technology- and innovation-driven ag...

Reducere. A bold, urgent argument on the misplacement of value in financial markets and how we can and need to maximize value for the many, not few.As an eco...

DescriptionRussia's leadership in establishing the BRICS group (Brazil, Russia, India, China, and South Africa) is emblematic of its desire to end ...

The missing manual on how to apply Lean Startup to build products that customers love The Lean Product Playbook is a practical guide to building pr...

Reducere. Contributor(s): Author: J. B. WoodAuthor: Todd HewlinAuthor: Thomas LahIndustry after industry is becoming technology driven as software rapidly ea...

Reducere. Contributor(s): Author: Philip M. PriceWith: Natalie J. HarrisonLooking at Logistics is a fresh and exciting first look at logistics and supply cha...