The Practical Guide to Achieving Customer Satisfaction in Events and Hotels, Paperback - Adrian Martin

The Practical Guide to Achieving Customer Satisfaction in Events and Hotels is the 4th title in the Routledge series The Practical Guide to Events ...

SHORTLISTED: Business Book Awards 2019 - Sales and Marketing Category Virtually all consumer-facing businesses talk about putting the customer firs...

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DescriptionThis practice- and research-based book caters to the needs of executive managers who see customer satisfaction as their primary goal. Th...

Highlighting the skills and considerations needed to manage products, Virginia Grose introduces key processes such as product development, the supp...

Reducere. DescriptionAre you looking to start or grow a customer success team? Customer success is no longer just for companies with large teams and resource...

Publisher: Anness PublishingAuthor(s): Peter McHoyIllustration(s): over 950 photographsNumber of pages: 264Publication date: 2014Dimensions: 171 x ...

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Refocus on the customer to outstrip your competition and increase profitability, with invaluable insight into the direct correlation between custom...

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Featuring the full template and used on fifteen No 1 records!Illustrations: 60 colour photographs and 12 colour diagrams

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This concise yet comprehensive guide offers highly practical insights and advice to those wanting to plan weddings as a career choice.Publisher: Ta...

Reducere. A guide to developing and maintaining a spiritual life on the job, drawn from the teachings and practices of Buddhist tradition. Most people associ...

Customers are not "on" the agenda. They ARE the agenda. Top consultant Stephen Hewett shows how to put Customer-Centricity at the heart of everythi...

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Alpine lodges, chic chalets, boutique hotels, and extraordinary resorts for unique nature experiences, all found in mountain regions from Aspen and...

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Publisher: Ebury PublishingAuthor(s): Grace DugdaleNumber of pages: 432Publication date: 2021Dimensions: 154 x 233 x 36Cover type: Paperback / soft...

DescriptionThis is a book for aspiring event managers, providing both a theoretical and a practical guide to selecting and working with venues as p...

Contributor(s): Editor: MonocleMonocle's latest book will tell you where to find a top hotel--and also how to design or run your own. Both inspirat...

Contributor(s): Author: Paul HagueAuthor: Nicholas HagueB2B Customer Experience shows readers how to deliver the very best customer experience (oft...

Examines 'self-build housing' and 'community-led housing', discussing the commonalities and distinctions between these in practice, and what could ...

Design, activate and measure a clear social media strategy which is directly accountable to your wider business objectives and engages with an inte...

Reducere. DescriptionModern Music Theory for Guitarists' combines cutting edge, up to date musical information with over 200 exercises and examples to help y...

Publisher: Bloomsbury Publishing PLCAuthor(s): Jeffrey (Chinese University of Hong Kong) HillNumber of pages: 272Publication date: 2021Dimensions: ...

NEW IN PAPERBACK In recent years there has been a resurgence of interest in cider around the world, with breweries having invested millions to meet...

Publisher: Elsevier Science Publishing Co IncAuthor(s): Uzung (Assistant Professor, Director of Anesthesia, Coagulation Laboratory, Thomas Jefferso...

Reducere. If You Want to Discover Everything You Need to Know about LLC's and If They're The Right Fit for Your Business Then Keep Reading... Do you want to ...

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Publisher: RIBA PublishingAuthor(s): Clare NashNumber of pages: 144Publication date: 2021Dimensions: 169 x 240 x 18Cover type: Paperback / softback...

A unique guide to coping and thriving in the NHS today, with practical, practice-focused and evidence-based advice to support students and qualifie...

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Reducere. A Practical Guide to Airline Customer Service is written for airline executives and undergraduate students who are preparing for a career in the ai...

Publisher: Customer Service GlobalAuthor(s): Stephanie E. EdwardsIllustration(s): 30 cartoons; 30 cartoonsNumber of pages: 200Collection: Customer ...

This book represents the most complete collection yet on how the hospitality industry is addressing sustainability and ethical issues. Presents glo...

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Reducere. Explore Captivating Stories and Facts about African American History! The history of African Americans is a long and tragic chronicle of events. Th...

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Reducere. Contributor(s): Author: Michael BauerThis book tackles the thorny issue of Scottish Gaelic pronunciation in an engaging and clear manner without lo...

New 3rd Edition Over 160 holsters and accessories covered Let's face it. Choosing the best way to carry a gun can be a daunting task. Whether you'r...

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