Managing the New Customer Relationship

Reducere. From the author of the bestselling The Regis Touch, a simple process for building the crucial relationships that help a company dominate--and own--...

'Customer Relationship Management' examines the entire scope of this subject including strategy, organisation, marketing and information technology...

Reducere. DescriptionAre you looking to start or grow a customer success team? Customer success is no longer just for companies with large teams and resource...

Reducere. This book is for those interested in the management of Information Technology (IT) for the Digital Enterprise. It examines how Business Relationshi...

Revised edition of the authors' Customer relationship management, 2015.

Reducere. Contributor(s): Author: J. B. WoodAuthor: Todd HewlinAuthor: Thomas LahIndustry after industry is becoming technology driven as software rapidly ea...

Reducere. What is the one thing that all businesses depend on? Customers. What could be more important, then, to your organization's enduring success than a ...

DescriptionUnderstand Consumer Psychology to Drive Profits and Growth Want to know exactly what's driving your customer's behavior? NOW YOU CAN The...

Reducere. CRM first entered the business vocabulary in the early 90's; initially as a systems driven technical solution. It has since escalated in importance...

Publisher: John Wiley & Sons IncAuthor(s): D PeppersNumber of pages: 512Publication date: 2022Dimensions: 187 x 261 x 45Cover type: HardbackRedesco...

Customer Relationship Management (CRM) systems are a growing topic among small and medium-sized enterprises, entrepreneurs, and solopreneurs, and i...

This book closely examines the strategic and tactical aspects of customer relationship management as it stands today. Benefiting advanced students ...

Reducere. The purpose of this book is to outline the important steps that must be considered and adhered to during a sales technology implementation. Perhaps...

Reducere. DescriptionWith a lot of patience, understanding, and soul wisdom, Indra takes you to the root causes of relationship problems. Drawing on his exte...

Reducere. Everyone has their own concept of what monogamy meansand most people assume their partners and spouses are on the same page. Couples may assume tha...

DescriptionWhat sources of energy does the Earth have? Where can we find the energy we need to survive? Did you know that there are also sources of...

Reducere. In today's competitive business climate, you can't just satisfy your customers. You have to be better than that, giving them experiences that they ...

Reducere. Struggling to ensure that the customer is at the center of all your business does?This book is your guide to putting the "customer" in customer exp...

The world is in a permanent state of change. We must work in new ways. To change the work we must change how we manage; how we think about manageme...

Explores the concepts of authorship, artistic originality, skill, craftsmanship and the creative act. This title highlights the vital role that ski...

Discover the secrets of world-class leadership When it comes to refined service and exquisite hospitality, one name stands high above the rest: The...

Reducere. DescriptionStand aside, we're coming through That's the cry of a new generation of technology vendors. They have a new approach to enabling success...

Reducere. Do you often lash out at people? Do you let your emotions rule your interactions with others? Do you find it difficult to see things from others' p...

Global Governance in Question. Empire, Class and the New Common Sense in Managing North-South Relations - Susanne Soederberg

Reducere. DescriptionHow do you hire the best support team? What's the best use of social media for support and service? Should we apologize for the inconven...

How to become Customer Driven Customer service is the competitive business battleground of the twenty-first century. This book is a hands-on guide ...

Based on in-depth interviews and stories from leaders of some of the leading organisations in the world, including easyJet, DBS, Handelsbanken, O2,...

It's a tough job, translating strategic direction from the top into results on the ground, especially when the world is changing so fast. Own Your ...

Reducere. "A real-life Confederacy of Dunces."--Kirkus Reviews When Jerry Strahan became manager of the Lucky Dogs hot dog cart in 1970s New Orleans, he assu...

From the initial plans and planning applications, through to finding contractors and buying materials, managing the different stages, completing th...

Publisher: New York University PressAuthor(s): Jeffrey A. BennettIllustration(s): 9 black and white illustrationsNumber of pages: 272Collection: Bi...

Publisher: Pearson Education LimitedAuthor(s): Elaine HarrisNumber of pages: 200Publication date: 2013Dimensions: 279 x 216 x 11Cover type: Paperba...

Reducere. Do we need the Old Testament today? Is this collection of ancient writings still relevant in our postmodern and increasingly post-literary world? I...

DescriptionSince its original publication, Value at Risk has become the industry standard in risk management. Now in its Third Edition, this intern...

Publisher: Taylor & Francis LtdAuthor(s): Anne-marie (De Montfort University, UK) GreeneIllustration(s): 1 Halftones, black and white; 30 Tables, b...

Do you use food to comfort yourself during stressful times? The Intuitive Eating Workbook offers a comprehensive, evidence-based program to help yo...

Publisher: Taylor & Francis LtdAuthor(s): Edwin J. NijssenIllustration(s): 27 Line drawings, black and white; 10 Tables, black and white; 27 Illust...

Reducere. DescriptionThis is said to be the 'Age of the Customer' where business battles will be won through differentiated customer experience.There is a hu...

Reducere. From the moment we are born and through every day of our lives, each of us is traveling on a mysterious, relentless, passionate, and sometimes perp...

Reducere. DescriptionHow did global gaming company Electronic Arts go from being named "Worst Company in America" to clearing a billion dollars in profit? Th...

Reducere. 2019 AXIOM BUSINESS BOOK AWARD WINNER Featured in Forbes, NPR's Marketplace, and a Google Talk, The Customer Centricity Playbook offers actionable ...

Reducere. The worst customer situations demand more of front-line employees than good intentions and the right attitude. These kinds of issues can send seaso...

Reducere. The book that has shaped modern dog training and ownership with its unique and scientifically sound recognition of the "cultural" differences betwe...