Customer Relationship Management. Concepts and Technologies, Paperback - Stan Maklan

Revised edition of the authors' Customer relationship management, 2015.

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'Customer Relationship Management' examines the entire scope of this subject including strategy, organisation, marketing and information technology...

Reducere. The purpose of this book is to outline the important steps that must be considered and adhered to during a sales technology implementation. Perhaps...

Reducere. CRM first entered the business vocabulary in the early 90's; initially as a systems driven technical solution. It has since escalated in importance...

This book closely examines the strategic and tactical aspects of customer relationship management as it stands today. Benefiting advanced students ...

Digital identity can be defined as the digital representation of the information known about a specific individual or organization. This resource o...

A contemporary textbook and manual for students and aspiring environmental professionals that provides theory and practical skills and concepts nee...

This book examines the ways in which luxury fashion brands use their heritage in their digital storytelling and marketing.Publisher: Taylor & Franc...

This new textbook, Hospitality Revenue Management: Concepts and Practices, provides a comprehensive, in-depth introduction to the basic concepts an...

Art psychotherapists worldwide collaborate in this volume of clinical practice examples of innovation, featuring work with diverse client groups, l...

Reducere. Operations management is a discipline of management which attempts to create the highest level of efficiency possible within an organization. It fo...

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Customer Relationship Management (CRM) systems are a growing topic among small and medium-sized enterprises, entrepreneurs, and solopreneurs, and i...

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Examine strategic management with the market-leading book that sets the standard as today's most intellectually rich, practical analysis of strateg...

Offers a treatment of Operations Management. This title adapts a strategic stance by providing a framework for effective decision making and is aim...

"The authors have the uncommon knack of taking the complex and explaining it in a clear, compelling way. I recommend it if you want to learn the pr...

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

DescriptionShortlisted for the 2018 TWS Wildlife Publication Awards in the authored book category In recent years, conflicts between ecological con...

Reducere. Start leveraging the most under-utilised and powerful human resource in business today--Customer Empathy.Global performance reports show that curre...

This book was motivated by the desire to compile recent advances in carbon management to examine promises and limitations of emissions measurements...

Reducere. From the author of the bestselling The Regis Touch, a simple process for building the crucial relationships that help a company dominate--and own--...

Reducere. Services will dominate our GNP in the new millennium, and in the service economy the customer is king. Brands will continue to be important, but th...

Volumul reprezinta o continuare a preocuparilor autorului in domeniul managementului clasei si reprezinta prima mare sinteza in ceea ce priveste im...

Cultura de organizatie. Primii douazeci de ani Iuliana Stan are o experienta de doua decenii in domeniul culturii organizationale din Romania, fiin...

Publisher: Elsevier Science & TechnologyAuthor(s): Manousos E. (Scientific Advisor, The Golden Helix Foundation, Craven House, London, UK, and Post...

Publisher: Nova Science Publishers IncNumber of pages: 155Publication date: 2022Dimensions: 154 x 230 x 15Cover type: Paperback / softbackEditor(s)...

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Customers are not "on" the agenda. They ARE the agenda. Top consultant Stephen Hewett shows how to put Customer-Centricity at the heart of everythi...

Reducere. The worst customer situations demand more of front-line employees than good intentions and the right attitude. These kinds of issues can send seaso...

Reducere. "Digitizing the Customer Journey: Using the Latest Digital Technologies to Support Growth, Efficiency and Delight Customers Throughout the Customer...

Reducere. DescriptionWhen was the last time you reflected on the quality of customer service your school gives to your students?As alternate forms of educati...

Managementul clasei si nativii digitali. Fundamentari din perspectiva neurostiintelor Din cuprins: • Neurostiintele si retetele in educatie • De ce...

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Reducere. Contributor(s): Author: J. B. WoodAuthor: Todd HewlinAuthor: Thomas LahIndustry after industry is becoming technology driven as software rapidly ea...

Reducere. Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Luxury lies within a continual quest for perfection, excellence, and above all, emotion, to which the relationship with others holds the key."Relat...

In this insightful new text, Cristina Ziliani and Marco Ieva trace the evolution of thinking and practice in loyalty management. From trading stamp...

This book offers a systemic approach to the integration of Marketing and Supply Chain Management. It examines the strategic connections between sup...

This book was motivated by the desire to compile recent advances in carbon management to examine promises and limitations of emissions measurements...

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

270 978-973-611-606-3

Reducere. Din cuprins: Despre autoritate si putere;Profesorul - sursa de autoritate sau de putere ?Cauze ale comportamentului perturbator al elevului;Despre ...

Reducere. According to the health data released by the Organization for Economic Cooperation and Development (OECD), the United States spends more per capita...