Implementing Key Account Management. Designing Customer-Centric Processes for Mutual Growth, Paperback - Dr Sue Holt

Equip yourself with the tools, frameworks and approaches needed to successfully deploy key account management programmes.

Taking core direct response marketing techniques and moving beyond the simple use of data and analytics, this book explores how todays marketers ca...

Reducere. Every organization is aware of the importance of customer-centricity. Delivering a great customer experience is a priority for many companies. To a...

Successful Key Account Management is the culmination of David Hughes' nearly forty years of experience in a B2B (business to business) sales enviro...

Customers are not "on" the agenda. They ARE the agenda. Top consultant Stephen Hewett shows how to put Customer-Centricity at the heart of everythi...

DescriptionMalcolm McDonald on Key Account Management explores the challenges of winning, retaining and developing key accounts. Key accounts are c...

Pharmaceutical and medtech companies are increasingly pursuing key account management (KAM) in response to the rise of large, sophisticated and com...

DescriptionKey account management just got easier'This little book is a real gem' Professor Malcolm McDonaldKey account management is increasingly ...

This helpful text clearly sets out the very best, state-of-the-art strategies in key account management. The authors provide the tools and processe...

A leading expert in the emerging field of 'customer-centricity' shows how it can be used to revolutionise business and personal performance.Publish...

Publisher: APressAuthor(s): Akshay KoreIllustration(s): 143 Illustrations, black and white; XXIII, 468 p. 143 illus.Number of pages: 468Collection:...

user levelPublisher: APressAuthor(s): Dr. Sudheesh Kumar KattumannilIllustration(s): 639 Illustrations, black and white; XXVIII, 1090 p. 639 illus....

Reducere. The insider's guide to selling a law practice, transferring ownership, and designing a great Life After Law, written by two of the top authorities ...

DescriptionDesigning Systems and Processes for Managing Disputes features a hands-on, interdisciplinary approach with wide-ranging practical applic...

Reducere. Jeanne Liedtka and Tim Ogilvie educate readers in one of the hottest trends in business: "design thinking, " or the ability to turn abstract ideas ...

Reducere. In K-12 education's growing movement of competency-based education and personalized learning, both contradictory and overlapping definitions come u...

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Trade paperback. 150 delicious, healthy recipes to beat IBS based on the revolutionary Low-FODMAP diet. Recipes range from filling soups and salads...

DescriptionIs your organization prepared for the next paradigm of customer experience, or will you be left behind? This practical book will make yo...

The Mixed Methods Research Workbook by Michael Fetters is the perfect tool for doctoral students and researchers who want support throughout their ...

Reducere. Do you have trouble setting, or accomplishing your career goals?Do you wish you knew how to manage your team better, and get them to commit to your...

Fully updated for Windows Server 2012 R2, and designed for experienced IT professionals ready to advance their status, this Exam Ref focuses on the...

Contributor(s): Author: Aldo CundariThe practical, expert guide to reaching the new consumerCustomer-Centric Marketing is a comprehensive game plan...

Reducere. Designing for Growth: A Design Thinking Tool Kit for Managers (D4G) showed how organizations can use design thinking to boost innovation and drive ...

Sue Jennings introduces the concept of 'Neuro-Dramatic-Play', exploring the sensory experiences that take place between mother and child during pre...

Reducere. What is the one thing that all businesses depend on? Customers. What could be more important, then, to your organization's enduring success than a ...

DescriptionThis practice- and research-based book caters to the needs of executive managers who see customer satisfaction as their primary goal. Th...

This is an in-depth yet practical guide for Masters students showing how to design, develop and successfully deliver research questionnaires.Publis...

Reducere. Designing Service Processes to Unlock Value explores how service processes can be designed to leverage the expanding range of opportunities for ser...

Dr Sue Johnson shares her cutting-edge scientific research that tells us humans are meant to mate for life and shows us how we can develop long-las...

Reducere. DescriptionThis handbook is ranked as a best seller and provides the most up to date resource currently available for interpreting and understandin...

DescriptionBrands have never been more important than they are today. As Paul Temporal explains in this fully revised and updated third edition of ...

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...