IT Service Management. ISO/IEC 20000-1: 2018 - Introduction and Implementation Guide - Second edition, Paperback - Dolf van der Haven,

The revised standard for Service Management, ISO/IEC 20000-1: 2018 is the third version of the international standard for service management, repla...

Publisher: van Haren PublishingAuthor(s): Leo van SelmCollection: ITSM LibraryPublication date: 2009Dimensions: 171 x 239 x 17Cover type: Paperback...

Information is crucial for the continuity and proper functioning of both individual organizations and the economies they fuel; this information mus...

Reducere. An ideal primer for anyone implementing a PIMS (privacy information management system) based on ISO/IEC 27701ISO/IEC 27701: 2019 is a privacy exten...

Professionals learn how to manage business risks, governance and compliance. This updated resource provides a clear guide to ISO/IEC 27000 security...

DescriptionIT outsourcing is the use of third-party resources to provide facilities and perform functions/services historically performed by intern...

DescriptionThis book elevates alarm management from a fragmented collection of procedures, metrics, experiences, and trial-and-error, to the level ...

Reducere. THIS BOOK CONTAINS EXPERT ADVICE ON HOW TO PREPARE FOR ISO 45001: 2018, IMPLEMENTATION AND AUDITING Providing Safe & Healthy Workplace with ISO 450...

This book details the lessons learned from a real-world project focusing on building an ISO 13485: 2016 Quality Management System (QMS) from scratc...

IT Asset Management Foundation (ITAMF) is a certification that validates a professional's knowledge on managing the IT assets as part of an organiz...

This practical guide is written for organisations that are implementing a business continuity management system and certification in line with ISO ...

This best-selling and market-leading text gives students a thorough understanding of the core concepts and key topics of management control and rel...

Publisher: Austin Macauley PublishersAuthor(s): Jim KellyIllustration(s): 0Number of pages: 164Publication date: 2022Dimensions: 127 x 202 x 19Cove...

Publisher: van Haren PublishingAuthor(s): Michiel [7][van der MolenNumber of pages: 176Collection: Best Practice SeriesPublication date: 2009Dimens...

This revised text offers five new chapters and substantial updates throughout as it explores various careers in physical activity fields. Students ...

Human Resource Management in Public Service: Paradoxes, Processes, and Problems offers provocative and thorough coverage of the complex issues of m...

Deliver a best practice business continuity and resilience framework guided by ISO 22301: 2019 with case studies, templates and practical solutions...

DescriptionExpert, Practical Advice for Everyone in Show Business Now updated and expanded, this second edition of The Stage Producer's Business an...

Implement an effective and compliant information security management system using IT governance best practice.

Covering the latest thinking in IT service management, this new edition provides a comprehensive introduction for those preparing for their ITSM fo...

Get your best grades with this exam-focused text that will guide you through the content and skills you need to prepare for the big day.

Publisher: Laurence King PublishingAuthor(s): Amanda JohnstonNumber of pages: 296Publication date: 2022Dimensions: 219 x 281 x 25Cover type: Paperb...

Change management is about the control of all changes that have an effect on the IT services and hence, the business of an organisation. This pract...

Suitable for anyone with an interest in trees and woodlands, whether they simply enjoy walking in the woods, are considering buying woodland, or wi...

Reducere. The one and only official study guide for the HiSET(R) Exam From Educational Testing Service--the creator of the HiSET Exam--comes the best, most r...

Alfred, Duke of Edinburgh and of Saxe-Coburg Gotha, Admiral of the Fleet, was the second son of Queen Victoria. At 18 he was elected King of Greece...

Develop the skills of an effective and agile change manager and deliver long-term, sustainable change with the second edition of this practical gui...

Practical Ultrasound: An Illustrated Guide contains everything a trainee needs to become competent in learning the skills of ultrasound scanning.Pu...

Stretch yourself to achieve your highest results with structured syllabus coverage, varied exam style questions and annotated sample answers to hel...

Books currently available on project management do not adequately cover the topics of tools and techniques. This book includes the full spectrum of...

Reducere. 1, 2, 3 The Toddler Years offers practical help in an entertaining fashion on the many issues parents and caregivers face as young children experie...

After looking at the specific nature of services and the peculiarities of managing services, the three sides of service management are discussed ex...

Reducere. DescriptionThe Windows Command Line Beginner's Guide gives users new to the Windows command line an overview of the Command Prompt, from simple tas...

Stretch yourself to achieve your highest results with structured syllabus coverage, varied exam style questions and annotated sample answers to hel...

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Provides a comprehensive introduction to all aspects of pig-keeping: how pigs have developed, the influence of the market on the breeds and pig-kee...

Occupational health and safety is a major challenge for many organizations. Regardless of the size and nature of their business, organizations shou...

Van Haren Publishing is the world's leading publisher in best practice, methodsand standards within IT Management, Project Management, EnterpriseAr...

Reducere. Protect your information assets with effective risk managementIn today's information economy, the development, exploitation and protection of infor...

Reducere. In this second edition of Bob Gooch's Virginia Fishing Guide, M. W. Smith offers an updated version of a classic work of Virginia outdoor literatur...

Reducere. A chronicle of Civil War activity in Florida, both land and sea maneuvers. For each engagement the author includes excerpts from official governmen...

Reducere. Contributor(s): Author: Ron CodyLearn to program SAS by example Learning SAS by Example, A Programmer's Guide, Second Edition, teaches SAS programm...

DescriptionBiblical Greek: A Compact Guide, Second Edition by William D. Mounce is a handy, at-a-glance reference for students, pastors, and teache...