Introduction to Service Design, Paperback

This Pocket Guide is a concise summary of ITIL(R) V 3. A quick, portable reference tool to this leading standard within the Service Management comm...

DescriptionApplicable to a wide spectrum of design activity, this book offers an ideal first step, clearly explaining fundamental concepts and meth...

Reducere. Get up to speed on 5G and prepare for the roll out of the next generation of mobile technology. The book begins with an introduction to 5G and the ...

Design is everywhere. It shapes not only our present but also our future. An essential introductory guide, Design: The Key Concepts covers fundamen...

The revised standard for Service Management, ISO/IEC 20000-1: 2018 is the third version of the international standard for service management, repla...

This book is a self-contained introduction to the aerodynamic and thermodynamic design of modern civil and military jet engine design. Through two ...

See how custom chatbots and Azure Bot Service can resolve common business problems. This book takes you through the many possibilities of bot devel...

DescriptionIf you're ready to build a large network system, this handy excerpt from Ethernet: The Definitive Guide, Second Edition gets you up to s...

DescriptionThe Second World War Jeep was one of the most famous and influential military vehicles of all time, and over 600, 000 were produced. It ...

DescriptionAre you unhappy? You're not alone. Unhappiness stalks us all, from that first painful slap in the delivery room to the final sorrow of a...

Reducere. Criminal Justice Policy Issues provides students with information that helps them better understand the complexities of American criminal justice s...

Light and Heavy Vehicle Technology, Fourth Edition, provides a complete text and reference to the design, construction and operation of the many an...