The 5 Principles of It Customer Service Success, Paperback - Don R. Crawley

The 5 Principles of Human Performance: A Contemporary Update of the Building Blocks of Human Performance for the New View of Safety, Paperback - Todd imagine

The 5 Principles of Human Performance: A Contemporary Update of the Building Blocks of Human Performance for the New View of Safety, Paperback - Todd

200,99 RON 215,99 RON
Reducere. DescriptionConklin's book is an interesting and informal discussion with the reader about the 5 Principles of Human Performance principle by princi...
independently published, carti, carte straina, society & social sciences, psychology
elefant.ro
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company, Hardcover - Jo imagine

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company, Hardcover - Jo

136,99 RON
Discover the secrets of world-class leadership When it comes to refined service and exquisite hospitality, one name stands high above the rest: The...
mcgraw-hill, carti, carte straina, economics
elefant.ro
Customer Service Training for Heathcare Professionals: " Improve Your Customer Service Practices, Paperback - Reba Haley Ph. D. imagine

Customer Service Training for Heathcare Professionals: " Improve Your Customer Service Practices, Paperback - Reba Haley Ph. D.

206,99 RON 221,99 RON
Reducere. DescriptionCustomer Service for Healthcare Professionals is written specifically for students, interns and employees who are in the healthcare fiel...
insight consulting international, carti, carte straina, fiction & related items, fiction: general & literary
elefant.ro
The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations, Paperback - Richard S. Gallagher imagine

The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations, Paperback - Richard S. Gallagher

108,99 RON 116,99 RON
Reducere. The worst customer situations demand more of front-line employees than good intentions and the right attitude. These kinds of issues can send seaso...
amacom/american management association, carti, carte straina, economics
elefant.ro
Exploring the Heart of Funeral Service: Navigating Successful Funeral Communications & the Principles of Funeral Service Counseling, Paperback - Todd imagine

Exploring the Heart of Funeral Service: Navigating Successful Funeral Communications & the Principles of Funeral Service Counseling, Paperback - Todd

96,99 RON 103,99 RON
Reducere. This book explores the heart of funeral service. It is written by a funeral director and is designed for other funeral professionals. The book is s...
createspace independent publishing platform, carti, carte straina, mathematics & science, biology
elefant.ro
The Service Culture Handbook: A Step-By-Step Guide to Getting Your Employees Obsessed with Customer Service, Paperback - Jeff Toister imagine

The Service Culture Handbook: A Step-By-Step Guide to Getting Your Employees Obsessed with Customer Service, Paperback - Jeff Toister

105,99 RON 113,99 RON
Reducere. Imagine you could develop a customer-focused culture so powerful that your employees always seem to do the right thing. They encourage each other, ...
toister performance solutions, carti, carte straina, economics
elefant.ro
The Best Service Is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs, Hardcover - Bill Price imagine

The Best Service Is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs, Hardcover - Bill Price

144,99 RON
DescriptionIn this groundbreaking book, Bill Price and David Jaffe offer anew, game-changing approach, showing how managers are taking thewrong pat...
jossey-bass, carti, carte straina, economics
elefant.ro
The Absolutely Unbreakable Rules of Service Delivery: How to Manage Your Business to Maximize Customer Service, Profit, and Employee Culture - Karl W. imagine

The Absolutely Unbreakable Rules of Service Delivery: How to Manage Your Business to Maximize Customer Service, Profit, and Employee Culture - Karl W.

166,99 RON
How can you guarantee that your company delivers great service, has a great culture, and still manages to stay profitable? You need to follow certa...
great little book publishing co., inc., carti, carte straina, economics
elefant.ro
How Much Water Do We Have: 5 Success Principles for Conquering Any Challenge and Thriving in Times of Change, Paperback - Pete Nunweiler imagine

How Much Water Do We Have: 5 Success Principles for Conquering Any Challenge and Thriving in Times of Change, Paperback - Pete Nunweiler

85,99 RON 92,99 RON
Reducere. What have I gotten myself into? Where do I go from here? How am I going to survive this? If questions like these have run through your mind lately,...
dave burgess consulting, carti, carte straina, economics
elefant.ro

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