The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World, Hardcover - Fred Reichheld

Reducere. In the first edition of this landmark book, business loyalty guru Fred Reichheld revealed the question most critical to your company's future: "Wou...

Reducere. Runaway climate change and rampant inequality are ravaging the world and costing a fortune. Who will help lead us to a better future? Business.Thes...

Reducere. Intrebarea suprema descrie modul in care poti obtine o crestere financiara autentica prin dezvoltarea unei retele de clienti care sa-ti fie devotat...

How to become Customer Driven Customer service is the competitive business battleground of the twenty-first century. This book is a hands-on guide ...

Our two organizations, Northern Telecom Europe Limited and Oracle Corporation UK Limited, share a number of things in common. Their book provides a...

How organizations--including Google, StubHub, Airbnb, and Facebook--learn from experiments in a data-driven world.Have you logged into Facebook rec...

Reducere. 2019 AXIOM BUSINESS BOOK AWARD WINNER Featured in Forbes, NPR's Marketplace, and a Google Talk, The Customer Centricity Playbook offers actionable ...

A Wall Street Journal bestsellerWhy are Mercedes-Benz customers so loyal and passionate? Because the people at Mercedes-Benz are Driven to Delight ...

Reducere. In The Sea We Swim In, Frank Rose leads us to a new understanding of stories and their role in our lives. For decades, experts from many fields--ps...

2021 Outcomes Conference - Book of the Year Richard Stearns is a leader who has been tested as a CEO in both secular companies and also as the head...

Two top specialists in profitable growth and innovative customer-supplier relationships show companies of all sizes how to compete with the tech gi...

Reducere. DescriptionThe customer experience revolution has begun Businesses that provide an extraordinary customer experience are more profitable and sustai...

Buyer behavior has changed the marketplace, and sellers must adapt to survive The Collaborative Sale: Solution Selling in Today's Customer-Driven W...

Reducere. Foreword by CiaraIn this breakthrough book, the author of Wall Street Journal bestseller It Takes What It Takes provides life-changing, step-by-ste...

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

IN THIS BOOK YOU WILL LEARN: - How to design and live the life you love.- How to find and create the time needed to get things done in a world fill...

Publisher: North Atlantic Books, U.S.Author(s): Laura Mae NorthrupNumber of pages: 200Publication date: 2022Dimensions: 228 x 154 x 20Cover type: P...

Reducere. DescriptionHow did global gaming company Electronic Arts go from being named "Worst Company in America" to clearing a billion dollars in profit? Th...

How do you keep your employees engaged, creative, innovative, and productive? Simple: Work human From the pioneers of the management strategy that'...

Reducere. DescriptionHow do you hire the best support team? What's the best use of social media for support and service? Should we apologize for the inconven...

Intrebarea Suprema Pentru Oricine Isi Doreste Profituri Substantiale - Fred Reichheld

Reducere. DescriptionA provocative look at the new, digital landscape of childhood and how to navigate it. In The New Childhood, Jordan Shapiro provides a ho...

Reducere. DescriptionWe live in a world that feels increasingly volatile, uncertain, complex, and ambiguous (VUCA). For young people, the sense of unease thi...

Reducere. Contributor(s): Author: David Geurin Ed D.In Future Driven, David Geurin describes how to conquer the status quo, create authentic learning, and he...

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Reducere. Fred Reichheld 978-973-8495-60-9

Reducere. Intrebarea suprema descrie modul in care poti obtine o crestere financiara autentica prin dezvoltarea unei retele de clienti care sa-ti fie devotat...

Reducere. "The nerd book of the summer."--Tom Keene, Bloomberg TV"Whether you run an organization or are simply trying to survive modern life, this book is g...

Publisher: Harvard Business Review PressAuthor(s): Fred ReichheldNumber of pages: 256Publication date: 2021Dimensions: 166 x 241 x 29Cover type: Ha...

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...