The Frictionless Organization. Deliver Great Customer Experiences with Less Effort, Hardback - David Jaffe

Publisher: Berrett-Koehler PublishersAuthor(s): David JaffeNumber of pages: 288Publication date: 2022Dimensions: 161 x 237 x 28Cover type: Hardback...

Publisher: Dorling Kindersley LtdAuthor(s): Charles DowdingNumber of pages: 288Publication date: 2022Dimensions: 186 x 274 x 29Cover type: Hardback...

Overall WINNER - CMI Management Book of the Year 2014 WINNER - Innovation & Entrpreneurship Category at the CMI Awards 2014 Create a great customer...

Publisher: John Wiley & Sons IncAuthor(s): David A. YovannoNumber of pages: 288Publication date: 2022Dimensions: 163 x 236 x 27Cover type: Hardback...

DescriptionIs your organization prepared for the next paradigm of customer experience, or will you be left behind? This practical book will make yo...

In Running with the Whole Body, Heggie proposes a thirty-day exercise program that will not only prevent you from injuring yourself in a new way, b...

Reducere. Uncover what really matters and completely eliminate what doesn't.It's too easy to get caught in the tiny details that we think matter. This is lik...

Reducere. Uncover what really matters and completely eliminate what doesn't.It's too easy to get caught in the tiny details that we think matter. This is lik...

This book is a brand-new work based on Bud's first book, but updated and even more relevant to today and its future readers. Bud states, "Along my ...

Reducere. DescriptionThis book is for any student, especially those in high school, college, or in on-the-job training programs. It is also for elementary sc...

Our two organizations, Northern Telecom Europe Limited and Oracle Corporation UK Limited, share a number of things in common. Their book provides a...

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Lead your organization with a customer experience vision that captures the voice of the customer and empowers employees to improve how they develop...

Reducere. "Pay attention."--Jason Fried A revolutionary roadmap for building startups that go the distance Cracks are forming in the myth of the VC-funded, I...

Reducere. RE: Think Innovation makes coming up with great ideas everybody's business. People think innovation isn't sustainable, so they make it much harder ...

A revolutionary roadmap for building startups that go the distance. The Minimalist Entrepreneur is the manifesto for a new generation of founders w...

DescriptionTime has become a precious commodity, so business leaders who can save their customers' time more effectively than competitors do will w...

Reducere. DescriptionNewly expanded edition. A real-world, plain-language how-to guide for delivering amazing customer service to customers and end-users. No...

In this insightful new text, Cristina Ziliani and Marco Ieva trace the evolution of thinking and practice in loyalty management. From trading stamp...

"Are you getting the maximum income from your vacation rental property?" The Vacation Rental Goldmine Book gives you everything you need to get eve...

Reducere. What is the one thing that all businesses depend on? Customers. What could be more important, then, to your organization's enduring success than a ...

Reducere. In 2020, Covid-19 forced restaurants to adapt and shift their business model just to keep the doors open. It nearly decimated Miami's local restaur...

Reducere. These days, consumers have real power: they can research companies, compare ratings, and find alternatives with a simple tap. Focusing on customer ...

Reducere. Contributor(s): Author: Akash Karia"How to Deliver a Great TED talk" is a complete public speaking system for delivering highly effective presentat...

Reducere. From the Heart with Tears is for all those special people who have the tremendous honour of paying tribute to a loved one who has passed. In most c...

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Reducere. DescriptionYour Company Isn't Fast Enough. Here's How to Change That.The traditional hierarchical organization is dead, but what replaces it? Numer...

DELIVER THE PRESENTATION OF YOUR LIFE--AND LAUNCH YOUR CAREER A nonprofit dedicated to ideas worth spreading, TED challenges the world's most fasci...

This compulsively readable book inspires to break the mould and embrace a more active outdoors lifestyle.Publisher: Great Northern Books LtdAuthor(...

Publisher: John Wiley & Sons IncAuthor(s): J EstesNumber of pages: 240Publication date: 2022Dimensions: 161 x 237 x 28Cover type: HardbackRedescope...

Reducere. Childhood learning is now more screen-based than ever before, and app developers are flocking in droves to this lucrative and exciting market. The ...

Reducere. Global Teams lead to Global Success Breaking Boundaries for the Future of Your OrganizationGlobalization and digital transformation have brought ab...

Utilize the power of Squarespace to create custom professional websites. Learn the principles and tools used by Squarespace's most successful web p...

Reducere. As seen on Fox News, Instyle.com, and in Self Magazine & Women's Running Maximize the burn and eliminate the pain with the BITE methodMove over, HI...

The latest book in the Gill Books series of important topics tackled by experts, this engaging guide demystifies political systems, elections, voti...

Reducere. "Finally, a book on public speaking that's worth reading (and using)." - Seth Godin, Author, Tribes "Congratulations Cam. Wonderful stories, delive...

No person involved in so much history received so little attention as the late Robert C. Byrd, the longest-serving U.S. senator. In The Last Great ...

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

What is a responsible business? Common wisdom is that it's one that sacrifices profit for social outcomes. But while it's crucial for companies to ...

Creating Great Visitor Experiences: A Guide for Museum Professionals will help museums define their service, hire and train a dynamic frontline tea...

Continues the successful Armies of the Past series.Publisher: Pen & Sword Books LtdAuthor(s): Gabriele EspositoIllustration(s): 90 colour illustrat...

Reducere. DescriptionBuilding a culture is just like hacking your way to a successful product. This practical book provides building blocks, practical tips, ...

Reducere. Fun and easy art-appreciation activities abound in this resource that features over 60 great artists across the ages. A concise biography for each ...