Legendary Service: The Key Is to Care, Hardcover

DescriptionIn this groundbreaking book, Bill Price and David Jaffe offer anew, game-changing approach, showing how managers are taking thewrong pat...

Reducere. Sketching out a fascinating network of historic figures, cults, and Christendom, this book by an occult-studies expert and respected authority on m...

Reducere. We live in an extraordinary time. Technological advances are happening at a rate faster than our ability to understand them, and in a world that mo...

In this book, you'll find 54 hands-on descriptions that help you DO the key methods used in service design. These methods include instructions, gui...

Providing great customer service in healthcare is an ongoing challenge. This short book is a terrific guide to customer service essentials for fron...

Reducere. DescriptionIn The Obstacle Is the Way and Ego Is the Enemy, bestselling author Ryan Holiday made ancient wisdom wildly popular with a new generatio...

Reducere. ENJOY THE POWER OF CLEAR AWARENESSDo you realize that noticing and awareness basically drive everything you appear to do?Could you have gotten your...

Reducere. Several documents by these fabulous "Jane" women talking about the group's illegal activities: learning how to perform abortions, teaching themselv...

DescriptionHeather Roan Robbins brings you an accessible and practical system of palmistry that is easy to integrate into your daily life. Distilli...

Reducere. A revolutionary new diet program based on the latest science showing the importance of fat in weight loss and overall health, from # 1 bestselling ...

'Literally impossible to put down' New York Times Book ReviewGordon Thomas has a grasp of history... this is one of the few books to have captured ...

The world's bestselling Lean expert shows service-based organizations how to go Lean, gain value, and get results--The Toyota Way.A must-read for s...

On July 18, 1924, a mob in Tehran killed U.S. foreign service officer Robert Whitney Imbrie. His violent death, the first political murder in the h...

Citizens opens up a new way of understanding ourselves and shows us what we must do to survive and thrive - as individuals, as organisations, as na...

Reducere. "Your world view will transform instantly" - SALIM ISMAIL, Bestselling Author of Exponential Organizations We live in an extraordinary time. Techno...

A practical action plan for reinventing healthcare in a post-pandemic world--from a physician-entrepreneur who works with Fortune 500 companies. If...

Consistency is the key to all success. In this book, you will learn how to: * Strengthen your personal commitment to succeed consistently * Create ...

How compassion can reduce stress and lead to a greater sense of wellbeing and happiness.Publisher: Little, Brown Book GroupAuthor(s): Thupten Jinpa...

Reducere. 20-25% of Americans suffer from a diagnosable mental illness. Divorce is epidemic. Abuse of all kinds is rampant. Suicidality is at an all-time hig...

Publisher: Transworld Publishers LtdAuthor(s): Catherine PriceNumber of pages: 352Publication date: 2022Dimensions: 233 x 363 x 32Cover type: Paper...

Reducere. DescriptionENJOY THE POWER OF CLEAR AWARENESSDo you realize that noticing and awareness basically drive everything you appear to do?Could you have ...

Based on the philosophy that all schools have the capacity to improve, Performance is Key provides insight into the leadership strategies. This boo...

Publisher: Key Publishing LtdAuthor(s): Emmett, StuartIllustration(s): Over 170Number of pages: 96Collection: Britain's Buses SeriesPublication dat...

True Raiders is The Lost City of Z meets The Da Vinci Code, from critically acclaimed author Brad Ricca. This book tells the untold true story of M...

To be fully engaged means to be physically energized, emotially engaged, mentally focused, and spiritually vested. In this book Jim Loehr and Tony ...

How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to i...

Reducere. "I highly recommend reading this supplement in conjunction with Ms. Stowe's novel to gain a better understanding of the history of our nation." -- ...

This book presents the development and operational use of the Soviet/Russian Mikoyan MiG-29. The MiG-29 was the Soviet response to the new generati...

This sumptuous blend of recipes with cultural history is a dinner invitation you won't want to pass up. Chances are you weren't invited to the wedd...

With more than 50% of marriages ending in divorce, it is essential to learn how to create and maintain a conscious relationship. So many of our rel...

Valued at over $550 billion, the global cosmetics market is experiencing an unprecedented boom worldwide, driven by the powerful influence of Insta...

A sweet and funny ownvoices LGBTQ+ romance perfect for fans of Becky Albertalli and Julie Murphy, from the critically acclaimed author of Georgia P...

DescriptionFrom the bestselling author of The Radical Leap and Greater Than Yourself comes the first book to directly address love as a hard-core b...

DescriptionBeautifully drawn collections of similar toy vehicles invite young children to explore shapes, colors, and details until they can put th...

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

#1 Sunday Times bestseller - over 300k copies sold. Join the self-love revolution with Instagram visionary Vex King. This limited edition includes ...

Reducere. This new and revised edition of poems about the men and women of the North features the most loved ballads by Robert Service, and is illustrated wi...