Dealing with Difficult Customers: How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers

There's one voice that matters more than any other: the voice of the customer. Learn how to fully understand the number one source of your organiza...

Reducere. "Product-Led Onboarding is a must-read for anyone embarking on the critical activity of improving their user onboarding." - Sean Ellis, Founder of ...

Reducere. If you think "viral marketing" only refers to making videos or memes to get shares on social media, there's a reason you've found it difficult to g...

Reducere. Negative people are like a bloodsucking virus. They successfully ruin your day with their negative comments and opinions. Mostly abusive and manipu...

Learn how to go online with a winning sales and marketing strategy in this insightful resource Go Live Turn Virtual Connections into Paying Custome...

Reducere. Attract and retain affluent customers and clients Much has changed since the original The Art of Selling to the Affluent was published. The financi...

Reducere. DescriptionThe missing piece of internet marketing that almost all business owners miss is transforming themselves into an authoritative brand that...

Comprehensive guide to supporting neurodiversity in the workplace. Up to 20% of employees are neurodivergent, and employers need guidance on how to...

The book that sparked a marketing revolution.This is a subversive book. It says that the marketer is not--and ought not to be--at the center of suc...

Most companies treat service as a low-priority business operation, keeping it out of the spotlight until a customer complains. Then service gets to...

People will ask you throughout your life, "Where do you work?" and "What do you do?" They never ask you, "What are you building?" When conversation...

DescriptionA Wall Street Journal bestseller From the author of New Rules of Marketing & PR, a bold guide to converting customer passion into market...

Reducere. "Sell More Slices" is a book tied to an online training course that will walk you step-by-step through building the most powerful marketing system ...

DescriptionIn this groundbreaking book, Bill Price and David Jaffe offer anew, game-changing approach, showing how managers are taking thewrong pat...

Reducere. Haters are not your problem. . . . Ignoring them is. Eighty percent of companies say they deliver out-standing customer service, but only 8 percent...

This is a unique guide to coping with challenging people using practical Zen and mindfulness tools. It helps readers explore their reactions, break...

If you want to create content like BuzzFeed that turns a simple click into a money making sale for your business, then keep reading...Did you know,...

Customer Relationship Management (CRM) systems are a growing topic among small and medium-sized enterprises, entrepreneurs, and solopreneurs, and i...

Reducere. Jeff Cox displayed his remarkable gift for translating complex theories into entertaining stories as the coauthor of Zapp and The Goal. Now, in col...

This book introduces a powerful system that explains how to run a company with a focus on continuous improvement - The results are a satisfied cust...

Reducere. "Bernadette's back, and just in time. This is her finest work, a book that ought to be read by everyone on your team, and somehow hidden from your ...

Reducere. DescriptionYOUTUBE MARKETING Are you struggling to run your business through YouTube? Not sure how to set up your account as a business or maybe yo...

Reducere. It's over--and it really hurts. But as unbelievable as it may seem when you are in the throes of heartache, you can move past your breakup. Forget ...

Leaders, managers, and mentors are charged with getting people to stretch their limits, but they avoid doing it because of the potential for tensio...

Reducere. How to capture customers by learning to think the way they do The most common complaint Bill Stinnett hears from his corporate clients is that woul...

Reducere. Writing at Work covers everything professionals need to know about writing on the job today. The workshop is only 3.5 hours long. HR and L&D manage...

Unlock the power of a simple phone call to boost your sales with guidance from a world-renowned expert In Pick Up The Phone and Sell: How Proactive...

Reducere. What if you could guarantee your customers an amazing experience, and then deliver on that promise every time?The Guaranteed Customer Experience tu...

Reducere. If you don't have a customer onboarding plan set up for your business, you're losing customers and burning future revenues. It's as simple as that....

Reducere. If you don't have a customer onboarding plan set up for your business, you're losing customers and burning future revenues. It's as simple as that....

How to build and sustain rock-solid confidence.Publisher: Hodder & StoughtonAuthor(s): Dr Joan RosenbergNumber of pages: 304Publication date: 2022D...

Reducere. TODAY'S #1 SECRET to PROFITABILITY and PERFORMANCEWhether you're on the front line, in an office, or running the show, Thank God It's Monday will s...

Reducere. Competition is tougher than ever these days and competing on price or product just doesn't work as well anymore. So how can companies stand out in ...

How to Turn Your Dreams into Reality - Carmina Harr

Reducere. Any organization that has a searchable web site or intranet is sitting on top of hugely valuable and usually under-exploited data: logs that captur...

Despite understanding essential storytelling techniques, brands continue to explain how their product or service can help the customer, rather than...

Reducere. DescriptionInside all of us is a collection of internal voices, parts, and beliefs, that sometimes work in harmony and sometimes doesn't. When your...

Land your next customer with total confidence you'll keep them for the long-term. Keep Your Customers shares a fresh perspective on the old problem...

Reducere. An expert-preneur's guide to building your audience Your experiences and expertise can make a profound difference in someone else's life. But to cr...

DescriptionWhat if you had a pool of repeat customers and loyal, raving fans waiting to buy EVERY SINGLE ONE of your digital products?What if you n...

The man Business Week calls "the ultimate entrepreneur for the Information Age" explains "Permission Marketing"--the groundbreaking concept that en...

Reducere. Called "The Sales Bible of Silicon Valley"...discover the sales specialization system and outbound sales process that, in just a few years, helped ...

Reducere. Are customers failing to see what sets your brand apart, pushing your prices (and margins) down? Healthy prices and profits are a company's lifeblo...

Reducere. In this book, readers will find the inspiration needed to expand social media presence and add an appealing new dimension to branding and marketing...

Publisher: Hay House UK LtdAuthor(s): Nikki NashNumber of pages: 224Publication date: 2021Dimensions: 135 x 216 x 21Cover type: Paperback / softbac...

Taking you beyond the "digital age" and into the age of networks, the author argues that "digital disruption" has become status quo.