The Big Book of Customer Service Training Games, Paperback

Reducere. Help your employees to excel in dealing with the public with this stimulating, fun-filled collection of customer service training games. Designed n...

Uses witty, engaging games to create memorable lessons in numerous basic training topics, including customer service, teambuilding, creative proble...

Reducere. DescriptionCustomer Service for Healthcare Professionals is written specifically for students, interns and employees who are in the healthcare fiel...

Reducere. Employees aren't just the front line of any business. To customers, they are the business. Nothing is more important than arming these essential em...

The lessons contain step-by-step instructions in picture and text as well as innumerable examples. The reader follows Szunyoghy's thought process i...

Publisher: AbramsAuthor(s): Marvel EntertainmentIllustration(s): Full-color illustrations throughoutNumber of pages: 144Publication date: 2022Dimen...

The perfect antidote for rainy-day sulks and backseat boredom Your kids are buzzing bundles of energy, ever eager for new experiences and new chall...

Provides an engaging way in which employees can learn Six Sigma and put its concepts into play. This book offers 50 experiential activities that te...

Reducere. Explains that bugs live nearly everywhere on Earth and give tips on how to become a young bug spotter. This book is divided into key groups of bugs...

Publisher: Poolbeg Press LtdNumber of pages: 425Publication date: 2010Dimensions: 154 x 234 x 37Cover type: Paperback / softbackRedescopera farmecu...

Reducere. From the creators of GAMES Magazine and GAMES Junior magazine: here are four books that will confound, delight, challenge, stupefy, and captivate r...

Reducere. Contributor(s): Author: Joseph W. CarvinForeword by: Charles JenkinsPublix Super Markets has been the top-ranked supermarket on Fortune Magazine's ...

Reducere. We at The Laughing Elephant believe that Christmas, like other celebrations and holidays, is - in addition to its other roles - a complex set of fe...

Reducere. Amaro, translated literally as "bitter, " is an herbal liqueur traditionally enjoyed as a digestif. Delightfully complex and bittersweet, it's also...

Publisher: Hal Leonard CorporationNumber of pages: 300Publication date: 2008Dimensions: 304 x 229 x 18Cover type: BookRedescopera farmecul lecturii...

Epic landscapes will be the setting of the 8 games included in this volume, where the grand dragons illustrated by Anna Lang will almost come to li...

In The Big Book of Beasts Yuval Zommer's wonderful illustrations bring to whimsical life some of the grizzliest, hairiest, bravest, wiliest, and mo...

In the first pages, children learn that bugs live nearly everywhere on the planet and gain tips on how to become a young bug spotter. As the book c...

Reducere. Contributor(s): Author: Morris KatzFrom the Joker to Harley Quinn, Lex Luthor to Darkseid, DC's super-villains offer a fascinating collection of ca...

DescriptionMarion Wink is esteemed for bringing humor and wit to that most unavoidable of subjects: death. At last, Winik's critically acclaimed, c...

In The Big Book of Blooms, the next installment in the wildly successful Big Book series, Yuval Zommer's charming illustrations bring to life some ...

Reducere. Informative and Fun! Trivial and Important! Fun Facts and Profound Facts! A treat of science and history facts and compelling stories that will inf...

Publisher: Positive Press LtdAuthor(s): Zara NiwanoIllustration(s): black and white illustrationsNumber of pages: 132Publication date: 2008Dimensio...

Publisher: Positive Press LtdAuthor(s): Ross GroganIllustration(s): black and white illustrationsNumber of pages: 132Publication date: 2008Dimensio...

Publisher: Arcturus Publishing LtdAuthor(s): Eric SaundersIllustration(s): PaperbackNumber of pages: 304Publication date: 2019Dimensions: 153 x 233...

Reducere. Have you noticed the difference in how you feel getting customer service from someone who is terrific to talk to versus the help you receive from p...

Reducere. Dive into the world of soccer with this mega book of everything to do with the beautiful game. Learn all the lingo; meet the greatest players, mana...

Following up the hugely successful The Big Book of Bugs, The Big Book of Beasts, and The Big Book of the Blue, The Big Book of Birds is a fact-fill...

DescriptionThis bumper book of 100 boredom-busting craft activities is all you need to be inspired during those long rainy afternoons, or times whe...

Reducere. DescriptionAre you a word detective looking for a new challenge? Then put your observation and word-finding skills to the ultimate test. Keep yours...

A photocopiable big-book series that features phonic sounds treated in isolation. With more than 50 photocopiable pages, it is suitable for English...

Yuval Zommer's latest book in the award-winning Big Book series unites young readers from around the globe under one banner - of belonging to plane...

The book introduces children to over 20 festivals from around the world, from the Indian 'Diwali' Festival of Light, through to the Italian 'La Tom...

Reducere. "All creatures of the world find time to rest. In this lullaby book, countless cozy animals settle down in their beds"--

Publisher: Customer Service GlobalAuthor(s): Stephanie E. EdwardsIllustration(s): 30 cartoons; 30 cartoonsNumber of pages: 200Collection: Customer ...

How can you guarantee that your company delivers great service, has a great culture, and still manages to stay profitable? You need to follow certa...