Service Quality. Research Perspectives, Paperback - Susan Schoenberger White

The last three decades have seen a dramatic increase in the attention businesses devote to their quality of service. This title presents an overvie...

A collection of original papers by researchers working in the field which comprehensively addresses the area of second language academic listening....

Reducere. Historically, clinicians and researchers have focused on depression and dementia in older people, paying little attention to anxiety except as a co...

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Drawing together major global studies from leading researchers, this book presents novel results, ideas and developments from the world's largest c...

Reducere. Margaret Carlyle is searching for an epic love as she heads to college in 1979 after the loss of her beloved mother to cancer. When a charismatic b...

Publisher: Taylor & Francis LtdNumber of pages: 278Collection: Explorations in Practical, Pastoral and Empirical TheologyPublication date: 2016Dime...

Leaders and followers live in a relational world-a world in which leadership occurs in complex webs of relationships and dynamically changing conte...

Uwe Flick takes you through the steps in method and design to ensure quality and reliability throughout the entire research process.

Contributor(s): Author: John BuswellAuthor: Christine WilliamsAuthor: Keith DonneService quality is at the forefront of how the leisure, events, to...

Reducere. 101 Simple Service Projects Kids Can Do teaches kids as much about serving God as it does about serving others in unique ways Kids will discover wh...

How can companies survive and prosper in the new economic age of the 4th Industrial Revolution? This book collects a variety of cases and quality m...

Providing clear guidance for anyone servicing internal or external customers, this book offers a framework for analyzing and managing quality using...

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

This textbook helps students and practising researchers to improve the quality of their research. Practical examples and exercises demonstrate how ...

Publisher: Research & Education Association, U.S.Author(s): Susan, E. GallagherIllustration(s): IllustrationsNumber of pages: 128Publication date: ...

Reducere. This interdisciplinary and international collection of essays illuminates the importance and effects of Indigenous perspectives for museums. The co...

Reducere. Who would've thought that a practical, fun, easy-to-read customer service book would capture the hearts of hundreds of thousands of readers? Now, c...

Put the consumer back into the heart of your campaigns with this bestselling guide to user experience and research, offering practical and straight...

This book offers insights into the demands made on staff in service encounters in tourism, events and hospitality roles. Using data from research c...

Publisher: Quality Chess UK LLPAuthor(s): Boris AltermanIllustration(s): b/w illusNumber of pages: 448Publication date: 2010Dimensions: 239 x 171 x...

At the far end of the long white gallery is a painting of a woman, in pale flowing clothes and lying on a sofa beside an open window. It is a paint...

Publisher: Bloomsbury Publishing PLCNumber of pages: 200Collection: Corpus and DiscoursePublication date: 2019Dimensions: 156 x 233 x 11Cover type:...

Reducere. This will be the fourth edition of a time-tested resource for students writing papers in the fields of religion and theology. It provides essential...

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Whether you already work with data or want to learn more about its possibilities, the examples and techniques in this practical book will help you ...

Challenges all responsible actors - individuals, businesses, universities, and governments - to invest systematically and wisely to upskill with AI...

Publisher: Taylor & Francis LtdIllustration(s): 70 Line drawings, black and white; 1 Halftones, black and white; 46 Tables, black and white; 71 Ill...

Mixed Methods Perspectives on Communication and Social Media Research addresses the need for a discipline-cum-methodology-tailored book that naviga...

DescriptionThis book fundamentally challenges the way in which PhDs are currently pursued. It applies lean methodologies - which have been embraced...

This new edition of the bestseller expands on the original in consideration of new research, change in the educational landscape and the authors' o...

This book offers an accessible critique of recent Early Childhood Educational Research, taking an international perspective, and highlighting stren...

First trained at the University of Miami in the late '70s, Bob quickly found himself playing piano and keyboard with various bands throughout the M...

On July 18, 1924, a mob in Tehran killed U.S. foreign service officer Robert Whitney Imbrie. His violent death, the first political murder in the h...

Reducere. The WWII-era Partisan Leader's Handbook was a short training pamphlet which informed and influenced the guerrilla warfare training programs for: Br...

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Contributor(s): Author: David TowseySupports students studying for Cambridge International AS & A Level Global Perspectives & Research. This course...

Reducere. While other research books offer standard operating procedures, this book provides something more durable in the real world. It's a practical field...

As telecommunications products and services have become an essential part of - eryday life, consumers have at the same time grown intimately famili...

Reducere. DescriptionThis comprehensive book focuses squarely on academic portfolios, which may prove to be the most innovative and promising faculty evaluat...

This valuable textbook provides an accessible, pragmatic how-to guide for using participatory methods in research. Providing practical advice, real...

Covers studies related to educational assessment in addressing quality of education and performance improvement. The book presents works by educato...

Worldwide there has been a growth in service user involvement in education and research in recent years. This handbook is the first book which iden...

DescriptionCaring for the Vulnerable: Perspectives in Nursing Theory, Practice, and Research focuses on vulnerable populations and how nurses can c...

Publisher: Taylor & Francis LtdAuthor(s): Lisa A (University of Oregon, USA) MazzeiNumber of pages: 152Publication date: 2011Dimensions: 245 x 175 ...

Now in paperback, this bestselling book provides 130 recipes that are wheat-free, sugar-free and dairy-free. 100 colour photos. 'Susan Jane White i...