Managing Difficult People in a Week, Paperback - David Cotton

A dynamic collection of tools, techniques, and strategies that will help you manage difficult people more effectively.

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Contains up-to-date research and literature in the area, covering the entire spectrum of educational institutions.

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Button-pushers come in all shapes and sizes, but they have one thing in common: Their behavior drives us crazy and makes us dream of ways to escape...

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DON'T LET PROBLEM PEOPLE GET TO YOU Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critica...

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No matter how good you are at your job, and how good your company is, unless you know how to get the best from your people, you might as well go ho...

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Publisher: Taylor & Francis LtdAuthor(s): John CooperIllustration(s): 23 Line drawings, black and white; 15 Halftones, black and white; 11 Tables, ...

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Conflict in the workplace is a perennial problem for organizations. Whether it's a disagreement between colleagues, a dispute with management or la...

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Publisher: North Atlantic Books, U.S.Author(s): Andrei YakovenkoIllustration(s): 40 black and white illustrationsNumber of pages: 224Publication da...

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