Customer Rules, Paperback - ***

Reducere. The Privilege and the Responsibility: Thoughts and Observations on Nursing Home Administration reveals to its readers what it's really like to be a...

Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any onlin...

Object-Role Modeling (ORM) is a fact-based approach to data modeling that expresses the information requirements of any business domain simply in t...

Study for the Series 6 Exam is a study guide for applicants planning to sit for the Series 6 exam. This exam is necessary for those who wish to bec...

"An innovative, highly compelling study of how CEOs and managers can effectively plan to achieve customer loyalty and trust."--Library Journal Unfi...

For many organizations, the way in which projects are managed is a fundamental factor in how well they can prosper in today's marketplace. Unfortun...

A story of immense power and compassion-one that will move all who read it with its harrowing glimpse into the real world behind the headlines Tina...

Providing great customer service in healthcare is an ongoing challenge. This short book is a terrific guide to customer service essentials for fron...

Reducere. Object-Role Modeling (ORM) is a fact-based approach to data modeling that expresses the information requirements of any business domain simply in t...

Reducere. Who would've thought that a practical, fun, easy-to-read customer service book would capture the hearts of hundreds of thousands of readers? Now, c...

Reducere. Contributor(s): Author: Guy NirpazWith: Fernando PizarroAcross entire verticals of the economy the new normal is the recurring revenue business. Ch...

The guide to creating engaging web content and building a loyal following, revised and updated Blogs, YouTube, Facebook, Twitter, Google+, and othe...

Features 39 essential rules to delivering impeccable service, from the man who ran Disneyland.

In private life, we try to induce or suppress love, envy, and anger through deep acting or "emotion work, " just as we manage our outer expressions...