The Loyalty Effect

Reducere. Bob Tasca is, quite simply, the world's most effective practitioner of customer satisfaction. His accomplishments are astounding. His small Ford de...

Contributor(s): Author: Lucy PrebbleIntroduction by: Miriam GillinsonI can tell the difference between who I am and a side effect.The Effect is a c...

The workplace is now smarter and more competitive than ever, so it pays for managers to be alert to the ways that good staff can be attracted and m...

DescriptionTwo lonely hearts will find each other even in the darkest circumstances. . . . When Daisha's boyfriend, Raekwan, elevates his violent, ...

Reducere. DescriptionIn the world of Dominant/submissive and Master/slave relationships, new seekers often find an overriding ideal archetype of dominants, m...

Reducere. Learn The Proven Leadership Skills And Principles Of How To Become An Effective Leader And Make Everyone Around You Better This book contains prove...

Reducere. DescriptionThe Next Frontier of Restaurant Management brings together the latest research in hospitality studies to offer students, hospitality exe...

Operations Management is a skillset of management focused on business process flows. It is a set of tools with which you can understand and quantif...

A good product roadmap is one of the most important and influential documents an organization can develop, publish, and continuously update. In fac...

Reducere. In this second edition of his bestselling book, author Art Kleiner explores the nature of effective leadership in times of change and defines its i...

Reducere. DescriptionThe Prince is a 16th-century political treatise by Niccol Machiavelli. Throughout his lifetime and in the years that followed, Machiavel...

Description#1 New York Times Bestseller now in paperback with new materialIn his book, former FBI director James Comey shares his never-before-told...

Reducere. NEW YORK TIMES BESTSELLER NAMED ONE OF THE BEST NOVELS OF THE YEAR BY Slate - Daily Candy - St. Louis Post-Dispatch - The Guardian (U.K.) "Novelist...

Reducere. This book examines how it was possible and what it meant for ordinary factory workers to become effective unionists and national political particip...

Reducere. DescriptionThe written word and what the eye can see are brought together in this fascinating foray into the depiction of resistance to slavery thr...

DescriptionGrand Admiral Thrawn faces the ultimate test of his loyalty to the Empire in this epic Star Wars novel from bestselling author Timothy Z...

Reducere. NEW YORK TIMES BESTSELLER - Grand Admiral Thrawn faces the ultimate test of his loyalty to the Empire in this epic Star Wars novel from bestselling...

Reducere. Description A hilarious, offbeat debut space opera that skewers everything from pop culture to video games and features an irresistible foul-mouthe...

Guns can be very effective tools, but they are each of limited utility. There is no one weapon that is perfect for every purpose. Private persons m...

In the first part, subtitled A Folktale-Inspired Story of Manners, a bossy hen is on her way to market with a basket of eggs when she muddies her f...

Reducere. DescriptionAre you investing in the right people?Many people know the benefit of finding a sponsor--someone who goes beyond traditional mentorship ...

Reducere. Are you ready to Own Your Niche? Manipulative sales tactics, long sales letters with big and bold headlines, and spammy emails aren't the only way ...

DescriptionGetting Past Your Saul is written to provide comfort and guidance to those in the position of the "right-hand man" who feels that their ...

Reducere. Contributor(s): Author: Martin SmithIllustrator: Mark NewnhamCharlie Fry is football mad. He sleeps wearing his team's full kit and dreams of scori...

Reducere. Do you want to restore the trust in your marriage after an affair?Are you looking for an effective way to get rid of your guilt and the trauma that...