Customer Experience Strategy-Paperback

Learn how to implement an integrated AI strategy that connects your marketing, sales and customer experience, to achieve and sustain the competitiv...

SHORTLISTED: Business Book Awards 2019 - Sales and Marketing Category Virtually all consumer-facing businesses talk about putting the customer firs...

Reducere. In today's competitive business climate, you can't just satisfy your customers. You have to be better than that, giving them experiences that they ...

Reducere. To increase revenue, improve customer experience, and develop higher-performing teams, it's time for leaders to stop looking for quick fixes to com...

Reducere. What to know?In recent years, digital development has accelerated and digital turbulence is the new normal. So, it's time for a synthesis, time to ...

Bridget Brennan, CEO of Female Factor, shows readers how to beat competitors and grow overall market share by applying the fundamentals of creating...

DescriptionForget everything you've been told about maximizing Lifetime Customer Value. To take your business to the next level, you need a brand s...