What's the Secret': To Providing a World-Class Customer Experience, Hardcover

Reducere. Contributor(s): Author: Joseph MichelliTHE #1 NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLER"Like any business, a hospital must be true to its c...

A Wall Street Journal bestsellerWhy are Mercedes-Benz customers so loyal and passionate? Because the people at Mercedes-Benz are Driven to Delight ...

Digital Customer Service is the new standard for creating a 5-star customer experience As much as technology has improved our lives, for many peopl...

Reducere. This quick-access guide for novice nurse preceptors walks through, step-by-step, how to successfully orient new nurses to the hospital environment....

SHORTLISTED: Business Book Awards 2019 - Sales and Marketing Category Virtually all consumer-facing businesses talk about putting the customer firs...

Reducere. DescriptionThis is said to be the 'Age of the Customer' where business battles will be won through differentiated customer experience.There is a hu...

Reducere. The name of the game in business is to deliver an exceptional customer experience to consumers and clients. But if a company's employee experience ...

Contributor(s): Author: Paul HagueAuthor: Nicholas HagueB2B Customer Experience shows readers how to deliver the very best customer experience (oft...

Reducere. Struggling to ensure that the customer is at the center of all your business does?This book is your guide to putting the "customer" in customer exp...

Reducere. DescriptionHow do you hire the best support team? What's the best use of social media for support and service? Should we apologize for the inconven...

Reducere. Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

DescriptionIs your organization prepared for the next paradigm of customer experience, or will you be left behind? This practical book will make yo...

Reducere. Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Reducere. Specializing in helping HEALTHY SENIOR DOGS stay active, without pain, so that they can have more days with their owners to do the things they love...

Lead your organization with a customer experience vision that captures the voice of the customer and empowers employees to improve how they develop...

Refocus on the customer to outstrip your competition and increase profitability, with invaluable insight into the direct correlation between custom...

Reducere. An accessible guide to providing effective support to substance users. The book uses transactional analysis to provide models for understanding sub...

DescriptionDevelop a winning customer experience in the digital world Luxury consumers are changing - they come from all over the world, they are y...

Reducere. DescriptionThe Journey to WOW delivers deep and unique insights into creating fierce customer loyalty, and transforming an organization's culture i...

DescriptionAccelerate sales and improve customer experience Every day, most working professionals entrust their most important messages to a form o...

Reducere. Become a more effective tech professional by learning how to provide the most useful IT support for your users. You'll learn how to efficiently and...

This book outlines innovative processes used to research, conceive and develop innovations in the Customer eXperience (CX) space for both large and...

Reducere. In today's competitive business climate, you can't just satisfy your customers. You have to be better than that, giving them experiences that they ...

Discover the secrets of world-class leadership When it comes to refined service and exquisite hospitality, one name stands high above the rest: The...

Reducere. Start leveraging the most under-utilised and powerful human resource in business today--Customer Empathy.Global performance reports show that curre...

Publisher: Bantam Doubleday Dell Publishing Group IncAuthor(s): Patricia A. BoswellNumber of pages: 304Publication date: 2022Dimensions: 139 x 211 ...

Reducere. A "detective story" that delivers key insights for any businessperson asking the questions: who really are our customers, why do we lose them, how ...

Reducere. What if you could guarantee your customers an amazing experience, and then deliver on that promise every time?The Guaranteed Customer Experience tu...

Bridget Brennan, CEO of Female Factor, shows readers how to beat competitors and grow overall market share by applying the fundamentals of creating...

The author of this book believes passionately in the National Health Service and through his work offers the government recommendations for how its...

Three customer experience experts provide executives and senior managers with cost-effective, sustainable methods for creating a superior customer ...

Reducere. Contributor(s): Author: Steven NovellaWith: Bob NovellaWith: Cara Santa MariaAn all-encompassing guide to skeptical thinking from podcast host and ...

Reducere. DescriptionThe customer experience revolution has begun Businesses that provide an extraordinary customer experience are more profitable and sustai...

Reducere. Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Reducere. Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

If you want purchasing theory, research, or pie-in-the-sky supply chain concepts that leave you wondering what to do differently when you get back ...

For any company, defining the most efficient marketing concept to create a competitive customer experience (CX) is vital for sustained development....

Operational Excellence, Second Edition - Breakthrough Strategies for Improving Customer Experience and Productivity brings together leading-edge to...

Reducere. Contributor(s): Author: Jacob StollerAs organizations strive to do more with less, many are turning to Lean methodology, which is based on the same...

Bullhe Shah's work is among the glories of Panjabi literature, and the iconic eighteenth-century poet is widely regarded as a master of mystical Su...

Redescopera farmecul lecturii si alege-ti de pe elefant.ro carti in limba engleza scrise de autori consacrati. Iti punem la dispozitie sute de mii ...

Reducere. This book depicts the life and struggle of maintenance in seeking better ways and means to improve the reliability of the equipment and assets. The...

Reducere. In the first edition of this landmark book, business loyalty guru Fred Reichheld revealed the question most critical to your company's future: "Wou...

Do you want to learn how to improving your defensive game? Or looking for ways to solidify your team's defense?This book is your answer.As was said...